Unified Communications: European Attitudes to Major Drivers

IDC believes that unified communications (UC) will be one of the next major waves of disruption in the ICT market, and specifically the enterprise market. This IDC Industry Developments and Models document reviews the major drivers of unified communications (UC) in the European enterprise, and backs it up with relevant survey information. "IDC believes that major forces are driving unified communications in Europe. These forces include the migration of voice and data, the increasing importance of the network, and the movement towards Enterprise 2.0. We also believe that in the future enterprises will increasingly look at another element when solutions such as unified communications can address CSR and green IT issues," said Chris Barnard, research director, European Telecoms and Networking.