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The Executive Overview Series: Strategic HRProduct Type: Market Research ReportPublished by: Business Intelligence Published: January 2004 Product Code: R125-60 Description To make the transition from support service to strategic partner, HR needs to reposition itself so that it is clearly seen to add value to the business at several levels. This Executive Overview looks at the twin challenges involved in redefining HR's relationship with the business and building new capabilities, processes and resources inside the function. The overview shows why a closer partnership with the business is essential if HR is to anticipate and enable the business to play a strategic role in business development.
In addition, the overview summarises the challenges involved in improving cost-effective service delivery through the use of IT, outsourcing and shared services. Not least, the overview provides insights into the development of appropriate skills within the function itself and the decisive role of the head of HR in spearheading the transformation process. Among the 10 critical success factors identified are change management competence, outcome-related measures, the quality of HR leadership and the need to free up staff to focus on strategically important issues. Table of Contents 1. Strategic HR: 10 critical success factors 2. A strategic role for HR 2.1 Business issues affecting HR 2.2 Adding value to the business 2.3 How companies tackle the HR challenge 2.4 The challenge of strategic HR 2.5 Shaping the HR transformation agenda 3. Strategic change and HR alignment 3.1 Key lessons for HR alignment 4. Process-driven HR 4.1 Key lessons for developing process-driven HR 5. Supporting strategic performance and capabilities 5.1 Key lessons for supporting strategic performance and capabilities 6. Developing on-line HR services 6.1 Key lessons for developing on-line HR services 7. Evaluating and measuring HR effectiveness 7.1 Key lessons for measuring HR effectiveness 8. Delivering strategic HR change 8.1 Key lessons for delivering strategic HR change 9. Delivering strategic HR change 9.1 Making the transitions: a portfolio of advice |
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