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Types of Software Tools That Can Be Used to Enhance Customer Support ServicesProduct Type: Market Research ReportPublished by: IDC Published: April 2007 Product Code: R104-29929 Description This document is about Types of Software Tools That Can Be Used to Enhance Customer Support ServicesTable of Contents Table of Contents IDC Opinion In This Insight Situation Overview Figure: Application Tools Spectrum Future Outlook Essential Guidance Point Solution Vendors Enterprisewide Solutions Mission-Critical Solutions |
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