2001 Japan Medium Business Market Overview

The following report is based on the findings of AMI-Partners’ 2001 Japan Medium Business Market Opportunity Assessment and provides snapshot results across all key areas of AMI’s IT field research. AMI-Partners’ defines medium businesses in the following way “MBs have 100-999 employees, are non-residential and non-government organizations, and represent 2.6% of the total Japan SMB universe.” Currently 46,300 entities comprise the Japan MB market and the number of Medium Businesses is growing at approximately 1.5% annually. Data were collected during the Q2, 2001 timeframe and is a nationally representative sample.

Key highlights include findings on the following technology areas:

• Demographics
• Telecommunications
• Computing
• Networking
• Internet/e-Business
• Wireless

Based on proprietary surveys of Small and Medium Businesses in the United States, Europe, Latin America, and the Asia/Pacific region, AMI-Partners' comprehensive data on Internet, IT, eBusiness, and Communications investment and usage is presented in a highly actionable, graphical format with go-to-market insights and analysis.

Japan MB Introduction

Japan MB IT/Telecom Spending Overview/Changes

Japan MB Firmographics Overview

Japan MB Attitudes and Strategic Directions Overview

Japan MB Computing Overview

Japan MB Networking Overview

Japan MB Internet Overview

Japan MB Methodologies and General

Japan MB Survey Methodology Overview

Japan MB Recruitment and Survey Process

Japan MB Market Definition

Japan MB Sampling Pool by Size of Business

Japan MB Sampling Pool by Type of Business

Japan MB Weighting Factors by Employee Size

Japan MB Margin of Error

Japan MB Demographics

Japan MB Number of Businesses by Employee Size

Japan MB Size of Company: Total Share of Enterprises vs. Total Number of Employees

Japan SMB Business Workforce by Employee Size

Japan MB Number of Businesses by Vertical Industry

Japan MB Mobile Workforce

Japan MB Telecommuting

Japan MB Headquarters Location

Japan MB Headquarters Location by Vertical Industry

Japan MB Company’s Physical Location

Japan MB Current and Planned Number of Branches

Japan MB Total Number of Sites/Locations

Japan MB Average Revenues

Japan MB Changes in Annual Revenues

Japan MB Revenue Generation - B2B vs. B2C

Japan MB Maintenance of Corporate Credit Cards

Japan MB Age of Businesses

Japan MB Average Number of FT Employees Planned for Hire

Japan MB Frequency of Products and Services Purchasing

Japan MB Branch Location

Japan MB Overview of MB Emphasis on Factors for Business Growth

Japan MB Summary Comparisons

Japan MB Key Technology Penetration

Japan MB Market Overview: Expanded Technology Penetration

Japan MB IT/Telecom Spending Areas

Japan MB IT/Telecom Spending Comparisons

Japan MB Year-to-Year Growth Patterns by IT/Telecom Spending Area

Japan MB Year-to-Year Growth Patterns in Technology Penetration

Japan MB Attitudes and Strategic Directions

Japan MB Overview of MB Business Attitudes

Japan MB Perceived Importance of Various Business Functions and Applications

Japan MB Overview of IT Purchase Preferences

Japan MB # of Full-Time IT Service & Support Employees

Japan MB Average Annual IT Budget

Japan MB IT Services Outsourcing

Japan MB Decision Making and Media Usage

Japan MB IT Decision Makers

Japan MB Telecom and Other Products & Services

Japan MB Total Annual Telecom Spending

Japan MB Total Annual Local Telecom Spending by Employee Size and Industry

Japan MB Total Annual Long Distance Spending by Employee Size and Industry

Japan MB Average Monthly Telecom Spending per MB

Japan MB Average Monthly Telecom Spending per MB by Employee Size

Japan MB Use of Conferencing Services

Japan MB Spending for Outsourcing of Business Functions by Employee Size

Japan MB Current Outsourcing of Business Processes

Japan MB Computing – Summary Charts

Japan MB Total Spending on Computing Hardware Software, and Service/Support

Japan MB Computing – Hardware and Service/Support

Japan MB Computer Ownership and Installed Base

Japan MB Computer Ownership and Installed Base By Employee Size

Japan MB Desktop and Portable PCs Owned per Employee; By Employee Size (PC to Employee Ratio)

