Competitive Profiles and Analysis of Leading IT Services Players in Poland, 2009:

Competitive Profiles and Analysis of Leading IT Services Players in Poland, 2009

Product Type: Market Research Report
Published by: IDC
Published: October 2009
Product Code: R104-40341

Description

This IDC study presents the top 100 IT services providers in Poland, including their market shares, based on their respective performances in 2008.

It also examines in great detail the performance of the top 10 IT services providers in Poland. The study further presents these companies in IDC's Leadership Grid to illustrate current competitive positioning in 2008 and to illustrate the changes in position that are likely to occur over the forecast period. The study contains market size and shares for the top 10 services vendors by IDC's 13 foundation market categories.

The study answers the following questions:

Which are the top 100 IT service providers on the market?
Which are the top 10 providers for each of IDC's 13 services categories?
What do end users have to say about their experiences with third-party IT services providers?

"The recent crisis has transformed the way clients think about their businesses and has changed their perceptions of IT needs and the nature of their cooperation with IT vendors. At the same time, IT vendors have noticed that their methods and models of selling, promoting, and launching products are no longer as efficient or effective as they once were. Vendors need to make an effort to come up with new approaches and new concepts of dealing with existing clients and winning new ones. Thinking laterally, differently, unconventionally, from a fresh perspective will definitely pay off, even if it means taking some risks." - Senior Analyst Ewa Zborowska, IDC Poland.

