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IT Outsourcing Opportunities by Vertical Market and Major Engagement Type in Western Europe, Forecast 2005-2010

Product Type: Market Research Report
Published by: IDC
Published: January 2007
Product Code: R104-28939
Description

This study presents an overview of spending in IT outsourcing services in Western Europe by vertical market for three major engagement types: IS outsourcing, application management, and network and desktop outsourcing services. Forecasts are provided for 10 industry sectors for 2005 to 2010.

This study is one in a series of IT market segmentation studies covering the Western European marketplace. Each regional and country forecast is segmented into the following vertical markets: manufacturing; transport; communications; utilities; retail/wholesale; financial services; business services; government; healthcare and education; other.

"The new focus on productivity and innovation and the experience that customers have gained in recent years present challenges for outsourcers, as demand becomes more selective, the average contract size and length shrinks, and quality requirements expand beyond compliance with service level agreements, to embrace accuracy of execution, and the ability of the outsourcer to understand and anticipate customer needs in each target industry," said Serena Da Rold, program manager, IDC European Vertical Views.

Table of Contents

Table of Contents

IDC Opinion

In This Study

Methodology

Definitions

IT Outsourcing

IS Outsourcing (ISO)

Network and Desktop Outsourcing Services (NDOS)

Application Management (AM)

Hosted Application Management (Hosted AM)

Hosting Infrastructure Services

Vertical Markets

Table: European Vertical Market Coverage According to NACE Rev.1.: Group-Level Classification

Situation Overview

Table: Western Europe IT Outsourcing Revenue by Vertical Market and Major Subsegment, 2005 ($M)

Figure: Western Europe, Spending in IT Outsourcing and Major Engagement Types by Vertical Market, 2005

Future Outlook

Forecast and Assumptions

Table: Key Forecast Assumptions for Western European Vertical Markets IT Spending, 2006-2010

Growth Dynamics by Vertical Market

Table: Western Europe IT Outsourcing Revenue by Vertical Market and Major Subsegment, 2006 ($M)

Table: Western Europe IT Outsourcing Spending by Vertical Market, 2005-2010 ($M)

Figure: Western Europe IT Outsourcing Revenue by Vertical Market, 2005?2010

Financial Services

Manufacturing

Retail/Wholesale

Public Sector

Transport, Communications, Utilities, and Business Services

IS Outsourcing

Table: Western Europe IS Outsourcing Spending by Vertical Market, 2005-2010 ($M)

Figure: Western Europe IS Outsourcing Revenue by Vertical Market, 2005?2010

Application Management

Table: Western Europe Application Management Spending by Vertical Market, 2005-2010 ($M)

Figure: Western Europe Application Management Revenue by Vertical Market, 2005?2010

Network and Desktop Outsourcing

Table: Western Europe NDOS Spending by Vertical Market, 2005-2010 ($M)

Figure: Western Europe NDOS Revenue by Vertical Market, 2005?2010

Essential Guidance

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Synopsis

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