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Telecommunications Needs and Priorities of the Asia/Pacific (Excluding Japan) Government Sector

Product Type: Market Research Report
Published by: IDC
Published: February 2007
Product Code: R104-29252
Description

This IDC study looks at the current use and needs of the government sector in the Asia/Pacific (excluding Japan) or APEJ region, as well as the future demand for a variety of telecommunications services drawing both on both supply- and demand-side research. The survey utilized examines end-user trends on telecommunications services uptake and network expenditures by the government verticals across the APEJ region. IDC surveyed the governments in 11 countries in APEJ to assess their telecommunications services and equipment usage and future needs.

"The government sectors in APEJ are showing continued demand for telecommunications services," says Tim Crowley, research manager, Communications Research, IDC Asia/Pacific.

Table of Contents

Table of Contents

IDC Opinion

In This Study

Methodology

Executive Summary

Situation Overview

IT and Telecommunications Budgeting

IT and Telecommunications Spending, 2005

Table: Asia/Pacific (Excluding Japan) Government IT and Telecommunications Services Expenses by Company Size, 2006 (% of Responses)

Telecommunications Service Provider Preferences

Service Provider Selection Criteria

Table: Asia/Pacific (Excluding Japan) Government Telecommunications Service Provider Selection Criteria, 2006 (% of Responses)

Table: Asia/Pacific (Excluding Japan) Government Telecommunications Service Provider Selection Criteria by Company Size, 2006 (% of Responses)

Figure: Asia/Pacific (Excluding Japan) Government Telecommunications Service Provider Selection Criteria, 2006

Satisfaction with Existing Telecommunications Service Providers

Table: Asia/Pacific (Excluding Japan) Government Telecommunications Service Provider Satisfaction Level of Criteria (Mean) by Company Size, 2006

Telecommunications Service Provider Churn

Table: Asia/Pacific (Excluding Japan) Government Telecommunications Service Provider Actual Churn by Company Size, 2006 (% of Responses)

Table: Asia/Pacific (Excluding Japan) Government Telecommunications Service Provider Churn Intention by Company Size, 2006 (% of Responses)

Reasons for Changing Telecommunications Service Providers

Table: Asia/Pacific (Excluding Japan) Government Telecommunications Service Provider Reasons for Churn by Company Size, 2006 (% of Responses)

Data Services Usage and Trends

Managed Data Services Subscription

Table: Asia/Pacific (Excluding Japan) Government Data Services Subscription by Company Size, 2006 (% of Responses)

Figure: Asia/Pacific (Excluding Japan) Government Data Services Subscription by Type, 2006

Managed Data Services Bandwidth

Table: Asia/Pacific (Excluding Japan) Government Data Services Bandwidth by Company Size, 2006 (% of Responses)

Figure: Asia/Pacific (Excluding Japan) Government Data Services Bandwidth, 2006

Bandwidth Consumption in 2005

Table: Asia/Pacific (Excluding Japan) Government WAN Bandwidth Consumption by Company Size, 2005 (% of Responses)

Figure: Asia/Pacific (Excluding Japan) Government WAN Bandwidth Consumption, 2006

Bandwidth Consumption in 2006

Table: Asia/Pacific (Excluding Japan) Government WAN Bandwidth Consumption by Company Size, 2006 (% of Responses)

Figure: Asia/Pacific (Excluding Japan) Government WAN Bandwidth Consumption, 2006

Voice and Data Traffic

Table: Asia/Pacific (Excluding Japan) Government Voice and Data Traffic by Company Size, 2006 (% of Responses)

Figure: Asia/Pacific (Excluding Japan) Government Voice and Data Traffic, 2006

Internet Access Service

Internet Access Service Usage

Table: Asia/Pacific (Excluding Japan) Government Internet Access Subscription by Company Size, 2006 (% of Responses)

Figure: Asia/Pacific (Excluding Japan) Government Internet Access Subscription, 2006

Types of Broadband Applications

Table: Asia/Pacific (Excluding Japan) Government Broadband Network Applications by Company Size, 2006 (% of Responses)

Figure: Asia/Pacific (Excluding Japan) Government Broadband Internet Access Usage, 2006

Reasons for Not Subscribing to Broadband

Table: Asia/Pacific (Excluding Japan) Government Broadband Internet Access Subscription Deterrents by Company Size, 2006 (% of Responses)

Figure: Asia/Pacific (Excluding Japan) Government Broadband Internet Access Subscription Deterrents, 2006

IP Telephony Usage

IP PBX and IP Centrex/Hosted IP PBX

Table: Asia/Pacific (Excluding Japan) Government IP Telephony Deployment by Company Size, 2006 (% of Responses)

Figure: Asia/Pacific (Excluding Japan) Government IP Telephony Deployment, 2006

Satisfaction with IP PBX and IP Centrex/Hosted IP PBX Deployments

Table: Asia/Pacific (Excluding Japan) Government Satisfaction with IP Telephony Quality and ROI by Company Size, 2006 (% of Responses)