Table of Contents

Table of Contents
IDC Opinion
In This Study
Methodology
Executive Summary
Situation Overview
Leading IT Services Vendors
Vendor-Related Trends
Competitive Landscape
Mergers and Acquisitions
End-User Satisfaction With Service Providers
What IT Professions Are in Short Supply
Poland As a Location of Interest for Vendors
Vendor Market Shares by IT Services Foundation Market
Support and Training Services Macromarket
Hardware Support and Installation Services
Software Support and Installation Services
IT Training and Education
Project Services Macromarket
Network Consulting and Integration
Systems Integration
Information System Consulting
Application Consulting and Customization
Custom Application Development
Outsourcing Macromarket
Application Management Outsourcing
Information System Outsourcing
Network and Desktop Outsourcing Services
Hosted Application Management
Hosting Infrastructure Services
Vendor Market Shares by IT Services Vertical Markets
Finance
Government
Telecommunications and Media
Manufacturing
Utilities
Retail/Wholesale
Vendor Profiles
Asseco Polska
Services Overview
Clients and Contracts
SWOT Analysis
HP
Services Overview
Clients and Contracts
SWOT Analysis
IBM
Services Overview
Clients and Contracts
SWOT Analysis
ABG
Services Overview
Clients and Contracts
SWOT Analysis
Accenture
Services Overview
Clients and Contracts
SWOT Analysis
Sygnity
Services Overview
Clients and Contracts
SWOT Analysis
Comarch
Services Overview
Clients and Contracts
SWOT Analysis
Blue Media
Services Overview
Clients and Contracts
SWOT Analysis
Cap Gemini
Services Overview
Clients and Contracts
SWOT Analysis
Qumak-Sekom
Services Overview
Clients and Contracts
SWOT Analysis
Future Outlook
The IDC Vendor Assessment Tool
Key Capability Measures Related to Current Success in Delivering IT Services
Key Strategy Measures Related to Ongoing and Future Success in Delivering IT Services
Market Analysis
Essential Guidance
Speaking the Business Language
Lateral Thinking
Existing Customers and New Clients – Both Are Necessary
Learn More
Related Research
Methodology
Overview
Research Sources
Revenue Recognition
Notes on Forecasting
Synopsis
Table: Overview of the Leading IT Services Companies in Poland by IT Services Revenue, 2008
Table: Overview of the Top 10 IT Services Companies by IT Services Revenue Provisioned in Poland, 2008
Table: Total Supply-Side Revenue on the Hardware Support and Installation Foundation Market in Poland, 2008
Table: Total Supply-Side Revenue on the Software Support and Installation Foundation Market in Poland, 2008
Table: Total Supply-Side Revenue on the IT Training and Education Foundation Market in Poland, 2008
Table: Total Supply-Side Revenue on the Network Consulting and Integration Foundation Market in Poland, 2008
Table: Total Supply-Side Revenue on the Systems Integration Market in Poland, 2008
Table: Total Supply-Side Revenue on the Information System Consulting Market in Poland, 2008
Table: Total Supply-Side Revenue on the Application Consulting and Customization Foundation Market in Poland, 2008
Table: Total Supply-Side Revenue on the Custom Application Development Foundation Market in Poland, 2008
Table: Total Supply-Side Revenue on the Application Management Outsourcing Foundation Market in Poland, 2008
Table: Total Supply-Side Revenue on the Information System Outsourcing Foundation Market in Poland, 2008
Table: Total Supply-Side Revenue on the Network and Desktop Outsourcing Foundation Market in Poland, 2008
Table: Total Supply-Side Revenue on the Hosted Application Management Foundation Market in Poland, 2008
Table: Total Supply-Side Revenue on the Hosting Infrastructure Services Foundation Market in Poland, 2008
Table: Overview of Asseco's Contracts, 2008
Table: SWOT Analysis of Asseco, 2008–2013
Table: Overview of HP's Contracts, 2008
Table: SWOT Analysis of HP, 2008–2013
Table: Overview of IBM's Contracts, 2008
Table: SWOT Analysis of IBM, 2008–2013
Table: Overview of ABG's Contracts, 2008
Table: SWOT Analysis of ABG, 2008–2013
Table: Overview of Accenture's Contracts, 2008
Table: SWOT Analysis of Accenture, 2008–2013
Table: Overview of Sygnity's Contracts, 2008
Table: SWOT Analysis of Sygnity, 2008–2013
Table: Overview of Comarch's Contracts, 2008
Table: SWOT Analysis of Comarch, 2008–2013
Table: Overview of Blue Media's Contracts, 2008
Table: SWOT Analysis of Blue Media, 2008–2013
Table: Overview of Cap Gemini's Contracts, 2008
Table: SWOT Analysis of Cap Gemini, 2008–2013
Table: Overview of Qumak-Sekom's Contracts, 2008
Table: SWOT Analysis of Qumak-Sekom, 2008–2013
Table: Key Capability Measures for the Success of IT Services Providers
Table: Key Strategy Measures for Success for IT Services Providers
Figure: Satisfaction with Third-Party IT Services Providers
Figure: Most Common Grievances With Third-Party IT Services Providers (question QGEN2 from end-user survey)
Figure: Professions Particularly Hard to Find
Figure: IT Skills Particularly Hard to Find
Figure: Overview of the Leading Providers of the Support and Training Services Macromarket in Poland by IT Services Revenue, 2008
Figure: Hardware Support and Installation Foundation Market Vendor Shares in Poland by IT Services Revenue, 2008
Figure: Software Support and Installation Foundation Market Vendor Shares in Poland by IT Services Revenue, 2008
Figure: IT Training and Education Foundation Market Vendor Shares in Poland by IT Services Revenue, 2008
Figure: Overview of the Leading Providers of the Project Services Macromarket in Poland by IT Services Revenue, 2008
Figure: Network Consulting and Integration Foundation Market Vendor Shares in Poland by IT Services Revenue, 2008
Figure: Systems Integration Foundation Market Vendor Shares in Poland by IT Services Revenue, 2008
Figure: Information System Consulting Foundation Market Vendor Shares in Poland by IT Services Revenue, 2008
Figure: Application Consulting and Customization Foundation Market Vendor Shares in Poland by IT Services Revenue, 2008
Figure: Custom Application Development Foundation Market Vendor Shares in Poland by IT Services Revenue, 2008
Figure: Overview of the Leading Providers of the Outsourcing Services Macromarket in Poland by IT Services Revenue, 2008
Figure: Application Management Outsourcing Foundation Market Vendor Shares in Poland by IT Services Revenue, 2008
Figure: Information System Outsourcing Foundation Market Vendor Shares in Poland by IT Services Revenue, 2008
Figure: Network and Desktop Outsourcing Foundation Market Vendor Shares in Poland by IT Services Revenue, 2008
Figure: Hosted Application Management Foundation Market Vendor Shares in Poland by IT Services Revenue, 2008
Figure: Hosting Infrastructure Services Foundation Market Vendor Shares in Poland by IT Services Revenue, 2008
Figure: Asseco Polska: Overview of IT Services Revenue by IDC Engagement Type in Poland, 2008
Figure: Asseco Polska: Overview of IT Services Revenue by Vertical Market in Poland, 2008
Figure: HP: Overview of IT Services Revenue by IDC Engagement Type in Poland, 2008
Figure: HP: Overview of IT Services Revenue by Vertical Market in Poland, 2008
Figure: IBM: Overview of IT Services Revenue by IDC Engagement Type in Poland, 2008
Figure: IBM: Overview of IT Services Revenue by Vertical Market in Poland, 2008
Figure: ABG: Overview of IT Services Revenue by IDC Engagement Type in Poland, 2008
Figure: ABG: Overview of IT Services Revenue by Vertical Market in Poland, 2008
Figure: Accenture: Overview of IT Services Revenue by IDC Engagement Type in Poland, 2008
Figure: Accenture: Overview of IT Services Revenue by Vertical Market in Poland, 2008
Figure: Sygnity: Overview of IT Services Revenue by IDC Engagement Type in Poland, 2008
Figure: Sygnity: Overview of IT Services Revenue by Vertical Market in Poland, 2008
Figure: Comarch: Overview of IT Services Revenue by IDC Engagement Type in Poland, 2008
Figure: Comarch: Overview of IT Services Revenue by Vertical Market in Poland, 2008
Figure: Blue Media: Overview of IT Services Revenue by IDC Engagement Type in Poland, 2008
Figure: Blue Media: Overview of IT Services Revenue by Vertical Market in Poland, 2008
Figure: CapGemini: Overview of IT Services Revenue by IDC Engagement Type in Poland, 2008
Figure: CapGemini: Overview of IT Services Revenue by Vertical Market in Poland, 2008
Figure: Qumak-Sekom: Overview of IT Services Revenue by IDC Engagement Type in Poland, 2008
Figure: Qumak-Sekom: Overview of IT Services Revenue by Vertical Market in Poland, 2008
Figure: Qumak-Sekom: Overview of IT Services Revenue by IDC Engagement Type in Poland, 2008

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