Japan Business Service 2009-2013 Forecast and 2008 Review: Industry Report

Japan Business Service 2009-2013 Forecast and 2008 Review

Product Type: Market Research Report
Published by: IDC
Published: September 2009
Product Code: R104-40106

Description

This IDC study, which is a translation of the Japanese report IDC #J9310101, explores situations and trends in the Japan business consulting market and the Japan key horizontal business process outsourcing market by submarket (HR, customer care, finance and accounting [F&A], and procurement). It analyzes the market situation in 2008, and provides forecasts up to 2013.

Amid the worsening economic environment, the number of contracts aimed at realizing offensive business management is decreasing and the pressure for lower service prices is increasing in the Japan business service market. On the other hand, the demand for business process outsourcing (BPO) services aimed at reducing companies' business costs is increasing. "Due to the rapid deterioration of the corporate performance, companies are more focused on short-term cost reduction instead of long-term business reforms. Service vendors should provide services that can produce short-term effects and present mid/long-term customer business reform plans in order to increase their presence as customers' business partners," analyzes Satoshi Matsumoto, research manager, IT services, IDC Japan.

Table of Contents

Table of Contents
IDC Opinion
In This Study
Methodology
Service Market Definitions
Services
Service Market Size
Foundation Market
Business Service Market Definitions
Business Consulting Market Definitions
Business Process Outsourcing Service Market Definitions
Classification by Function
Situation Overview
Economic Outline
Company Conditions in Japan
Employment Situation based on Type
Manpower Conditions
Corporate Service Trends
Japan Business Consulting Market Overview
Japan BPO Service Market Overview
Future Outlook
Forecast and Assumptions
Japan Business Service Market Trends by Segment
Japan Business Consulting Market
Japan BPO Service Market
Japan HR BPO Services
Japan Customer Care BPO Services
Japan F&A BPO Services
Japan Procurement BPO Services
Market Context
Essential Guidance
Learn More
Related Research
BPO Service Market Definitions by Key Horizontal Business Functions
Human Resource BPO Services (HR-Related Operations)
Customer Care BPO Services
Finance and Accounting BPO Services
Procurement BPO Services
Synopsis
Table: IDC Service Foundation Market Map
Table: Japan Changes in Main Economic Indicators, 2002–2008
Table: Japan Changes in Number of Employees by Type, 2002–2008
Table: Japan Business Service Revenue, FY04–FY08
Table: Japan Corporate Service Price Index, 2003–2008
Table: Key Forecast Assumptions for Japan Business Service Market, 2009–2013
Table: Japan Business Service Market Forecast by Segment, 2007–2013
Table: Japan BPO Service Market Forecast Comparison by Segment, April 2009 and October 2008, 2005–2013
Figure: IDC Business Service Market Definitions
Figure: Corporate Revenue, Labor Costs, Sales Management Costs, Current Profits, 2002–2008
Figure: Japan Employment Situation by Style, February 2003–February 2009
Figure: Japan Employment Situation by Type, February 2003–February 2009
Figure: Japan Business Consulting Market Forecast, 2008–2013
Figure: Japan BPO Service Market Forecast, 2008–2013
Figure: Japan BPO Service Market Forecast by Segment, 2008–2013
Figure: Japan HR BPO Service Market Forecast, 2008–2013
Figure: Japan Customer Care BPO Service Market Forecast, 2008–2013
Figure: Japan F&A BPO Service Market Forecast, 2008–2013
Figure: Japan Procurement BPO Service Market Forecast, 2008–013
Figure: Japan BPO Service Market Growth Forecast Comparison by Segment, April 2009 and October 2008, 2005–2013

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