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Worldwide Services 2008 Top 10 Predictions: The Business Model Transformation ContinuesProduct Type: Market Research ReportPublished by: IDC Published: February 2008 Product Code: R104-33003 Description
This IDC study presents IDC's Worldwide Services' top 10 predictions that will shape the global services marketplace in 2008 and beyond. "To be a successful player in 2008, vendors must continue to drive business by demonstrating the ability to reduce costs, increase efficiency, and really benefit the customers' business. They must leverage online delivery models for both software and services, make sure that their portfolio of offerings is globally consistent and efficiently delivered, and include only those models where they can deliver maximum value to their customers. For others, they must seek partnerships within an ever expanding ecosystem," said Rebecca Segal, VP of Global Services Markets and Trends. Table of Contents
Table of ContentsPredictions In This Study Situation Overview Future Outlook 1. The Worldwide Economic Slowdown Will Impact Each of the Three Major Service Models Differently; Outsourcing May Benefit, But Project Services May See a Reduction in the Short Term, and Support Will Remain Relatively the Same 2. The War for Talent Will Rage On; the Slowing U.S. Economy and Softening Dollar Will Slow Hiring in the United States in 2008, But Positions for Which There Have Been Historical Shortages Will Still Be Difficult to Fill 3. Product Vendors Will Eye More Services Revenue: Software and Hardware Vendors Will Drive Up the Services Value Chain to Increase Share of Wallet with End-User Customers 4. Increased Customer Use of Disruptive Delivery Models Such as Hosting, SaaS, and Utility Computing Will Drive Outsourcers to Increase Their Focus on These Areas 5. Indian Players Will Continue to Build Scale and Win Increasingly Larger Deals; the Largest Indian Player Will Get a Deserved Position in the Top 20 6. Productization, Industrialization, and Technology Leverage Will Continue as a Major Theme, Particularly as Vendors Seek to Achieve Global Consistency, Leverage Global Capability, and Deliver High Quality 7. Midmarket Demand Will Accelerate as Customer Adoption of Applications Software (Often Delivered as a Service) Creates a Larger Service Opportunity 8. As the SOA Market Matures, SaaS and WOA Will Increasingly Be Integrated 9. Outsourcers Will Increase Their Focus on Providing Higher-Value-Added Services and Innovation as Part of Outsourcing Engagements 10. The Demand for "Green" Will Fuel Datacenter Services as Businesses Attempt to Become More Efficient and Ecologically Responsible Pertaining to Datacenter IT Essential Guidance Learn More Related Research Synopsis |
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