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Customers Select Bluespring BPMS for SharePoint Integration, Orientation Toward Business Analyst

Product Type: Market Research Report
Published by: IDC
Published: April 2008
Product Code: R104-33542
Description

This IDC study is one of a series of IDC Customer Needs and Strategies studies that examine how customers are using various business process management products. In this case, we discuss Bluespring's BPM Suite with two customers that have production deployments that involve the automation of a variety of business and IT processes.

The goal of this study is to provide insight to help enterprises as they are thinking through and actively evaluating BPM software. In addition, given the degree of competition from direct business process management suite (BPMS) vendors as well as larger platform vendors, we wanted to learn more about why Bluespring's BPM Suite was selected in competitive purchasing decisions. This is useful in differentiating Bluespring from its competition.

The purchasing decisions spanned 2005?2006. Therefore, this study also looks at how actively these customers are using Bluespring for BPM in general and for optimization and follow-on projects.

"The relative independence from IT in automating a process is a major selling point for Bluespring and a major benefit for purchasers and prospective customers because it aligns more closely with business cycle times," according to Maureen Fleming, program director, Business Process, Integration and Deployment Software.

Table of Contents
Table of Contents

IDC Opinion

In This Study

Situation Overview

Bluespring Background

Leadership

Products

Process Development

Process Modeling

Rules

Forms Design

Process Repository

Process Execution Server

Process Monitoring

Task Management

Support of Portals and Collaboration

Colliers

BPM Seen as Integration Key

Vendor Selection: Trust and Platform Key Factors

Active Directory Integration First Process

Masoneilan

Clean Order Initiative Triggers Process Management Search

Portal Preceded Workflow Solution

Low Overhead, Portal Versatility, Ease of Use Keys to Vendor Selection

Four Initial Target Processes

Deployment Extended to Two Additional Processes

Process Cycle Times Reduced by 50% on Average

FUTURE OUTLOOK

Essential Guidance

Match the Solution to Your IT Ecosystem

In Vendor Evaluation, Give Trust and People Priority over Technology

Seek Lowest Cost and Leverage

Match Integrator with the Size of Your Project and the Size of Your Company

Learn More

Related Research

Synopsis

Ordering and More Information
Price and Delivery Options



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