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2007-;2008 Forecast for Management: Planning and Organisation

Product Type: Market Research Report
Published by: IDC
Published: August 2007
Product Code: R104-31394
Description
This document is about 2007-2008 Forecast for Management: Planning and Organisation
Table of Contents

Table of Contents

IDC Opinion

In This Study

Methodology

Scope

Significance of Results

Comparison with Previous Report

Structure and Content

Research Demographics

Geographical Segmentation

Figure: Responses by Geographical Segmentation

Industry Segmentation

Table: Industry Sector Groupings with Percentage Respondents to the 2007 Survey

Figure: Responses by Industry Sector

Enterprise Size

Figure: Responses by Company Size (Number of Staff)

Figure: Responses by Annual Turnover

Economic Indicators

Figure: Australia/New Zealand Economic Position 2007

Figure: Global Economic Position 2007 (% Change on a Year Ago)

Situation Overview

IT Expenditure

Expenditure Trends

Figure: IT Expenditure Patterns

Expenditure Trends as Percentage of Turnover

Figure: IT Expenditure As % of Turnover

Expenditure Trends by Organisation Size

Figure: IT Expenditure by Organisation Size

Expenditure Trends by Country

Figure: IT Expenditure by Country and Organisation Size

Expenditure Trends by Industry

Table: IT Spend - By Industry

Budget Outlook

Figure: IT Budget Outlook, 1999-2009

IT Budget Breakdown

Figure: IT Budget Allocation and Outlook

Financing IT Investments

Figure: Funding IT Investments ? Australia

Figure: Funding IT Investments ? New Zealand

Use of Leases

Figure: What is Included in Leases

Expenditure Control

Figure: Return on Investment Timeframes for IT

Figure: Expenditure Authority by Organisation Turnover

Figure: Expenditure Authority by Country

Expenditure Influence

Distribution Channels

Figure: Where IT Purchases are Sourced

IT Management Role, Challenges, and Priorities

Attitudes to IT

Figure: How CIOs Believe Their Executives View IT

Figure: Executives' View of IT by Industry

Organisational Structure

Figure: Chief Information Officer Report Lines

Responsibilities of IT Management

Figure: Chief Information Officer Responsibilities

Potential Challenges for CIOs

Table: Potential Challenges facing CIOs over the Next 12-18 Months

Top CIO Challenges in Australia

Table: Ranking of Australia CIO Challenges, 2000-2007

Top CIO Challenges in New Zealand

Table: Ranking of New Zealand CIO Challenges, 2000 to 2007

CIO Challenges by Industry Sector

Figure: Chief Information Officer Challenges by Sector ?Top 5

Table: Top 5 Challenges by Sector

IT Planning and Governance

IT Planning

IT Governance

Figure: Composition of the IT Steering Committee

CIO Priorities

Table: Top CIO Business Priorities

Table: Top CIO IT Priorities

Performance Measurement

Benchmarking

Benchmarking Management Areas

Figure: Use of Benchmarking Management Areas ? By Sector And Size

Figure: Use of Benchmarking Management Areas ? By Country

Benchmarking Operations Areas

Figure: Use of Benchmarking Operations Areas ? By Sector and Size

Figure: Use of Benchmarking Operations Areas ? By Country

Quality Certification

IT Infrastructure Library

Figure: Use of IT Infrastructure Library ? By Country

IT Human Resources

Staff Turnover

Figure: IT Staff Attrition, 2000-2006

Contractors

Recruitment

Figure: How Chief Information Officers Recruit Staff

Composition of the IT Department

Figure: Composition and Forecast of the IT Department ? Australia

Figure: Composition and Forecast of the IT Department ? New Zealand

The Changing IT Department

Figure: Changing Composition of the IT Department

Selective Sourcing and Outsourcing

Table: Reasons for Using Selective Sourcing

Figure: The Use of Outsourcing

Figure: The Use of Outsourcing ? By Country

Offshore Sourcing

Future Outlook

Essential Guidance

The Bottom Line in Planning and Organising IT

Learn More

Related Research

Appendix A: Taxonomy of Terms

Appendix B: Communication and IP Definitions

Appendix C: 2007 Forecast for Management Survey Form and Summary of Results

Management Metrics for the IT Department

Section 1 ? Your Organisation

Table: Principal Operating Organisation by Vertical

Table: Location of Organisation Headquarters by State or Country

Table: Approximate Annual Revenue in the Last Reported 12-Month Period

Table: Approximate Number of People Employed in the Last Reported 12-Month Period

Table: Executives' View of the Impact of IT

Table: Organisations Outlook in Six Months

Section 2 ? Systems and Networks

Table: Number of PCs Installed, December 2007-December 2008

Table: PC OS Usage, December 2006-December 2008

Table: Standard PC Specifications Used

Table: Frequency of PC Upgrades

Section 3 ? Technology, Applications and Management Methods

Table: Current and Future Usage of Technologies (%)

Table: Current and Future Usage of Management Disciplines and Applications (%)

Table: Intention to Deploy an Open Source Operating System

Table: Inhibiting Factors to Open Source Operating System Deployment

Section 4 ? eBusiness and Telephony

Table: Strategic Use of the Internet

Table: Obstacles to Successful Exploitation of the Internet

Table: Threats to Organisational IT Security

Table: Areas of the Business Using the Internet

Section 5 ? IT Management Issues

Table: Frequency of IT Strategic Plan Updates

Table: Composition of IT Steering Committee

Table: IT Operations and Performance Indicators

Section 6 ? IT Expenditure

Table: Expected Year-on-Year IT Expenditure Change for the Next 12-Month Period

Table: Organisation IT Expenditure Allocations by 12-Month Operating Period

Table: IT Project Positive ROI Timeframes

Table: Level of Financial Authority for Purchase of Hardware/Software or Professional Services

Table: Level of Constraint from Corporate Parent

Table: Percentage of Total IT Purchases Acquired by Various Distribution Channels

Table: IT Investment Financing

Table: IT Equipment Included in Leases

Section 7 ? IT Resource Deployment/Sourcing Strategies

Table: Employee Headcount by Function, December 2006-December 2007

Table: Changes in Sourcing Strategies Over the Last 12 Months

Table: Sourcing Strategies Preferences

Table: Reasons for Selective Sourcing

Table: Level of Outsourcing by IT/IS Activity Type

Table: Business Process Outsourcing

Table: Offshoring Plans for Next 12 Months

Table: Sources of New Recruits for IS Department

Section 8 ? Roles, Issues and Challenges

Table: Senior IT/IS Manager Reporting Line

Table: IT/IS Manager Responsibilities and Levels (%)

Table: Major Challenges to the IT/IS Department in Next 12-18 Months

Table: Business or Organisational Issue Priority in the Next 12 Months

Table: IT Investment Priority in Next 12 Months

Synopsis

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