U.S. Business VoIP Services: A Demand-Side View from the 2007 U.S. WAN Manager

U.S. Business VoIP Services: A Demand-Side View from the 2007 U.S. WAN Manager Survey

Product Type: Market Research Report
Published by: IDC
Published: August 2007
Product Code: R104-31354

Description

This document is about U.S. Business VoIP Services: A Demand-Side View from the 2007 U.S. WAN Manager Survey

Table of Contents

Table of Contents

IDC Opinion

In This Study

Methodology

Demographics

Figure: Respondents by Company Size

Figure: Respondents by Vertical Industry

Figure: Number of Business Locations Connected to the Corporate WAN

Figure: Respondents by Location of Corporate Sites: U.S. Only and Multinational

Figure: Number of Business Locations Outside the United States Connected to the Corporate WAN

Figure: Respondents by U.S. Time Zone

Figure: Respondents by Total Gross Sales Volume

Figure: Respondents by Title

Table: Number of Business Locations Connected to the Corporate WAN by Company Size (% of Respondents)

Table: Number of Business Locations Outside the United States Connected to the Corporate WAN by Company Size (% of Respondents)

Table: Respondents by Company Size and Vertical Industry (% of Respondents)

Table: Respondents by Company Size: U.S.-Only and Multinational Corporations (% of Respondents)

Table: Respondent Title by Company Size (% of Respondents)

Table: Respondents by Total Gross Sales Volume and Company Size (% of Respondents)

Situation Overview

Introduction

Survey Findings

IP Telephony

Table: VoIP Configurations by Company Size (% of Respondents)

Table: Planned VoIP Deployments in the Next 12 Months by Company Size (% of Respondents)

Table: IP PBX Management by Company Size (% of Respondents)

Figure: IP PBX Management by Vertical Industry

Figure: IP PBX Management by Location of Corporate Sites

Table: IP PBX Location by Company Size (% of Respondents)

Table: IP PBX Management Options in Use by Company Size (% of Respondents)

Table: IP PBX Management Options in Use by Annual Telecommunications Spending (% of Respondents)

Figure: SIP Trunking Implementation by Company Size

Table: Reasons for Deploying VoIP by Company Size (% of Respondents)

Table: Reasons for Deploying VoIP by Vertical Industry (% of Respondents)

Table: Manufacturer of IP PBX by Company Size (% of Respondents)

Table: Manufacturer of IP PBX by Location of Corporate Sites (% of Respondents)

Table: Reasons for Using IP Centrex by Company Size (% of Respondents)

Table: IP Centrex Service Supplier by Company Size (% of Respondents)

Call/Contact Center

Table: Presence of Call/Contact Center by Company Size (% of Respondents)

Table: Use of VoIP for Call/Contact Center by Company Size (% of Respondents)

Table: Call/Contact Center Management by Company Size (% of Respondents)

Videoconferencing

Table: Use of Videoconferencing by Company Size (% of Respondents)

Table: Use of Videoconferencing by Vertical Industry (% of Respondents)

Table: Number of Videoconference Sites by Company Size (% of Respondents)

Figure: Number of Videoconference Sites by Vertical Industry

Future Outlook

Essential Guidance

Learn More

Related Research

Synopsis

Ordering and More Information

Price and Delivery Options

MindBranch has been the leading provider of industry and investment research from more than 550 independent research firms since 1992. With over 90,000 market research reports, MindBranch is your trusted source of competitive business intelligence.