Reasons for Deploying IP PBX

Table: Asia/Pacific (Excluding Japan) Government Top 3 Reasons for Deploying IP PBX/In-House IP Telephony, 2006 (% of Responses)

Table: Asia/Pacific (Excluding Japan) Government Reasons for Deploying IP PBX/In-House IP Telephony by Company Size, 2006 (% of Responses)

Figure: Asia/Pacific (Excluding Japan) Government IP PBX Deployment, 2006

Internet Security Usage

Greatest Security Threats

Table: Asia/Pacific (Excluding Japan) Government Top 3 Threats to Network, Data, and Internet Security, 2006

Table: Asia/Pacific (Excluding Japan) Government Threats to Network, Data, and Internet Security by Company Size, 2006 (% of Responses)

Figure: Asia/Pacific (Excluding Japan) Government Network, Data, and Internet Security Threats, 2006

Factors Driving Internet Security Investments

Table: Asia/Pacific (Excluding Japan) Government Top 3 Factors Driving Investment in Internet Security, 2006

Table: Asia/Pacific (Excluding Japan) Government Factors Driving Investment in Internet Security, 2006 (% of Responses)

Figure: Asia/Pacific (Excluding Japan) Government Factors Driving Investment in Internet Security, 2006

Internet Security Solutions Deployed

Table: Asia/Pacific (Excluding Japan) Government Internet Security Measures, 2006

Figure: Asia/Pacific (Excluding Japan) Government Internet Security Measures, 2006

IPv6

Future Outlook

IT and Telco Budget for 2006

Table: Asia/Pacific (Excluding Japan) Government IT and Telecommunications Services Expenses Budget Forecast, 2006 (% of Responses)

Figure: Asia/Pacific (Excluding Japan) Government IT and Telecommunications Services Expenses Budget Forecast, 2006

Essential Guidance

Learn More

Related Research

Methodology

Survey Design

Sample Geographies

Company Size

Industries Covered

Table: Six Main Industries

Respondents

Interviews

Unit of Analysis

Interview Schedule

Confidence Intervals

What the 95% Level Means

How Confidence Intervals Can Vary

Confidence Interval for Each Country

Confidence Interval for Each Vertical

Table: Asia/Pacific (Excluding Japan) Communications Study 2006 Overall Completed Surveys

Table: Asia/Pacific (Excluding Japan) Confidence Intervals at 95% Level - Telecommunications and WAN

Table: Asia/Pacific (Excluding Japan) Confidence Intervals at 95% Level - Wireless and Networking

Weighting

Overall Weighting

Table: Asia/Pacific (Excluding Japan) Weighting Formula

Weightage for Ordered Multiple-Response Questions

Background

Weighting Assumptions for Questions with Top 3 Mentions

Calculation of Weighting

Table: Asia/Pacific (Excluding Japan) IDC Weight Allocation for Ordered Multiple-Response Questions

Methods

Sampling Demographics

Figure: Sample per Country for Telecommunications and WAN Usage

Figure: Sample per Industry for Telecommunications and WAN Usage

Figure: Sample per Employee Size for Telecommunications and WAN Usage

Figure: Vertical Group per Country for Telecommunications and WAN Usage

Figure: Company Size per Country for Telecommunications and WAN Usage

Figure: Multinational Companies versus Local Companies per Country for Telecommunications and WAN Usage

Figure: Sample per Country for Wireless and Networking

Figure: Sample per Industry for Wireless and Networking

Figure: Sample per Employee Size for Wireless and Networking

Figure: Vertical Group per Country for Wireless and Networking

Figure: Company Size per Country for Wireless and Networking

Figure: Multinational Companies versus Local Companies per Country for Wireless and Networking

Weightage for Ordered Multiple-Response Questions

Background

Weighting Assumptions for Questions with Top 3 Mentions

Calculation of Weighting

Table: IDC Asia/Pacific Weight Allocation for Ordered Multiple Responses Questions

Methods

Appendix A: Definitions

Industries

Telecommunications Services

IP Value-Added Services

What Makes Those IP Services "Value Added"?

Network Equipment

Ethernet, Fast Ethernet, and Gigabit Ethernet

LAN Switches

Remote Access

Appendix B: Survey Questionnaires

Telecommunications and WAN Usage

Screener (S Series)

Telecommunications (T Series)

Core Data Managed Services (C Series)

Internet Access Services (B Series)

WAN (WAN Series)

IP VAS and IP VPN (IP Series)

Budgeting (BD Series)

Wireless and Networking

Screener (S Series)

Managed Services (M Series)

Wireless (W Series)

Network Equipment (N Series)

Voice (V Series)

Network Security (NS Series)

Budgeting (BD Series)

Synopsis

Ordering and More Information
Price and Delivery Options



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