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U.S. Services 2005 Vendor Shares: Top 10 Vendors by Select Vertical Sector

Product Type: Market Research Report
Published by: IDC
Published: February 2007
Product Code: R104-29250
Description

This IDC study ranks the top 10 services vendors by the three major services macromarkets of project-oriented, outsourcing, and support and training services as well as five vertical sectors: financial services, manufacturing and resources, distribution and services, infrastructure services, and public sector.

"While the top vendors like IBM, EDS, Accenture, and HP remain strong and achieve top positions in many vertical sectors, offshore services firms like Infosys, Wipro, and TCS are climbing up the ranks and appearing in the top 10 spots in a few key sectors such as infrastructure and distribution services, particularly in project-oriented services markets," states Jony Moe, research analyst, IDC Services Vertical Views. "Going to market by industry is particularly important in the services marketplace. In order to deliver real business value, it is critical for vendors to understand the key challenges faced by specific industries and develop innovative ways to address those challenges through the application of IT."

Table of Contents

Table of Contents

IDC Opinion

In This Study

Situation Overview

Introduction

Overview of Industry Leaders

Table: Leading Services Vendors by Vertical Sector, 2005

Top 10 U.S. Services Vendors by Vertical Sector

Financial Services

Project-Oriented Services

Table: U.S. Project-Oriented Financial Services Sector Revenue for the Top 10 Vendors, 2005

Outsourcing Services

Table: U.S. Outsourcing Financial Services Sector Revenue for the Top 10 Vendors, 2005

Support and Training Services

Table: U.S. Support and Training Financial Services Sector Revenue for the Top 10 Vendors, 2005

Manufacturing and Resources

Project-Oriented Services

Table: U.S. Project-Oriented Manufacturing and Resources Sector Revenue for the Top 10 Vendors, 2005

Outsourcing Services

Table: U.S. Outsourcing Manufacturing and Resources Sector Revenue for the Top 10 Vendors, 2005

Support and Training Services

Table: U.S. Support and Training Manufacturing and Resources Sector Revenue for the Top 10 Vendors, 2005

Distribution and Services

Project-Oriented Services

Table: U.S. Project-Oriented Distribution and Services Sector Revenue for the Top 10 Vendors, 2005

Outsourcing Services

Table: U.S. Outsourcing Distribution and Services Sector Revenue for the Top 10 Vendors, 2005

Support and Training

Table: U.S. Support and Training Distribution and Services Sector Revenue for the Top 10 Vendors, 2005

Infrastructure Services

Project-Oriented Services

Table: U.S. Project-Oriented Infrastructure Services Sector Revenue for the Top 10 Vendors, 2005

Outsourcing Services

Table: U.S. Outsourcing Infrastructure Services Sector Revenue for the Top 10 Vendors, 2005

Support and Training Services

Table: U.S. Support and Training Infrastructure Services Sector Revenue for the Top 10 Vendors, 2005

Public Sector

Project-Oriented Services

Table: U.S. Project-Oriented Public Sector Revenue for the Top 10 Vendors, 2005

Outsourcing Services

Table: U.S. Outsourcing Public Sector Revenue for the Top 10 Vendors, 2005

Support and Training Services

Table: U.S. Support and Training Public Sector Revenue for the Top 10 Vendors, 2005

Future Outlook

Project-Oriented Services

Figure: U.S. Project-Oriented Services Spending by Vertical Sector, 2005?2010

Outsourcing Services

Figure: U.S. Outsourcing Services Spending by Vertical Sector, 2005?2010

Support and Training Services

Figure: U.S. Support and Training Services Spending by Vertical Sector, 2005?2010

Essential Guidance

Learn More

Related Research

Definitions

IT Services Foundation Market Definitions

Exceptions and Exclusions

IT Consulting

Exceptions and Exclusions

Systems Integration

Exceptions and Exclusions

Network Consulting and Integration Services

Exceptions and Exclusions

Custom Application Development

Exceptions and Exclusions

IS Outsourcing

Exceptions and Exclusions

Network and Desktop Outsourcing Services

Exceptions and Exclusions

Application Management

Exceptions and Exclusions

Hosted Application Management

Exceptions and Exclusions

Hosting Infrastructure Services

Exceptions and Exclusions

Hardware Deploy and Support

Exceptions and Exclusions

Software Deploy and Support

Exceptions and Exclusions

IT Education and Training

Exceptions and Exclusions

Business Services Foundation Market Definitions

Business Consulting

Exceptions and Exclusions

Business Process Outsourcing

Exceptions and Exclusions

Processing Services

Exceptions and Exclusions

Business Skills Training

Exceptions and Exclusions

Business Process Outsourcing Research

Distinction Between Business Process Outsourcing and Processing Services

Distinction Between Horizontal BPO and Vertical BPO

Horizontal (Functional) BPO

Vertical (Industry-Oriented) BPO

Distinction Between Key and "Other" Horizontal Functions

Horizontal Business Process Outsourcing Market Definitions

Key Horizontal Business Process Outsourcing

Human Resources

Procurement

Finance and Accounting

Customer Care

Other Horizontal Business Process Outsourcing

Logistics

Product Engineering

Sales and Marketing

Facility Operations and Management Services

Training

Horizontal Processing Services Market Definitions

Human Resource Processing Services

Procurement Processing Services

Finance and Accounting Processing Services

Logistics Processing Services

Sales and Marketing Processing Services

Vertical Market Definitions

Table: IDC U.S. Vertical Taxonomy: Subindustries by SIC Code

Synopsis

Ordering and More Information
Price and Delivery Options



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