2001 Mexico Medium Business Market Overview

The following report is based on the findings of AMI-Partners’ 2001 Mexico Medium Business Market Opportunity Assessment and provides definitive results across all key areas of AMI’s IT field research. AMI-Partners’ defines medium businesses in the following way “MBs have 100-999 employees, are non-residential and non-government organizations, and represent 3.3% of the total Mexico enterprise universe.” Currently 16,700 entities comprise the Mexico MB market and the number of Medium Businesses is growing at approximately 2.1% annually. Data were collected during the Q2, 2001 timeframe and is a nationally representative sample.

Key highlights include findings on the following technology areas:

• Demographics
• Telecommunications
• Computing
• Networking
• Internet/e-Business
• Wireless

Based on proprietary surveys of Small and Medium Businesses in the United States, Europe, Asia/Pacific and Latin America, AMI-Partners' comprehensive data on Internet, IT, eBusiness, and Communications investment and usage is presented in a highly actionable, graphical format with go-to-market insights and analysis.

Mexico MB Introduction

Mexico MB IT/Telecom Spending Overview / Changes

Mexico MB Firmographics Overview

Mexico MB Attitudes and Strategic Directions Overview

Mexico MB Computing Overview

Mexico MB Networking Overview

Mexico MB Internet Overview

Mexico MB Methodologies and Sample

Mexico MB Survey Methodology Overview

Mexico MB Recruitment and Survey Process

Mexico MB Market Definition

Mexico MB Sampling Pool by Size of Business

Mexico MB Sampling Pool by Type of Business

Mexico MB Sampling Pool by Size of Geography

Mexico MB Weighting Factors by Employee Size

Mexico MB Margin of Error

Mexico MB Demographics

Mexico MB Number of Businesses by Employee Size

Mexico MB Size of Company: Total Share of Enterprises vs. Total Number of Employees

UK SMB Business Workforce by Employee Size

Mexico MB Number of Businesses by Vertical Industry

Mexico MB Mobile Workforce

Mexico MB Telecommuting

Mexico MB Company’s Physical Location

Mexico MB Current and Planned Number of Branches

Mexico MB Total Number of Branch Sites/Locations

Mexico MB Average Revenues

Mexico MB Changes in Annual Revenues

Mexico MB Changes in Average Revenues (Cont. 1)

Mexico MB Changes in Average Revenues (Cont. 2)

Mexico MB Revenue Generation - B2B vs. B2C

Mexico MB Maintenance of Corporate Credit Cards

Mexico MB Age of Businesses

Mexico MB Average Number of FT Employees Planned for Hire

Mexico MB Frequency of Products and Services Purchasing

Mexico MB Branch Location

Mexico MB Overview of MB Emphasis on Factors for Business Growth

Mexico MB Summary Comparisons

Mexico MB Key Technology Penetration

Mexico MB Market Overview: Expanded Technology Penetration

Mexico MB IT/Telecom Spending Areas

Mexico MB IT/Telecom Spending Comparisons

Mexico MB Attitudes and Strategic Directions

Mexico MB Overview of MB Business Attitudes

Mexico MB Perceived Importance of Various Business Functions & Applications

Mexico MB Perceived Importance of Various Business Functions & Applications (Cont.)

Mexico MB Overview of IT Purchase Preferences

Mexico MB Number of Full-Time IT Service and Support Employees

Mexico MB Average Annual IT Budget

Mexico MB IT Services Outsourcing

Mexico MB Decision Making and Media Usage

Mexico MB IT Decision Makers

Mexico MB Telecom and Other Products & Services

Mexico MB Total Annual Telecom Spending

Mexico MB Total Annual Local Telecom Spending by Employee Size and Industry

Mexico MB Total Annual Long Distance Spending by Employee Size and Industry

Mexico MB Average Monthly Telecom Spending per MB

Mexico MB Average Monthly Telecom Spending per MB by Employee Size

Mexico MB Use of Conferencing Services

Mexico MB Spending for Outsourcing of Business Functions by Employee Size

Mexico MB Current Outsourcing of Business Processes

Mexico MB Computing – Summary Charts

Mexico MB Total Spending on Computing Hardware, Software, and Service/Support

Mexico MB Computing – Hardware and Service/Support

Mexico MB Computer Ownership and Installed Base

Mexico MB Computer Ownership and Installed Base By Employee Size

Mexico MB Desktop and Portable PCs Owned per Employee; By Employee Size (PC to Employee Ratio)

