Vendor Profile: BT Global Services Professional Services Capabilities in

Vendor Profile: BT Global Services Professional Services Capabilities in Asia/Pacific (Excluding Japan)

Product Type: Market Research Report
Published by: IDC
Published: September 2009
Product Code: R104-39996

Description

This IDC Vendor Profile is part of a series of profiles and market analysis studies undertaken by the AP IT Services team to analyze and critique the PS market in the APEJ region. The basis of initiating this report series was respondent feedback from IDC AP's annual end-user survey team (Asia/Pacific IT and Managed Services Survey, 2008) carried out by the Asia/Pacific services team. In this survey, respondents assigned a higher overall rating to telecom SPs as compared with their IT SP counterparts (global and local, respectively) on the following parameters:

Quality of services (QoS)
Breadth of offerings
Depth of expertise
Value

Table of Contents

Table of Contents
IDC Opinion
In This Vendor Profile
Situation Overview
Company Overview
Company Strategy
Service Strategy
Business Advisory Services
Customer Relationship Management Consultancy and Professional Services
IT Services Consultancy and Professional Services
Network Consultancy and Professional Services
Security Consultancy and Professional Services
Unified Communications
Strengths and Weaknesses
Mergers and Acquisitions
Business Strategy
Go-to-Market
Future Outlook
Challenges and Opportunities
Essential Guidance
Advice for BT Global Services
Strategies
Partners
Investments
Learn More
Related Research
Table: BT Global Services: Company Overview
Table: BT Global Services: Professional Services Portfolio

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