Asia/Pacific (Excluding Japan) Unified Communications Applications Vendor Share, 2008: Seeding Opportunities in Difficult Times

This IDC study reports the performance of unified communications (UC) vendors in 2008 across different UC applications segments, which are classified under two UC functional segments: Enterprise Collaboration and Customer Interaction. In 2008, the total UC revenue in the Asia/Pacific (Excluding Japan) or APEJ region was US$1.8 billion, including IP telephony (IPT) and UC applications. Of this, the APEJ UC applications revenue totaled US$798.6 million. This study provides vendor revenue for UC applications for year-end 2008.

"The current economic challenges means that UC applications need to pass through the acid test of short-term ROI, since enterprises, and particularly CFOs within enterprises ask UC suppliers hard questions revolving around cost control," says Shalini Verma, research manager, Communications Research, IDC Asia/Pacific. "UC vendors and their channel partners that help enterprises adapt to the new economic realities will be more successful in the coming year," she adds.