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U.S. Internet Banking 2006: Here We Grow Again

Product Type: Market Research Report
Published by: IDC
Published: January 2007
Product Code: R104-28921
Description

This Financial Insights report ranks the Internet banking populations at the top 10 U.S. banks, including the leading international banks with large consumer banking presences. The detailed analysis of these institutions includes year-over-year trends and online channel strategies. This report also presents a forward-looking view on key trends in Internet banking in the United States and considerations in the international marketplace.

"Financial institutions are capitalizing on the online channel as an efficient transaction engine and marketing tool," remarks Karen Massey, senior research analyst, Consumer Banking and Credit. "Additionally, consumers value the convenience that the integration of technology and instantaneous service brings."

Table of Contents

Table of Contents

Financial Insights Opinion

In This Report

Situation Overview

Internet Banking: Growth Persists

More Consumers Use the Internet Channel

Figure: Banking Channel Utilization, 2001 and 2006

Figure: Monthly Banking Channel Utilization Frequency, 2006

Online Banking at the Top 10

Methodology

The Winners and Still Champions

Table: U.S. Internet Banking Population for the Top 10 Banks as of June 30, 2006

Figure: U.S. Consumer Active Retail Internet Banking and Total Retail Customers for the Top 10 Banks as of June 30, 2006

Fulfilling the Online Strategy

Figure: U.S. Consumer Internet Banking Participation for the Top 10 Banks, 2005 and 2006

International Competition

Figure: Worldwide Consumer Active Retail Internet Banking and Total Retail Customers for the Top 9 Banks as of June 30, 2006

Future Outlook

Security

A Source of Information

Mobile Banking

Essential Guidance

Actions for Financial Institutions

Actions for Vendors

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Related Research

Synopsis

Ordering and More Information
Price and Delivery Options



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