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CRM and the Move Toward Pre-Configured SolutionsProduct Type: Market Research ReportPublished by: IDC Published: March 2007 Product Code: R104-29819 Description This document is about CRM and the Move Toward Pre-Configured SolutionsTable of Contents Table of Contents IDC Opinion In This Insight Situation Overview Isn't CRM on the Decline? Great Tools But Where Are the Business Results? Future Outlook Why Pre-Configuration Works The 90/10 Rule Collaboration is Key Accenture CRM Pre-Configured Model Table: Accenture CRM Solutions Matrix |
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