Western Europe Vertical Market CRM Applications Spending, Forecast 2006-2011:

Western Europe Vertical Market CRM Applications Spending, Forecast 2006-2011

Product Type: Market Research Report
Published by: IDC
Published: November 2007
Product Code: R104-32158

Description

This document is about Western Europe Vertical Market CRM Applications Spending, Forecast 2006-2011

Table of Contents

Table of Contents

IDC Opinion

In This Study

Methodology

Exchange Rates

Table: Key Exchange Rate Information

Definitions

CRM Applications

Packaged Software Revenue

Vertical Markets

Table: European Vertical Markets According to NACE Rev.1.: Group-Level Classification

Situation Overview

Figure: Western Europe CRM Applications Revenue by Vertical Market, 2006

Table: Western Europe CRM Applications Revenue by Vertical Market and Country, 2006 ($M)

Figure: Western Europe CRM Applications Revenue, Breakdown by Vertical Market by Country, 2006 ($M)

Future Outlook

Forecast and Assumptions

Table: Key Forecast Assumptions for Western European Vertical Markets CRM Applications Spending, 2007-2011

Growth Dynamics by Vertical Market

Table: Western Europe CRM Applications Revenue by Vertical Market, 2006-2011 ($M)

Figure: Western Europe CRM Applications Revenue Breakdown by Vertical Market, 2006 Versus 2011 ($M)

Manufacturing

Transport

Communications

Utilities

Retail and Wholesale

Financial Services

Business Services

Government

Healthcare and Education

Vertical Growth Dynamics by Country

Table: U.K. CRM Applications Revenue by Vertical Market, 2006-2011 ($M)

Figure: U.K. CRM Applications Revenue by Vertical Market, 2007 and 2011 ($M)

Table: Germany CRM Applications Revenue by Vertical Market, 2006-2011 ($M)

Figure: Germany CRM Applications Revenue by Vertical Market, 2007 and 2011 ($M)

Table: France CRM Applications Revenue by Vertical Market, 2006-2011 ($M)

Figure: France CRM Applications Revenue by Vertical Market, 2007 and 2011 ($M)

Table: Italy CRM Applications Revenue by Vertical Market, 2006-2011 ($M)

Figure: Italy CRM Applications Revenue by Vertical Market, 2007 and 2011 ($M)

Table: Spain CRM Applications Revenue by Vertical Market, 2006-2011 ($M)

Figure: Spain CRM Applications Revenue by Vertical Market, 2007 and 2011 ($M)

Table: Rest of Western Europe CRM Applications Revenue by Vertical Market, 2006-2011 ($M)

Figure: Rest of Western Europe CRM Applications Revenue by Vertical Market, 2007 and 2011 ($M)

Market Context

Figure: Western Europe CRM Applications Revenue, 2005-2011: Comparison of December 2006 and September 2007 Forecasts ($M)

Table: Western Europe CRM Applications Revenue, 2005-2011: Comparison of December 2006 and September 2007 Forecasts ($M and ?M)

Table: Western Europe CRM Applications Revenue Split by Vertical Market, 2006-2010: Comparison of December 2006 and September 2007 Forecasts

Essential Guidance

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Synopsis

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