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Assessing the Impact of Fixed-Mobile Convergence on the SMB Sector

Product Type: Market Research Report
Published by: IDC
Published: January 2007
Product Code: R104-35670
Description

This study defines and analyzes the emergence of fixed-mobile convergence (FMC) services in the Western European market and their current and future impact on the SMB sector. It focuses on what FMC is, why it is attractive to providers and SMB customers, what services are already available, and the current and future plans of SMBs with regard to FMC service adoption.

"The real benefits of FMC need to become apparent to the SMB community in Europe before we see significant takeup of services," said Eric Owen, VP EMEA Telecoms Research. "Most small companies don't really understand what true FMC is at this point in time."

Table of Contents
Table of Contents

IDC Opinion

In This Study

Methodology

Situation Overview

What is FMC?

Potential Benefits of FMC to the SMB Sector

Barriers to Uptake of FMC in the SMB Sector

Current FMC Provider Offerings

Current FMC Usage Among SMBs

Table: Western Europe SMBs, Rating of Importance of FMC to the Organization by Company Size, Country, and Vertical Market (Scale 1-5 where 5 is high)

Future Outlook

Table: Western Europe SMBs, Change in the Current Strategy if FMC Service Became Available, by Company Size, Country, and Vertical Market (%)

Table: Western Europe SMBs, Key Drivers to Adoption of FMC Services, by Company Size, Country, and Vertical Market (%)

Table: Western Europe SMBs, Key Inhibitors to Adoption of FMC Services, by Company Size, Country, and Vertical Market (%)

Essential Guidance

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