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Worldwide CRM Applications 2007-2011 Forecast: Preliminary Look Shows Strong PerformanceProduct Type: Market Research ReportPublished by: IDC Published: May 2007 Product Code: R104-30545 Description This document is about Worldwide CRM Applications 2007-2011 Forecast: Preliminary Look Shows Strong PerformanceTable of Contents Table of Contents IDC Opinion In This Study Methodology CRM Applications Market Definition Sales Automation Marketing Automation Customer Service Contact Center Analytic Applications Situation Overview The Worldwide CRM Applications Market in 2006 Future Outlook Forecast and Assumptions Figure: Buying Intentions by Functional Category in the Next 12 Months, 1Q07 Figure: Buying Intentions by Functional Category in the Next 12 Months, 3Q06 CRM Applications Forecast, 2007-2011 Worldwide and the Americas By Operating Environment Table: Worldwide Customer Relationship Management Applications Revenue by Region and Operating Environment, 2006-2011 ($M) Table: Key Forecast Assumptions for the Worldwide Customer Relationship Management Applications Market, 2007-2011 Market Context Table: Worldwide Customer Relationship Management Applications Revenue, 2005-2011: Comparison of May 2007 and December 2006 Forecasts ($M) Figure: Worldwide Customer Relationship Management Applications Revenue, 2005-2011: Comparison of May 2007 and December 2006 Forecasts Figure: Worldwide Customer Relationship Management Applications Revenue Growth, 2006-2011: Comparison of May 2007 and December 2006 Forecasts Essential Guidance Learn More Related Research Methodology Synopsis |
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