2001 Brazil Medium Business Market Overview

The following report is based on the findings of AMI-Partners’ 2001 Brazil Medium Business Market Opportunity Assessment and provides definitive results across all key areas of AMI’s IT field research. AMI-Partners’ defines medium businesses in the following way “MBs have 100-999 employees, are non-residential and non-government organizations, and represent 1.1% of the total Brazil enterprise universe.” Currently 16,500 entities comprise the Brazil MB market and the number of Medium Businesses is growing at approximately 2.9% annually. Data were collected during the Q2, 2001 timeframe and is a nationally representative sample.

Key highlights include findings on the following technology areas:

• Demographics
• Telecommunications
• Computing
• Networking
• Internet/e-Business
• Wireless

Based on proprietary surveys of Small and Medium Businesses in the United States, Europe, Asia/Pacific and Latin America, AMI-Partners' comprehensive data on Internet, IT, eBusiness, and Communications investment and usage is presented in a highly actionable, graphical format with go-to-market insights and analysis.

Brazil MB Introduction

Brazil MB IT/Telecom Spending Overview

Brazil MB Firmographics Overview

Brazil MB Attitudes and Strategic Directions Overview

Brazil MB Computing Overview

Brazil MB Networking Overview

Brazil MB Internet Overview

Brazil MB Methodologies and Sample

Brazil MB Survey Methodology Overview

Brazil MB Recruitment and Survey Process

Brazil MB Market Definition

Brazil MB Sampling Pool by Size of Business

Brazil MB Sampling Pool by Type of Business

Brazil MB Sampling Pool by Geography

Brazil MB Weighting Factors by Employee Size

Brazil MB Margin of Error

Brazil MB Demographics

Brazil MB Number of Businesses by Employee Size

Brazil MB Size of Company: Total Share of Enterprises vs. Total Number of Employees

Brazil SMB Business Workforce by Employee Size

Brazil MB Number of Businesses by Vertical Industry

Brazil MB Mobile Workforce

Brazil MB Telecommuting

Brazil MB Company’s Physical Location

Brazil MB Current and Planned Number of Branches

Brazil MB Total Number of Sites/Locations

Brazil MB Average Revenues

Brazil MB Changes in Annual Revenues

Brazil MB Revenue Generation - B2B vs. B2C

Brazil MB Maintenance of Corporate Credit Cards

Brazil MB Age of Businesses

Brazil MB Average Number of FT Employees Planned for Hire

Brazil MB Frequency of Products and Services Purchasing

Brazil MB Branch Location

Brazil MB Overview of MB Emphasis on Factors for Business Growth

Brazil MB Summary Comparisons

Brazil MB Key Technology Penetration

Brazil MB Market Overview: Expanded Technology Penetration

Brazil MB IT/Telecom Spending Areas

Brazil MB IT/Telecom Spending Comparisons

Brazil MB Attitudes and Strategic Directions

Brazil MB Overview of MB Business Attitudes

Brazil MB Perceived Importance of Various Business Functions and Applications

Brazil MB Overview of IT Purchase Preferences

Brazil MB Number of Full-Time IT Service and Support Employees

Brazil MB Average Annual IT Budget

Brazil MB IT Services Outsourcing

Brazil MB Decision Making and Media Usage

Brazil MB IT Decision Makers

Brazil MB Telecom and Other Products & Services

Brazil MB Total Annual Telecom Spending

Brazil MB Total Annual Local Telecom Spending by Employee Size and Industry

Brazil MB Total Annual Long Distance Spending by Employee Size and Industry

Brazil MB Average Monthly Telecom Spending per MB

Brazil MB Average Monthly Telecom Spending per MB by Employee Size

Brazil MB Use of Conferencing Services

Brazil MB Spending for Outsourcing of Business Functions by Employee Size

Brazil MB Current Outsourcing of Business Processes

Brazil MB Computing – Summary Charts

Brazil MB Total Spending on Computing Hardware, Software, and Service/Support

Brazil MB Computing – Hardware and Service/Support

Brazil MB Computer Ownership and Installed Base

Brazil MB Computer Ownership and Installed Base By Employee Size

Brazil MB Desktop and Portable PCs Owned per Employee; By Employee Size (PC to Employee Ratio)

Brazil MB Desktop and Portable PCs Owned per Employee; By Vertical Industry (PC to Employee Ratio)

