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China ITSM Solution: Opportunities and Challenges

Product Type: Market Research Report
Published by: IDC
Published: September 2007
Product Code: R104-31658
Description
This document is about China ITSM Solution: Opportunities and Challenges
Table of Contents

Table of Contents

IDC Opinion

In This Study

Methodology

Executive Summary

Situation Overview

ITSM Market Historical Overview

China ITSM Solution Market Current Situation

Table: China ITSM Solution Market Size by Software and Services, 2005 and 2006

China ITSM Solution-Related Software Markets

Figure: China ITSM Solution-Related Software by Function, 2006

China ITSM Solution-Related Service Markets

Figure: China ITSM Solution-Related Service by Function, 2006

China ITSM Solution Market by Vertical Segment

Figure: China ITSM Solution by Vertical Segment, 2006

China ITSM Solution Market Industry Structure Analysis

Figure: China ITSM Solution Industry Structure

The Five Forces of the ITSM Solution Market Structure

Transformation of the Five Forces in the ITSM Solution Market Structure

Competitive Landscape

Table: China ITSM Solution Top Vendor Revenue, 2006

Figure: China ITSM Solution Top Vendors Market Share by Software and Service, 2006

Vendor Profiles

IBM

HP

BMC Software

UltraPower

BOCO

CA

Future Outlook

Forecast and Assumptions

Table: China ITSM Solution, 2007-2011

Figure: China ITSM Solution, 2007-2011

Table: Key Forecast Assumptions for China ITSM Solution, 2007-2011

China ITSM Solution Market Drivers and Inhibitors

Market Drivers

Market Inhibitors

Essential Guidance

Suggestions for Customers

Suggestions for Vendors

Learn More

Definitions

IT Infrastructure Library

Service Support and Service Delivery at the Heart of IT Infrastructure Library

Figure: China ITIL Service Support and Service Delivery Components

Service Support

Service Delivery

ITSM Solution Market Definitions

ITSM Solution-Related Software Markets

ITSM Solution-Related Service Markets

Related Research

Synopsis

Ordering and More Information
Price and Delivery Options



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