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Dancing with the Red Queen: The Insurance and Technology Sourcing Dynamic

Product Type: Market Research Report
Published by: IDC
Published: January 2007
Product Code: R104-29390
Description

This Financial Insights report is the fourth document in the sourcing report series from the Insurance Advisory Service. The key objective of this report is to discuss several frameworks. These frameworks address the sourcing options that insurance companies have as they develop or reshape their sourcing strategies and the software solutions and outsourcing services that technology firms provide.

"Competitive advantage is elusive and always short lived. Insurers must have a sound sourcing strategy to be in a position to find and maintain that competitive advantage as long as possible. This means that an insurer's sourcing strategy has to reflect its corporate strategy and be structured in a way that is comfortable to the insurer's culture and organization. A sound sourcing strategy is about finding that delicate balance point between cost savings and generating profitable new growth." ? Barry Rabkin, senior research analyst, Financial Insights

Table of Contents

Table of Contents

Financial Insights Opinion

In This Report

Situation Overview

How Permanent Is the Insurance Industry?

Changing Landscape of Risk

Figure: Changing Landscape of Risk

Table: Worldwide Age Wave: Selected Statistics

Figure: Insurance Company Key Strategic Objectives for 2007

Dancing with the Red Queen

Sourcing Strategy

Figure: Selected Insurance Company Business Activities

Sourcing Options

Figure: Insurer Sourcing Options

Technology Firm Sourcing Solutions and Services

Software Solutions

Table: North American Insurance Software IT Spending, 2006 and 2011

Table: Insurance Software Spectrum

Table: Select Questions to Ask Technology Firms Across the Software Spectrum

Outsourcing Services

Figure: Technology Firm Outsourcing Services

Figure: Minimal Expected Insurance Domain Expertise of Outsourcing Provider

Future Outlook

Dancing Quicker over Rougher Terrain

Figure: U.S. Insurance Companies by Type, 2002 and 2004

Figure: Collapsing Property/Casualty Marketplace

Essential Guidance

Actions for Insurance Companies

Figure: Sourcing Strategy Decision Elements

Actions for Vendors

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