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Comprehensive Offering and Domain Expertise in BPM Lead Customers to LombardiProduct Type: Market Research ReportPublished by: IDC Published: November 2007 Product Code: R104-32161 Description This document is about Comprehensive Offering and Domain Expertise in BPM Lead Customers to LombardiTable of Contents Table of Contents IDC Opinion In This Study Situation Overview Lombardi Background Leadership Products Figure: Lombardi Teamworks 6 Tools and Roles Aflac Evolving from Integration to Real-time Processes Open Architecture, Database Orientation Point to Lombardi Two Project Implementations Begin Small A Fortune 100 Midwestern Bank Loan Process Exam Triggers BPM Adoption Rigorous Vendor Selection Included Proof of Concept Visibility and Metadata Gave Lombardi the Edge POC and POT Yield Final Selection Procurement ? Lengthiest Stage of Purchase Onboarding Selected for Pilot Project Next Steps Church of Latter Day Saints Mission: Digitizing Genealogical Resources Workflow or BPM? Implementation Lance Armstrong Foundation Mission: Manage Explosive Growth and Implement Financial Controls Vendor Location, Pricing Tilt Selection No Surprises, No Crisis Cost Avoidance, Growth Management, Operational Efficiency Improvement Lee Memorial Health Systems Green Screen Migration and Employee Onboarding Were First Projects Onboarding Project Reduced Time from 8 Hours to 15 Minutes Offboarding, Scheduling, Supply Chain Apps Being Developed Future Outlook Essential Guidance Marketing and Presentations Are Clues to Vendor Responsiveness Start Simple Know What Your Process Should Be Before You Begin to Automate It Make Sure Team Involved in Process Automation Project Has Authority to Make Decisions Adopt Process Orientation, Then Analyze Your Processes Look for Flexibility and Reusability Look for Completeness of a Solution Learn More Related Research Synopsis |
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