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Business Network Services: A Demand-Side View from the 2007 U.S. WAN Manager Survey

Product Type: Market Research Report
Published by: IDC
Published: August 2007
Product Code: R104-31421
Description
This IDC study presents results from IDC's 2007 U.S. WAN Manager Survey. It focuses on responses related to network infrastructure utilization and migration plans, service provider selection and perceptions, and telecom spending/budgeting. By presenting results by company size, it focuses on the strategies of small, medium-sized, and large United States-based businesses from a demand-side perspective.
Table of Contents

Table of Contents

IDC Opinion

In This Study

Methodology

Demographics

Figure: Respondents by Company Size

Figure: Respondents by Vertical Industry

Figure: Number of Business Locations Connected to the Corporate WAN

Figure: Respondents by Location of Corporate Sites: U.S. Only and Multinational

Figure: Number of Business Locations Outside the United States Connected to the Corporate WAN

Figure: Respondents by U.S. Time Zone

Figure: Respondents by Total Gross Sales Volume

Figure: Respondents by Title

Table: Number of Business Locations Connected to the Corporate WAN by Company Size (% of Respondents)

Table: Number of Business Locations Outside the United States Connected to the Corporate WAN by Company Size (% of Respondents)

Table: Respondents by Company Size and Vertical Industry (% of Respondents)

Table: Respondents by Company Size: U.S.-Only and Multinational Corporations (% of Respondents)

Table: Respondent Title by Company Size (% of Respondents)

Table: Respondents by Total Gross Sales Volume and Company Size (% of Respondents)

Situation Overview

Introduction

Survey Findings

Network Expenditure Drivers

Figure: Importance of Network Expenditure Drivers

Table: Importance of Network Expenditure Drivers by Company Size (% of Respondents)

Table: Importance of Network Expenditure Drivers by Vertical Industry (% of Respondents)

WAN and LAN Technology Utilization and Migration Trends

Figure: WAN Access Port Share by Speed Now and in 12 Months

Table: Current WAN Access Port Share by Speed and Company Size (Mean %)

Table: WAN Access Port Share in 12 Months by Speed and Company Size (Mean %)

Figure: Current WAN Access Port Share by Technology Platform

Table: Current WAN Access Port Share by Technology Platform and Company Size (Mean %)

Figure: Expectation of Change in WAN Technology Mix Within 12 and 24 Months

Table: Expectation of Change in WAN Technology Mix Within 12 Months by Company Size (% of Respondents)

Table: Expectation of Change in WAN Technology Mix Within 24 Months by Company Size (% of Respondents)

Figure: Date of WAN Service Contract Renewal

Table: Date of WAN Service Contract Renewal by Company Size (% of Respondents)

Figure: Use of Multiple Carriers for Local Access and WAN Transport

Table: Use of Multiple Carriers for Local Access and WAN Transport by Company Size (% of Respondents)

WAN Optimization/Application Acceleration

Figure: Use of WAN Optimization or Application Acceleration Solutions by Company Size

Table: Use of WAN Optimization or Application Acceleration Solutions by Company Size (% of Respondents)

Figure: Use of WAN Optimization or Application Acceleration Solutions by Vertical Industry

Figure: Type of WAN Optimization or Application Acceleration Solution in Use or Planned for Use

Table: Type of WAN Optimization or Application Acceleration Solution in Use or Planned for Use by Company Size (% of Respondents)

Figure: Reasons for Use of WAN Optimization or Application Acceleration Solutions

Table: Reasons for Use of WAN Optimization or Application Acceleration Solution by Company Size (% of Respondents)

Videoconferencing

Figure: Use of Videoconferencing

Table: Use of Videoconferencing by Company Size (% of Respondents)

Figure: Number of Videoconference Sites Now and in 12 Months

Figure: Plans to Implement Videoconferencing in the Next 12 Months

Table: Current Number of Videoconference Sites by Company Size (% of Respondents)

Table: Number of Additional Videoconference Sites Planned in the Next 12 Months by Company Size (% of Respondents)

Table: Plans to Implement Videoconferencing in the Next 12 Months by Company Size (% of Respondents)

Service Provider Selection

Figure: Primary Carrier for Voice and Data/WAN Services

Table: Primary Carrier for Voice and Data/WAN Services by Company Size (% of Respondents)

Figure: Performance of Primary Carrier for Voice and Data/WAN Services

Table: Performance of Primary Carrier for Voice and Data/WAN Services by Vertical Industry (Mean Score)

Telecom Budgeting

Figure: Average Spending on Telecommunications/Data Services in 2006 by Company Size

Table: Spending on Telecommunications/Data Services in 2006 by Company Size (% of Respondents)

Figure: Expected Change in Telecommunications/Data Services Budget for the Upcoming Fiscal Year

Table: Expected Change in Telecommunications/Data Services Budget for the Upcoming Fiscal Year by Company Size (% of Respondents)

Figure: Expected Telecommunications/Data Services Budget Increase for the Upcoming Fiscal Year

Table: Expected Telecommunications/Data Services Budget Increase for the Upcoming Fiscal Year by Company Size (% of Respondents)

Views on Carrier Consolidation

Figure: Reaction to Recent Telecom Merger Activity

Table: Reaction to Recent Telecom Merger Activity by Company Size (% of Respondents)

Future Outlook

Essential Guidance

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Synopsis
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