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Storage Professional Services Survey: Customer Needs and Buying Intentions

Product Type: Market Research Report
Published by: IDC
Published: February 2008
Product Code: R104-32908
Description

This IDC study provides survey data and analysis based on IDC's 2007 Storage Professional Services Survey. According to Doug Chandler, research director for Infrastructure Services at IDC, "Customers indicate that they will increase their spending on storage professional services in the foreseeable future in response to pressures they feel about managing their storage environments more effectively."

Table of Contents
Table of Contents

IDC Opinion

In This Study

Methodology

Situation Overview

Service Provision: Customer Perceptions

Preferred Provider Types

Who Are the Providers?

Service Satisfaction Levels

Figure: Preferred Provider Types

Figure: Providers of Storage Professional Services

Figure: Storage Professional Services Provider Satisfaction Levels

Future Outlook

Customer Spending Plans

Current and Future Spending

Figure: Current and Future Spending Plans for Storage Professional Services

Planned Spending Increases

Figure: Planned Storage Professional Services Spending Change in the Next 12 Months

Figure: Projected Storage Professional Services Spending Increases

Key Drivers

Figure: Key Drivers for Externally Provided Storage Professional Services

Reasons for Not Buying Storage Professional Services

Figure: Reasons for Not Buying Storage Professional Services

Spending Plans by Service Type

Storage Consulting Services

Figure: Spending Plans by Service Type: Storage Consulting Services

Figure: Reasons to Purchase Storage Consulting Services

Storage Integration Services

Figure: Spending Plans by Service Type: Storage Integration Services

Figure: Reasons to Purchase Storage Integration Services

Storage Management Services

Figure: Spending Plans by Service Type: Storage Management Services

Figure: Reasons to Purchase Storage Management Services

Storage Training Services

Figure: Spending Plans by Service Type: Storage Training Services

Figure: Reasons to Purchase Storage Training Services

Storage Outsourcing

Figure: Spending Plans by Service Type: Storage Outsourcing

Figure: Storage Outsourcing Plans by Process

Essential Guidance

Learn More

Methodology

Figure: Survey Demographics by Number of Employees

Figure: Survey Demographics by Total Disk-Based Aggregate Storage Capacity

Storage Services Definitions

Related Research

Synopsis

Ordering and More Information
Price and Delivery Options



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