Japan MB Desktop and Portable PCs Owned per Employee; By Vertical Industry (PC to Employee Ratio)

Japan MB Average Computers Purchased & Total Shipments

Japan MB Trends in Ownership of Top 5 Computer Brands

Japan MB Last 12 Month Purchasing Trends of Top Five Computer Brands

Japan MB Planned Computer Purchases

Japan MB Planned Computer Purchase by Employee Size

Japan MB Top 5 Computer Brands Planned for Purchase

Japan MB Average Planned Computer Spending per MB

Japan MB Current and Planned Overall Channel Usage for Computer Purchases

Japan MB Computers Purchased by Channel

Japan MB Computer Service and Support Spending by Employee Size

Japan MB Interest in Comprehensive Outsourced IT Services

Japan MB Handheld Devices

Japan MB Leading Brand vs. White Box Computers

Japan MB Computing – Software

Japan MB Trend in Total Software Spending by Emp Size

Japan MB Packaged and Custom Software Spending by Employee Size

Japan MB Application Software Penetration

Japan MB Operating System Used/Planned to be Used

Japan MB Year-Over-Year Change in Use of Operating Systems

Japan MB Computing – Application Hosting and Processes

Japan MB Current Use of Hosted Applications

Japan MB Computing – Printers and Peripherals*

Japan MB Trend in Total Spending on Printers by Employee Size

Japan MB Trend in Total Spending on Peripherals* by Employee Size

Japan MB Total Spending on Printer Supplies by Employee Size and Industry

Japan MB Printer Ownership and Installed Base

Japan MB Planned Printer Purchases During the Next 12 Months by Employee Size

Japan MB Printer Brands Currently Used

Japan MB Peripheral* Ownership Among MBs

Japan MB Networking – Summary Charts

Japan MB Total Annual Networking Spending

Japan MB Current and Planned Adoption of Networking Technologies

Japan MB Networking – LAN-Related, Servers, Storage

Japan MB LAN Penetration by Employee Size

Japan MB Number of Nodes and Node Distribution

Japan MB Server Installed Base

Japan MB Server Shipments by Employee Size

Japan MB Overall Server Brands Used

Japan MB Channels Used for Purchasing LAN-Related Hardware and Software

Japan MB Trends in Use of Network Operating Systems

Japan MB Trends in Wireless LAN Penetration

Japan MB Use of SAN/NAS Technology

Japan MB Current and Planned Use of VPNs

Japan MB Current and Planned LAN Applications

Japan MB LAN Upgrade Plans for the Next 12 Months

Japan MB Networking Brands

Japan MB Networking – WAN and Datacom-Related

Japan MB Remote LAN Access

Japan MB Lines Used to Access WAN

Japan MB Backbone Transport

Japan MB WAN Spending

Japan MB Current and Planned WAN Applications

Japan MB Datacom Vendors by Employee Size

Japan MB Internet – Summary Charts

Japan MB Overview of Internet-Related Spending

Japan MB Overview of Current Adoption of Internet Technologies

Japan MB Overview of Planned Adoption of Internet Technologies

Japan MB Trends in the Adoption of Internet-Related Technologies

Japan MB Internet – Internet Access and Use

Japan MB Internet Adoption by Employee Size and Industry

Japan MB Leading Internet Service Providers

Japan MB Monthly Subscription and Usage Spending by Employee Size and Industry

Japan MB Current Adoption of High-Speed Access Lines

Japan MB Planned Adoption of High-Speed Access Lines

Japan MB Current and Planned Front Office Applications Via the Internet

Japan MB Current and Planned Back Office/Operational Applications Via the Internet

Japan MB Current and Planned IT-Related Applications Via the Internet

Japan MB Internet Purchasing Overview

Japan MB Annual Internet Purchase Spending by Employee Size

Japan MB Expected Change in Internet Purchasing During the Next 12 Months

Japan MB Products Purchased/Planned to be Purchased Over the Internet

Japan MB Financial Services Purchased/Planned to be Purchased Over the Internet

Japan MB Business Services Purchased/Planned to be Purchased Over the Internet

Japan MB Internet – Web Sites

Japan MB Web Site Penetration by Employee Size and Industry

Japan MB Currently Implemented and Planned Web Site Features

Japan MB Web Site Hosting

Japan MB Average Spending on Web Site Development

Japan MB Web Site Hosting Spending