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When Harri Met Sari: Inside Outsourcing to IndiaProduct Type: Market Research ReportPublished by: IDC Published: May 2007 Product Code: R104-30314 Description This document is about When Harri Met Sari: Inside Outsourcing to IndiaTable of Contents Table of Contents IDC Opinion In This Study Methodology Supply-Side Research Sources Demand-Side Research Sources Situation Overview Overall Market Dynamics Within The Transportation Vertical Key Elements in the Qantas-TCS-Satyam Engagement Scope Background to the Engagement Challenges Drivers Decision-Making Process Phase 1: Sourcing Strategy and Assessment Phase 2: Formalise RFI/RFP Process Phase 3: Selection Phase 4: Contract Negotiation Key Stakeholders Vendor Selection Criteria "Must-Haves" Roles and Responsibilities Governance Structure and Control Mechanisms Through the Lifetime of the Engagement Quotes future outlook Essential Guidance Actions to Consider For Buyers For Service Providers Learn More Related Research Synopsis |
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