Brazil MB Average Computers Purchased and Total Shipments

Brazil MB Trends in Ownership of Top Five Computer Brands

Brazil MB Last 12 Month Purchasing Trends of Top Five Computer Brands

Brazil MB Planned Computer Purchases

Brazil MB Planned Computer Purchase by Employee Size

Brazil MB Average Planned Computer Spending per MB

Brazil MB Current and Planned Overall Channel Usage for Computer Purchases

Brazil MB Computer Service and Support Spending by Employee Size

Brazil MB Interest in Comprehensive Outsourced IT Services

Brazil MB Handheld Devices

Brazil MB Leading Brand vs. White Box Computers

Brazil MB Computing – Software

Brazil MB Trend in Total Software Spending by Employee Size

Brazil MB Packaged and Custom Software Spending by Employee Size

Brazil MB Application Software Penetration

Brazil MB Operating System Used/Planned to be Used

Brazil MB Computing – Application Hosting and Processes

Brazil MB Current Use of Hosted Applications

Brazil MB Application Hosted / Planned to be Hosted

Brazil MB Distribution of Spending for Hosted Software

Brazil MB Amount Willing to Spend for Hosted Applications Package

Brazil MB Total and Average Planned Spending on Hosted Applications by Employee Size

Brazil MB Computing – Printers and Peripherals*

Brazil MB Trend in Total Spending on Printers by Employee Size

Brazil MB Trend in Total Spending on Peripherals* by Employee Size

Brazil MB Total Spending on Printer Supplies by Employee Size and Industry

Brazil MB Printer Ownership and Installed Base

Brazil MB Planned Printer Purchases During the Next 12 Months by Employee Size

Brazil MB Printer Brands Planned for Purchase

Brazil MB Peripheral* Ownership Among MBs

Brazil MB Networking – Summary Charts

Brazil MB Total Annual Networking Spending

Brazil MB Current and Planned Adoption of Networking Technologies

Brazil MB Networking – LAN-Related, Servers, Storage

Brazil MB LAN Penetration by Employee Size

Brazil MB Number of Nodes and Node Distribution

Brazil MB Server Installed Base

Brazil MB Server Shipments by Employee Size

Brazil MB Overall Server Brands Used

Brazil MB Channels Used for Purchasing LAN-Related Hardware and Software

Brazil MB Trends in Use of Network Operating Systems

Brazil MB Trends in Wireless LAN Penetration

Brazil MB Use of SAN/NAS Technology

Brazil MB SAN/NAS Brands Current and Planned

Brazil MB Current and Planned Use of VPNs

Brazil MB Current and Planned LAN Applications

Brazil MB LAN Upgrade Plans for the Next 12 Months

Brazil MB Networking Brands

Brazil MB Networking – WAN and Datacom-Related

Brazil MB Remote LAN Access

Brazil MB Lines Used to Access WAN

Brazil MB Backbone Transport

Brazil MB WAN Spending

Brazil MB Current and Planned WAN Applications

Brazil MB Datacom Vendors by Employee Size

Brazil MB Internet – Summary Charts

Brazil MB Overview of Total Internet-Related Spending

Brazil MB Overview of Current Adoption of Internet Technologies

Brazil MB Overview of Planned Adoption of Internet Technologies

Brazil MB Trends in the Adoption of Internet-Related Technologies

Brazil MB Internet – Internet Access and Use

Brazil MB Internet Adoption by Employee Size and Industry

Brazil MB Leading Internet Service Providers

Brazil MB Monthly Subscription and Usage Spending by Employee Size and Industry

Brazil MB Current Adoption of High-Speed Access Lines

Brazil MB Planned Adoption of High-Speed Access Lines

Brazil MB Current and Planned Front Office Applications Via the Internet

Brazil MB Current and Planned Back Office/Operational Applications Via the Internet

Brazil MB Current and Planned IT-Related Applications Via the Internet

Brazil MB Internet Purchasing Overview

Brazil MB Annual Internet Purchase Spending by Employee Size

Brazil MB Expected Change in Internet Purchasing During the Next 12 Months

Brazil MB Products Purchased/Planned to be Purchased Over the Internet

Brazil MB Financial Services Purchased/Planned to be Purchased Over the Internet

Brazil MB Business Services Purchased/Planned to be Purchased Over the Internet

Brazil MB Internet – Web Sites

Brazil MB Web Site Penetration by Employee Size and Industry

Brazil MB Currently Implemented and Planned