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On-Demand CRM in a Large Enterprise - Lessons Learned at KONEProduct Type: Market Research ReportPublished by: IDC Published: July 2007 Product Code: R104-30954 Description This document is about On-Demand CRM in a Large Enterprise - Lessons Learned at KONETable of Contents Table of Contents IDC Opinion In This Buyer Case Study Situation Overview Organization Overview Challenges and Solution Business Challenges CRM Goals Evaluation Implementation Initial Solution Scope Results Business Impact On Demand Experience Future Plans Essential Guidance Learn More Related Research |
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