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ITEyewitness: Keys to a Successful Business Intelligence Strategy

Product Type: Market Research Report
Published by: IDC
Published: April 2008
Product Code: R104-33469
Description

This IDC study provides guidance on how to establish a vision for an enterprisewide business intelligence (BI) strategy. The study highlights the key issues for leaders to consider before embarking on a BI implementation, including steps on establishing a successful BI Competency Centre (BICC). This IDC report then puts the theory into practice by presenting a buyer case study, specifically an analysis of the evaluation, design, architecture, and implementation of the in-house BICC at Sydney Water. It highlights key milestones achieved during the process and develops an in-depth roadmap for the project. The study evaluates the results and the benefits for Sydney Water to-date, and provides a forward-looking vision for future expansions of its BI capabilities.

"Today's markets are faster moving, more diverse, and more competitive than ever before. Fuelled by new technology innovations such as radio frequency identification (RFID) chips, nanotechnology, grid computing, and video streaming, data generation continues to skyrocket on a daily basis. Thus, one of the key factors that contribute to the successful performance of organisation is the ability to manage this explosive growth of information that society is experiencing. The enterprise must empower all stakeholders with the right information ? at the right time. A clearly defined, purpose-built BI strategy can support this business need," states Melissa Martin, senior market analyst, Enterprise End-User Programmes, IDC Australia.

Table of Contents
Table of Contents

IDC Opinion

In This Study

Situation Overview

Market Definition

Business Intelligence Solutions

Business Intelligence Tools in Use in Australia and New Zealand

Figure: Business Intelligence Tools Installed and Forecast

Figure: Business Intelligence Tools Installed, by Sector

The Intelligence on Business Intelligence

Business Intelligence Is About People, Not Technology

Business Intelligence Is About Strategic Investment, Not Cost

Business Intelligence Is About Assessment and Analysis, Not Data

Figure: Business Intelligence Assessment Process

Business Intelligence Is a Continuous Process, Not a One-Off Project

Introducing the Business Intelligence Competency Centre

The Business Case for a Business Intelligence Competency Centre

Figure: Benefits of a Successful Business Intelligence Competency

The Establishment of a Business Intelligence Competency Centre

Figure: Steps to Establishing a Successful Business Intelligence Competency Centre

Buyer Case Study: Sydney Water

Overview of the Situation

Organisational Overview

Business Challenges

Figure: Sydney Water's Reporting Structure (Major System) before Business Intelligence Competency Centre Project in 2005

The Solution Approach

Assessment of Business Intelligence Requirements

Defining a Business Intelligence Entry Point

Solution and Service Provider Procurement

The Business Intelligence and Data Warehouse Tool Selection Process

Solution Service Provider Selection

Figure: Business Intelligence Competency Centre Project Team

The Project Delivery Framework

Figure: Project Delivery Framework

The Business Intelligence Competency Centre

Figure: The Business Intelligence Competency Centre Technology Components

Results and Challenges

Project Outcomes

Challenges and the Roadmap Ahead

Future Outlook

Table: Top 10 Applications and Disciplines Showing Highest Forecast Growth Between 2007 and 2009 (%)

Essential Guidance

Learn More

Related Research

Synopsis

Ordering and More Information
Price and Delivery Options



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