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Asia/Pacific (Excluding Japan) 2007 Business Process Outsourcing Predictions and InsightsProduct Type: Market Research ReportPublished by: IDC Published: February 2007 Product Code: R104-29262 Description
This IDC Insight is a forward-looking prediction of what 2007 holds for both enterprises and service provider of BPO in the APEJ region. IDC continually meets up with key decision-makers of BPO as well as service providers to get their insights and perspectives on BPO in the APEJ region. In addition, IDC analysts across the region regularly visit BPO hubs in APEJ and survey enterprises on their current and future BPO needs. This Insights document summarizes the cumulative sentiments of the APEJ BPO industry as well as includes IDC opinions and feedback to offer a blueprint for BPO in 2007 across 12 countries in the region. Table of Contents Table of Contents IDC Opinion In This Insight Situation Overview IDC's Take on Business Process Outsourcing Over the Past Two Years Observation on Business Process Outsourcing in 2005 and 2006 Future Outlook IDC's Opinions on Business Process Outsourcing in 2007 BPO Customers Take on Short-Term Trials Before Making Long-Term Commitments Enterprise Process Outsourcing Discussed in Boardrooms Knowledge Process Outsourcing Making In-roads Pre-configured Solutions are Key China Closing the Gap on India in BPO Finance & Accounting and Human Resources Will Continue to Drive Business Process Outsourcing in Asia/Pacific (Excluding Japan) Aligning Business to Technology is More Important than Ever Cost Management the Buzz Corporate Governance and Security are Still Critical Issues Global Delivery Becomes Critical |
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