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On-Demand CRM for Asian Banks: A Convergence of Demand and Vendor PropositionsProduct Type: Market Research ReportPublished by: IDC Published: November 2007 Product Code: R104-32249 Description This document is about On-Demand CRM for Asian Banks: A Convergence of Demand and Vendor PropositionsTable of Contents Table of Contents Financial Insights Opinion In This Report Situation Overview Figure: Asian Banks' Interest in On-Demand CRM The Model Matures Table: Key Differences Between Hosted Application Management and Software on Demand Cost and Ease of Deployment as Top Perceived Benefits Figure: Top 3 Perceived Benefits of the On-Demand CRM Model Perceived Cost Benefits Perceived Benefits in Ease and Speed of Deployment Key Issues: Security, Data Residency, and Performance Future Outlook Figure: Expected CRM Spending Growth Figure: Expected Impact of the Per-Seat Model on Overall CRM Spending Vendor Propositions Salesforce.com Oracle Microsoft Essential Guidance Actions for Financial Institutions Actions for Vendors Learn More Related Research Synopsis |
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