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Worldwide CRM Applications 2007–2011 Forecast UpdateProduct Type: Market Research ReportPublished by: IDC Published: January 2008 Product Code: R104-32424 Description
This IDC Forecast Update presents IDC's latest forecasts for the CRM applications market. In it, we provide overall market size based on revenue for 2006?2011 by region (Americas; Europe, the Middle East, and Africa [EMEA]; and Asia/Pacific) and by functional market (marketing automation, sales automation, customer service, and contact center). Readers of this document, which focuses on the broader CRM applications market, will learn which key trends will influence applications buyers and vendors in the next five years. The forecasts presented here update those found in Worldwide CRM Applications 2007?2011 Forecast: Preliminary Look Shows Strong Performance (IDC #207005, May 2007). Table of Contents Table of Contents IDC Opinion In This Forecast Update Future Outlook Market Context Table: Worldwide CRM Applications Revenue by Region and Operating Environment, 2006-2011 ($M) Table: Worldwide CRM Applications Revenue by Functional Market and Region, 2006-2011 ($M) Table: Key Forecast Assumptions for the Worldwide CRM Applications Market, 2007-2011 Table: Worldwide CRM Applications Revenue, 2005-2011: Comparison of May 2007 and November 2007 Forecasts ($M) Figure: Worldwide CRM Applications Revenue, 2005?2011: Comparison of May 2007 and November 2007 Forecasts Figure: Worldwide CRM Applications Revenue Growth, 2006?2011: Comparison of May 2007 and November 2007 Forecasts Essential Guidance Learn More Related Research |
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