|
|
IDC Survey: Business Process Outsourcing Opportunities in Western EuropeProduct Type: Market Research ReportPublished by: IDC Published: April 2007 Product Code: R104-29958 Description This document is about IDC Survey: Business Process Outsourcing Opportunities in Western EuropeTable of Contents Table of Contents IDC Opinion In This Study Executive Summary Methodology Introduction Figure: Distribution of Respondents by Company Size Bands Figure: Distribution of Respondents by Country Figure: Distribution of Respondents by Vertical Market Survey Respondent's Profile Table: Western Europe, Survey Respondent Profiles by Job Title (% of Respondents) Situation Overview Implementation of Shared Service Centers Figure: Implementation of Shared Service Center, by Process, Europe Implementation of Shared Service Center by Country Figure: Implementation of HR Shared Service Center, by Country Figure: Implementation of F&A Shared Service Center, by Country Figure: Implementation of Customer Care Shared Service Center, by Country Figure: Implementation of Procurement Shared Service Center, by Country Implementation of Shared Service Center by Vertical Market Figure: Implementation of Shared Service Center, by Vertical Market (Shows % of Respondents Already With Shared Service Center) Business Process Outsourcing Adoption Trends Figure: Business Process Outsourcing Adoption, by Process, Western Europe Business Process Outsourcing by Country HR Business Process Outsourcing Figure: HR Business Process Outsourcing, by Country F&A Business Process Outsourcing Figure: F&A Business Process Outsourcing, by Country Customer Care Business Process Outsourcing Figure: Customer Care Business Process Outsourcing, by Country Procurement Business Process Outsourcing Figure: Procurement Business Process Outsourcing, by Country Business Process Outsourcing by Vertical Market Figure: Business Process Outsourcing Adoption, by Vertical Market (Shows Respondents Currently Outsourcing and With Intention to Outsource) The Emergence of the "Sourcing Advisory" Figure: Sourcing Advisory Services Portfolio Penetration of Outsourcing Advisory Services Among European Organizations Figure: Usage of Sourcing Advisory Firms in Europe, 2006 Table: Usage of Sourcing Advisory Firms in Europe, by Country Figure: Usage of Sourcing Advisory Firms in Europe, by Company Size Figure: Usage of Sourcing Advisory Firms in Europe, by Industry Figure: Usage of Sourcing Advisory Firms in Europe, by Industry (> 1,000 Employees) The Role of the Sourcing Advisor Figure: Role of the Sourcing Advisor Figure: The Role of the Sourcing Advisor by Country (Mean Scores) Table: The Role of the Sourcing Advisor by Company Size (Mean Scores) Future Outlook Business Process Outsourcing ? Where Are the Opportunities and What Are the Drivers? Figure: Key Drivers to Business Process Outsourcing, Western Europe Table: Key Drivers of Business Process Outsourcing, by Country The Opportunity: Shared Service or Business Process Outsourcing? Table: Opportunity Assessment: Intention to Opt for Shared Services Against the Intention to Opt for BPO (% of Respondents)Calculated by subtracting the percentage of respondents intending to opt for BPO from the percentage intending to opt for the implementation of a shared service center. Essential Guidance Learn More Related Research Synopsis |
|
||||||||
MindBranch has been the leading provider of industry and investment research from more than 550 independent research firms since 1992. With over 90,000 market research reports, MindBranch is your trusted source of competitive business intelligence. |