Technology/Business Alignment at European SMBs: IT Managers Versus Business

Technology/Business Alignment at European SMBs: IT Managers Versus Business Managers

Product Type: Market Research Report
Published by: IDC
Published: July 2007
Product Code: R104-36080

Description

This document is about Technology/Business Alignment at European SMBs: IT Managers Versus Business Managers

Table of Contents

Table of Contents

IDC Opinion

In This Study

Methodology

Conceptual Framework

Sample Design

Sampling Unit: IDC's Economic Entity

Sample Quotas

Figure: Western Europe, SMBs, Vertical Market Distribution (% of Respondents)

Figure: Western Europe, SMBs, Company Size Distribution (% of Respondents)

Figure: Western Europe, SMBs, Country Distribution (% of Respondents)

Sample Frame and Sampling Method

Respondents

Interviews

Questionnaires

Interview Schedule

Confidence Intervals

Weighting

Analysis of the Data

Definitions

Company Size Segmentation

Survey Respondents Profiles

Table: Western Europe, SMBs, LOB Managers' Survey Respondents Profile by Functional Area and Size (% of Companies)

Situation Overview

IT Operations Performance, Business Engine in the Midmarket

Figure: Western Europe, SMBs, Importance of IT Operations Performance for Business Success, by Size (% of Companies)

Figure: Western Europe, SMBs, LOB Perception of Technology Use, by Size (% of Companies)

A Comparison and a Reality Check

Table: Western Europe, SMBs, LOB Managers' Classification of Organizations Regarding Adoption of IT by Size (% of Companies)

Table: Western Europe, SMBs, IS Managers' Classification of Organizations Regarding Adoption of IT by Size (% of Companies)

Future Outlook

Leading Business Initiatives for the Next 12 Months: Customer Care Versus Product Innovation

Table: Western Europe, SMBs, LOB Managers' Leading Business Initiatives in the Next 12 Months by Size (Mean Score)

Table: Western Europe, SMBs, IS Managers' Leading Business Initiatives in the Next 12 Months by Size (% of Respondents)

Main Areas of IT Focus

Figure: Western Europe, SMBs, LOB Managers' Classification of Their Organizations in Adoption of IT by Size (% of Companies)

Figure: Western Europe, SMBs, IS Managers' Main Area of IT Focus in the Next 12 Months by Size (% of Companies)

Improvement in the IT Organization

Table: Western Europe, SMBs, LOB Managers' Improvements in the IT Organization, to Better Support Business by Size (Mean Score)

Table: Western Europe, SMBs, IS Managers' Improvements in the IT Organization, to Better Support Business by Size (Mean Score)

Essential Guidance

Learn More

Related Research

Synopsis

Ordering and More Information

Price and Delivery Options

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