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China Hardware Support Services 2009-2013 Forecast and Analysis

Product Type: Market Research Report
Published by: IDC
Published: October 2009
Product Code: R104-40288
Description

This IDC study analyzes the China hardware support services market in 2008 and presents IDC's market forecasts from 2009 to 2013. In addition, it identifies market dynamics and trends in the country. An overview of the competitive landscape is also provided, as well as recommended strategies for SPs.

"Customers are increasingly adopting the service concept and have become more used to selecting different service mixes to suit their existing IT environments. Mission-critical support and extended warranty services were well-received by customers in 2008," says Gloria Li, senior analyst, Software and Services Research, IDC China.

Table of Contents
Table of Contents
IDC Opinion

In This Study
Methodology
Situation Overview
Introduction
2008 Market Dynamics
Effects of the Global Financial Crisis
Service Productization
Multivendor Support
Remote Services
Intense Pricing Pressure
China Hardware Support Services Market Size, 2008
2008 Market Breakdown by Product Segment
Servers
Networking Equipment
Clients
Storage
Peripherals and Other Hardware
2008 Market Breakdown by Region
2008 Market Breakdown by Vertical
Communications and Media
Financial Services
Government
Manufacturing
User Demand and Buying Behaviors
Hardware Support Service Type Preferences
Purchasing Periods
Service Preferences
Current Competitive Landscape
Competitive Analysis
Major Vendors
IBM
HP
Digital China
Huawei
Future Outlook
Forecast and Assumptions
Market Assumptions
Forecasts for 2008-2013
Future Trends
Essential Guidance
Actions to Consider
Learn More
Related Research
Definitions
Deployment Services
Support Services
Exceptions and Exclusions
Synopsis
Table: China Hardware Support Services Market Revenue, 2007 and 2008 (US$M)
Table: Asia/Pacific (Excluding Japan) Hardware Support Service Importance Ratings, 2008
Table: China Top Hardware Support Service Provider Revenue, 2008 (US$M)
Table: Key Forecast Assumptions for China Hardware Support Services, 2009–2013
Table: China Hardware Support and Deployment Service Spending by Product Segment, 2008–2013 (US$M)
Figure: China Hardware Support Service Market Spending by Product Type, 2008
Figure: China Hardware Support Service Market Spending by Region, 2008
Figure: China Hardware Support Service Market Spending by Vertical, 2008
Figure: China Hardware Support Service Purchasing Periods, 2008
Figure: China Hardware Support Value-Added Service Preferences, 2008
Figure: China Hardware Support Service Market Future Trends
Ordering and More Information
Price and Delivery Options


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