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IT and Business Managers -1; Are Their IT Strategies Converging? An IDC Western European Vertical Market Survey, 2007

Product Type: Market Research Report
Published by: IDC
Published: July 2007
Product Code: R104-31103
Description
This document is about IT and Business Managers - Are Their IT Strategies Converging? An IDC Western European Vertical Market Survey, 2007
Table of Contents

Table of Contents

IDC Opinion

In This Study

Methodology

Conceptual Framework

Sample Design

Sampling Unit: IDC's Economic Entity

Sample Quotas

Figure: Vertical Market Distribution (% of Respondents)

Figure: Company Size Distribution (% of Respondents)

Sample Frame and Sampling Method

Figure: Country Distribution (% of Respondents)

Respondents

Interviews

Questionnaires

Interview Schedule

Confidence Intervals

Weighting

Analysis of the Data

Definitions

Vertical Markets

Survey Respondent Profiles

Table: Western Europe, Survey Respondent Profiles by Functional Area and Vertical Market (% of Companies)

Executive Summary

Situation Overview

Technology is Vital in All Verticals

Figure: IT Operations Performance in the success of the business by Vertical Market (% of Companies)

Should Technology Adoption Be More Aggressive?

Figure: Adoption of Technology by Vertical Market (% of Companies)

Identifying the Leaders in Technology Adoption

Figure: IT Perception by LOB and IT Executives: A Summary

Table: LOB Managers' Classification of Organizations in Adoption of Information Technology by Vertical Market (% of Companies)

Table: IT Managers' Classification of Organizations' Adoption of Information Technology by Vertical Market (% of Companies)

Future Outlook

Main Areas of IT Focus

Figure: Main Area of IT Focus in the Next 12 Months by Vertical Market (% of Companies) for LOB Managers

Figure: Main area of IT Focus in the Next 12 Months by Vertical Market (% of Companies) for IT Managers

Leading Business Initiatives for the Next 12 Months

Table: Top 4 Business Initiatives in the Next 12 Months by Vertical Market for LOB Managers

Table: Top 4 Business Initiatives in the Next 12 Months by Vertical Market for IT Managers

Table: Leading Business Initiatives in the Next 12 Months by Vertical Market (Mean Score) for LOB Managers

Table: Leading Business Initiatives in the Next 12 Months by Vertical Market (% of Respondents) for IT Managers

Banks Chose Flexibility and Customer Orientation

Insurance Companies' Marketing Effectiveness

Government Goes for Customer Care and Regulatory Compliance

Healthcare Improves Supply Chain

Manufacturing Increases Product Innovation

Transport Improves Sales Productivity

Retail/Wholesale on Core Supply Chain Efficiency

Utilities and Compliance

Telecom and Media Take Care of Customers with Innovative Offering

Table: IT Success Means Business Success: Significant Examples by Vertical

Improvements in the IT Organization

Table: Improvements in the IT Organization to Better Support Business, by Vertical Market (Mean Score)

Table: Improvements in the IT Organization to Better Support Business, by Vertical Market (Mean Score)

Essential Guidance

Figure: Main Areas of IT Focus in the Next 12 Months by LOB and IT Executives: A Summary

Figure: Leading Business Initiatives in the Next 12 Months by LOB and IT Executive: A Summary

Figure: IT Improvements in the Next 12 Months by LOB and IT Executives: A Summary

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