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Asia/Pacific (Excluding Japan) Customer Relationship Management Applications 2007-2011 Forecast and Analysis

Product Type: Market Research Report
Published by: IDC
Published: July 2007
Product Code: R104-31069
Description
This document is about Asia/Pacific (Excluding Japan) Customer Relationship Management Applications 2007-2011 Forecast and Analysis
Table of Contents

Table of Contents

IDC Opinion

In This Study

Methodology

Situation Overview

Subregional Market Analysis

Australia

Market Trends

Market Accelerators

Market Inhibitors

Greater China

Market Trends

Market Accelerators

Market Inhibitors

India

Market Trends

Market Accelerators

Market Inhibitors

Korea

Market Trends

Market Accelerators

Market Inhibitors

Southeast Asia

Market Trends

Market Accelerators

Market Inhibitors

Functional Market Analysis

Figure: Asia/Pacific (Excluding Japan) Customer Relationship Management Application Shares by Functional Market, 2006 (US$M)

Major Vendors in Asia/Pacific (Excluding Japan)

Table: Asia/Pacific (Excluding Japan) Top 10 Customer Relationship Management Application Vendors, 2006

Future Outlook

Forecast and Assumptions

Table: Asia/Pacific (Excluding Japan) Customer Relationship Management Application Forecast by Functional Market, 2006-2011 (US$M)

Table: Asia/Pacific (Excluding Japan) Customer Relationship Management Application Forecast by Country, 2006-2011 (US$M)

Figure: Asia/Pacific (Excluding Japan) Customer Relationship Management Application Forecast, 2006-2011

Table: Key Forecast Assumptions for Asia/Pacific (Excluding Japan) Customer Relationship Management Applications, 2007-2011

Market Context

Table: Asia/Pacific (Excluding Japan) Customer Relationship Management Application 2006 and 2007 Revenue Forecast Comparison, 2005-2011 (US$M)

Figure: Asia/Pacific (Excluding Japan) Customer Relationship Management Application 2006 and 2007 Revenue Forecast Comparison, 2005-2011

Essential Guidance

Learn More

Related Research

Definitions

Customer Relationship Management Applications

Sales

Marketing

Customer Service

Contact Center

Appendix

Australia

Table: Australia Customer Relationship Management Application Vendor Shares, 2006

Hong Kong

Table: Hong Kong Customer Relationship Management Application Vendor Shares, 2006

India

Table: India Customer Relationship Management Application Vendor Shares, 2006

Indonesia

Table: Indonesia Customer Relationship Management Application Vendor Shares, 2006

Korea

Table: Korea Customer Relationship Management Application Vendor Shares, 2006

Malaysia

Table: Malaysia Customer Relationship Management Application Vendor Shares, 2006

New Zealand

Table: New Zealand Customer Relationship Management Application Vendor Shares, 2006

Philippines

Table: Philippines Customer Relationship Management Application Vendor Shares, 2006

People's Republic of China

Table: People's Republic of China Customer Relationship Management Application Vendor Shares, 2006

Singapore

Table: Singapore Customer Relationship Management Application Vendor Shares, 2006

Taiwan

Table: Taiwan Customer Relationship Management Application Vendor Shares, 2006

Thailand

Table: Thailand Customer Relationship Management Application Vendor Shares, 2006

Synopsis

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