Asia/Pacific (Excluding Japan) Enterprise Communications Survey 2006: Industry Report

Asia/Pacific (Excluding Japan) Enterprise Communications Survey 2006

Product Type: Market Research Report
Published by: IDC
Published: December 2006
Product Code: R104-28931

Description

This IDC study examines the state of telecommunications data services by both multiple company size segments and country-level splits across the Asia/Pacific (excluding Japan) region, or APEJ. IDC surveyed enterprises in 11 Asia/Pacific countries to assess their usage and future needs of telecommunications services. This study focuses on company size and country-level data.

"While markets across the region continue to show demand, developing markets are showing increased promise for telecommunications services," said Tim Crowley, research manager, Communications Research, IDC Asia/Pacific.

Table of Contents

Table of Contents

IDC Opinion

In This Study

Methodology

Executive Summary

Situation Overview

IT and Telecommunications Budgeting

IT and Telecommunications Spending, 2005

Table: Asia/Pacific (Excluding Japan) IT and Telecommunication Services Expenses by Company Size, 2005 (% of Responses)

Table: Asia/Pacific IT and Telecommunication Services Expenses by Country, 2005

Telecommunications Service Provider Preferences

Telecommunications Service Provider Selection Criteria

Table: Asia/Pacific (Excluding Japan) Telecommunications Service Provider Selection Criteria, 2006 (% of Responses)

Table: Asia/Pacific (Excluding Japan) Telecommunications Service Provider Selection Criteria by Company Size, 2006 (% of Responses)

Table: Asia/Pacific (Excluding Japan) Telecommunications Service Provider Selection Criteria by Country, 2006 (% of Responses)

Figure: Asia/Pacific (Excluding Japan) Telecommunications Service Provider Selection Criteria, 2006

Satisfaction with Existing Telecommunications Service Provider

Table: Asia/Pacific (Excluding Japan) Telecommunications Service Provider Satisfaction Level of Criteria (Mean) by Company Size, 2006

Table: Asia/Pacific (Excluding Japan) Telecommunications Service Provider, Satisfaction Level of Criteria (Mean) by Country, 2006

Telecommunications Service Provider Churn

Table: Asia/Pacific (Excluding Japan) Telecommunications Service Provider Actual Churn by Company Size, 2006 (% of Responses)

Table: Asia/Pacific (Excluding Japan) Telecommunications Service Provider Actual Churn by Country, 2006 (% of Responses)

Table: Asia/Pacific (Excluding Japan) Telecommunications Service Provider Churn Intention by Company Size, 2006 (% of Responses)

Table: Asia/Pacific (Excluding Japan) Telecommunications Service Provider Churn Intention by Country, 2006 (% of Responses)

Reasons for Changing Telecommunications Service Providers

Table: Asia/Pacific (Excluding Japan) Telecommunications Service Provider, Reasons for Churn by Company Size, 2006 (% of Responses)

Table: Asia/Pacific (Excluding Japan) Telecommunications Service Provider, Reasons for Churn by Country, 2006 (% of Responses)

Figure: Asia/Pacific (Excluding Japan) Telecommunications Service Provider, Reasons for Churn by Country, 2006

Data Services Usage and Trends

Managed Data Services Subscription

Table: Asia/Pacific (Excluding Japan) Data Services Subscription by Company Size, 2006 (% of Responses)

Table: Asia/Pacific (Excluding Japan) Data Services Subscription by Country, 2006 (% of Responses)

Figure: Asia/Pacific (Excluding Japan) Data Services Subscription by Type, 2006

Managed Data Services Usage

Table: Asia/Pacific (Excluding Japan) Data Services Usage by Company Size, 2006 (% of Responses)

Table: Asia/Pacific (Excluding Japan) Data Services Usage by Country, 2006 (% of Responses)

Figure: Asia/Pacific (Excluding Japan) Data Services Usage, 2006

Managed Data Services Migration

Table: Asia/Pacific (Excluding Japan) Data Services Migration by Company Size, 2006 (% of Responses)

Table: Asia/Pacific (Excluding Japan) Data Services Migration by Country, 2006 (% of Responses)

Figure: Asia/Pacific (Excluding Japan) Data Services Migration, 2006

Managed Data Services Bandwidth

Table: Asia/Pacific (Excluding Japan) Data Services Bandwidth by Company Size, 2006 (% of Responses)

Table: Asia/Pacific (Excluding Japan) Data Services Bandwidth by Country, 2006 (% of Responses)

Figure: Asia/Pacific (Excluding Japan) Data Services Bandwidth, 2006

Bandwidth Consumption 2005

Table: Asia/Pacific (Excluding Japan) WAN Bandwidth Consumption by Company Size, 2005 (% of Responses)

Table: Asia/Pacific (Excluding Japan) WAN Bandwidth Consumption by Country, 2005 (% of Responses)

Figure: Asia/Pacific (Excluding Japan) Change in WAN Bandwidth Consumption, 2006

Reasons for Bandwidth Consumption Increase

Table: Asia/Pacific (Excluding Japan) Reasons for WAN Bandwidth Consumption Increase by Company Size, 2006 (% of Responses)

Table: Asia/Pacific (Excluding Japan) Reasons for WAN Bandwidth Consumption Increase by Country, 2006 (% of Responses)

