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Web 2.0 - The Inflection Point for Knowledge ManagementProduct Type: Market Research ReportPublished by: IDC Published: October 2008 Product Code: R104-37357 Description
This Manufacturing Insights report addresses the urgency for an evolved knowledge management strategy that manufacturers must undertake to prevent knowledge attrition from delivering negative effects on their enterprises and their customers. "The coalescence of demographic realities such as an aging workforce and the increasing viability of Web 2.0 technologies will drive corporate knowledge management initiatives. These knowledge management initiatives will assist manufacturers confronting the current and future challenges presented by knowledge deficit and personnel attrition," said Benjamin Friedman, research manager at Manufacturing Insights. Table of Contents
Table of ContentsManufacturing Insights Opinion In This Report Situation Overview An Aging and Emerging Workforce Figure: Median Age of U.S. Employees by Industry Figure: Age Distribution of Labor Force An Increasing Need for Knowledge Management Figure: The Complexities of Decision Making The Increasing Viability of Web 2.0 Figure: Knowledge Management Ecosystems Framework The Evolution of Knowledge Management Decision Trees, Flow Charts, and Troubleshooting Documentation Interactive Electronic Training Manuals Model-Based Reasoning Case-Based Reasoning Searchable Content - The Emergence of Web 2.0 KM - Issues of the Past Considered Collaboration 2008 Driven by Web 2.0 Real-Time Interaction Tools Sharing Application Social Networks Future Outlook Essential Guidance Learn More Related Research Synopsis |
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