Mexico MB Desktop and Portable PCs Owned per Employee; By Vertical Industry (PC to Employee Ratio)

Mexico MB Average Computers Purchased and Total Shipments

Mexico MB Trends in Ownership of Top Five Computer Brands

Mexico MB Last 12 Month Purchasing Trends of Top Five Computer Brands

Mexico MB Planned Computer Purchases

Mexico MB Planned Computer Purchase by Employee Size

Mexico MB Average Planned Computer Spending per MB

Mexico MB Current and Planned Overall Channel Usage for Computer Purchases

Mexico MB Computer Service and Support Spending by Employee Size

Mexico MB Interest in Comprehensive Outsourced IT Services

Mexico MB Handheld Devices

Mexico MB Leading Brand vs. White Box Computers

Mexico MB Computing – Software

Mexico MB Trend in Total Software Spending by Employee Size

Mexico MB Packaged and Custom Software Spending by Employee Size

Mexico MB Application Software Penetration

Mexico MB Operating System Used/Planned to be Used

Mexico MB Computing – Application Hosting and Processes

Mexico MB Current Use of Hosted Applications

Mexico MB Application Hosted / Planned to be Hosted

Mexico MB Distribution of Spending for Hosted Software

Mexico MB Amount Willing to Spend for Hosted Applications Package

Mexico MB Total and Average Planned Spending on Hosted Applications by Employee Size

Mexico MB Computing – Printers and Peripherals*

Mexico MB Trend in Total Spending on Printers by Employee Size

Mexico MB Trend in Total Spending on Peripherals* by Employee Size

Mexico MB Total Spending on Printer Supplies by Employee Size and Industry

Mexico MB Printer Ownership and Installed Base

Mexico MB Planned Printer Purchases During the Next 12 Months by Employee Size

Mexico MB Printer Brands Planned for Purchase

Mexico MB Peripheral* Ownership Among MBs

Mexico MB Networking – Summary Charts

Mexico MB Total Annual Networking Spending

Mexico MB Current and Planned Adoption of Networking Technologies

Mexico MB Networking – LAN-Related, Servers, Storage

Mexico MB LAN Penetration by Employee Size

Mexico MB Number of Nodes and Node Distribution

Mexico MB Server Installed Base

Mexico MB Server Shipments by Employee Size

Mexico MB Overall Server Brands Used

Mexico MB Channels Used for Purchasing LAN-Related Hardware and Software

Mexico MB Trends in Use of Network Operating Systems

Mexico MB Trends in Wireless LAN Penetration

Mexico MB Use of SAN/NAS Technology

Mexico MB SAN/NAS Brands Current and Planned

Mexico MB Current and Planned Use of VPNs

Mexico MB Current and Planned LAN Applications

Mexico MB LAN Upgrade Plans for the Next 12 Months

Mexico MB Networking Brands

Mexico MB Networking – WAN and Datacom-Related

Mexico MB Remote LAN Access

Mexico MB Lines Used to Access WAN

Mexico MB Backbone Transport

Mexico MB WAN Spending

Mexico MB Current and Planned WAN Applications

Mexico MB Datacom Vendors by Employee Size

Mexico MB Internet – Summary Charts

Mexico MB Overview of Internet-Related Spending

Mexico MB Overview of Current Adoption of Internet Technologies

Mexico MB Overview of Planned Adoption of Internet Technologies

Mexico MB Trends in the Adoption of Internet-Related Technologies

Mexico MB Internet – Internet Access and Use

Mexico MB Internet Adoption by Employee Size and Industry

Mexico MB Leading Internet Service Providers

Mexico MB Current Adoption of High-Speed Access Lines

Mexico MB Planned Adoption of High-Speed Access Lines

Mexico MB Current and Planned Front Office Applications Via the Internet

Mexico MB Current and Planned Back Office/Operational Applications Via the Internet

Mexico MB Current and Planned IT-Related Applications Via the Internet

Mexico MB Internet Purchasing Overview

Mexico MB Annual Internet Purchase Spending by Employee Size

Mexico MB Expected Change in Internet Purchasing During the Next 12 Months

Mexico MB Products Purchased/Planned to be Purchased Over the Internet

Mexico MB Financial Services Purchased/Planned to be Purchased Over the Internet

Mexico MB Business Services Purchased/Planned to be Purchased Over the Internet

Mexico MB Internet – W