Bandwidth Consumption 2006

Table: Asia/Pacific (Excluding Japan) WAN Bandwidth Consumption by Company Size, 2006 (% of Responses)

Table: Asia/Pacific (Excluding Japan) WAN Bandwidth Consumption by Country, 2006 (% of Responses)

Figure: Asia/Pacific (Excluding Japan) Expected Change in WAN Bandwidth Consumption, 2006

Voice and Data Traffic

Table: Asia/Pacific (Excluding Japan) Voice and Data Traffic by Company Size, 2006 (% of Responses)

Table: Asia/Pacific (Excluding Japan) Voice and Data Traffic by Country, 2006 (% of Responses)

Figure: Asia/Pacific (Excluding Japan) Voice and Data Traffic by Country, 2006

Voice Traffic 2005 and 2006

Table: Asia/Pacific (Excluding Japan) Percent of Total Voice Traffic over WAN by Company Size, 2005 and 2006 (% of Responses)

Table: Asia/Pacific (Excluding Japan) Percent of Total Voice Traffic over WAN by Country, 2005 and 2006 (% of Responses)

Figure: Asia/Pacific (Excluding Japan) Percent of Total Voice Traffic over WAN by Company Size, 2005 and 2006

Internet Access Service

Internet Access Service Usage

Table: Asia/Pacific (Excluding Japan) Internet Access Subscription by Company Size, 2006 (% of Responses)

Table: Asia/Pacific (Excluding Japan) Internet Access Subscription by Country, 2006 (% of Responses)

Figure: Asia/Pacific (Excluding Japan) Internet Access Subscription, 2006

Internet Access by Type of Deployment

Table: Asia/Pacific (Excluding Japan) Internet Access Usage by Company Size, 2006 (% of Responses)

Table: Asia/Pacific (Excluding Japan) Internet Access Usage by Country 2006 (% of Responses)

Figure: Asia/Pacific (Excluding Japan) Internet Access Usage, 2006

Future Outlook

IT and Telco Budget for 2006

Table: Asia/Pacific (Excluding Japan) IT and Telecommunication Services Expenses Budget Forecast by Company Size, 2006 (% of Responses)

Table: Asia/Pacific (Excluding Japan) IT and Telecommunication Services Expenses Budget Forecast by Country, 2006 (% of Responses)

Figure: Asia/Pacific (Excluding Japan) IT and Telecommunication Services Expenses Budget Forecast, 2006

Essential Guidance

Learn More

Related Research

Methodology

Survey Design

Sample Geographies

Company Size

Industries Covered

Table: Six Main Industries

Respondents

Interviews

Unit of Analysis

Interview Schedule

Confidence Intervals

What the 95% Level Means

How Confidence Intervals Can Vary

Confidence Interval for Each Country

Confidence Interval for Each Vertical

Table: Asia/Pacific (Excluding Japan) Communications Study 2006 Overall Completed Surveys

Table: Asia/Pacific (Excluding Japan) Confidence Intervals at 95% Level - Telecommunications and WAN

Table: Asia/Pacific (Excluding Japan) Confidence Intervals at 95% Level - Wireless and Networking

Weighting

Overall Weighting

Table: Asia/Pacific (Excluding Japan) Weighting Formula

Weightage for Ordered Multiple-Response Questions

Background

Weighting Assumptions for Questions with Top 3 Mentions

Calculation of Weighting

Table: Asia/Pacific (Excluding Japan) IDC Weight Allocation for Ordered Multiple-Response Questions

Methods

Sampling Demographics

Figure: Sample per Country for Telecommunications and WAN Usage

Figure: Sample per Industry for Telecommunications and WAN Usage

Figure: Sample per Employee Size for Telecommunications and WAN Usage

Figure: Vertical Group per Country for Telecommunications and WAN Usage

Figure: Company Size per Country for Telecommunications and WAN Usage

Figure: Multinational Companies versus Local Companies per Country for Telecommunications and WAN Usage

Figure: Sample per Country for Wireless and Networking

Figure: Sample per Industry for Wireless and Networking

Figure: Sample per Employee Size for Wireless and Networking

Figure: Vertical Group per Country for Wireless and Networking

Figure: Company Size per Country for Wireless and Networking

Figure: Multinational Companies versus Local Companies per Country for Wireless and Networking

Weightage for Ordered Multiple-Response Questions

Background

Weighting Assumptions for Questions with Top 3 Mentions

Calculation of Weighting

Table: IDC Asia/Pacific Weight Allocation for Ordered Multiple Responses Questions

Methods

Appendix A: Definitions

Industries

Telecommunications Services

IP Value-Added Services

What Makes Those IP Services "Value Added"?

Network Equipment

Ethernet, Fast Ethernet, and Gigabit Ethernet

LAN Switches

Remote Access

Appendix B: Survey Questionnaires

Telecommunications and WAN Usage

Screener (S Series)

Telecommunications (T Series)

Core Data Managed Services (C Series)

Internet Access Services (B Series)

WAN (WAN Series)

IP VAS and IP VPN (IP Series)

Budgeting (BD Series)

Wireless and Networking

Screener (S Series)

Managed Services (M Series)

Wireless (W Series)

Network Equipment (N Series)

Voice (V Series)

Network Security (NS Series)

Budgeting (BD Series)

Synopsis

Ordering and More Information

Price and Delivery Options

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