2001 France Small Business PC Hardware, Software and Channels

The following report is based on the findings of AMI-Partners’ 2001 France Small Business Market Opportunity Assessment and provides results across all key Computing-related areas of AMI’s IT field research. AMI-Partners’ defines small businesses in the following way “SBs have 1-99 employees, are non-residential and non-government organizations, and represent 98% of the total France SMB universe.” Currently 2.045 million entities comprise the France SB market and the number of Small Businesses is growing at approximately 1% annually. Data were collected during the Q2, 2001 timeframe and is a nationally representative sample.

Key highlights include findings on the following Computing-related technology and service areas:

• Hardware Penetration
• Software Usage
• Printers and Peripherals
• Hosted Applications
• Spending

Based on proprietary surveys of Small and Medium Businesses in the United States, Europe, Latin America, and the Asia/Pacific region, AMI-Partners' comprehensive data on Internet, IT, eBusiness, and Communications investment and usage is presented in a highly actionable, graphical format with go-to-market insights and analysis.

France SB Introduction

France SB Computing Spending Overview and Changes

France SB Hardware Overview

France SB Printers and Peripherals Overview

France SB Software Overview

France SB Firmographics Overview

France SB Methodologies and General

France SB Survey Methodology Overview

France SB Recruitment and Survey Process

France SB Market Definition

France SB Sampling Pool by Size of Business

France SB Sampling Pool by Type of Business

France SB Weighting Factors by Employee Size

France SB Margin of Error

France SB Demographics

France SB Number of Businesses by Employee Size

France SB France Size of Company: Total Share of Enterprises vs. Total Number of Employees

France SB Number of PC Owning SB by Employee Size & Vertical

France SB Business Workforce by Employee Size

France SB Number of Businesses by Vertical Industry Among PC SBs

France SB Mobile Workforce

France SB Telecommuting

France SB Headquarters Location

France SB Headquarters Location by Vertical Industry

France SB Company’s Physical Location

France SB Current and Planned Number of Branches

France SB Total Number of Sites/Locations

France SB Average Revenues

France SB Changes in Annual Revenues

France SB Revenue Generation - B2B vs. B2C

France SB Maintenance of Corporate Credit Cards

France SB Age of Businesses

France SB Average Number of FT Employees Planned for Hire

France SB Revenue Generation by Territory

France SB Plans for Meeting Revenue Goals

France SB Summary Comparisons

France SB Key Technology Penetration

France SB Market Overview: Expanded Technology Penetration

France SB IT/Telecom Spending Areas

France SB IT/Telecom Spending Comparisons

France SB Year-to-Year Growth Patterns by IT/Telecom Spending Area

France SB Year-to-Year Growth Patterns in Technology Penetration

France SB Attitudes and Strategic Directions

France SB Overview of SB Business Attitudes

France SB Perceived Importance of Various Business Functions and Applications

France SB Overview of IT Purchase Preferences

France SB Decision Making and Media Usage

France SB Decision Making Process for IT-Related Purchases

France SB Information Source Used for IT-Related Products & Services

France SB Impact of Different Information Sources on General Awareness of PC/IT-Related Products by Employee Size

France SB Information Sources Used for Price/Feature Comparison for IT-Related Products & Services by Employee Size

France SB Computing – Summary Charts

France SB Total Spending on Computing Hardware & Software by Employee Size

France SB Total Spending on Computing Hardware & Software by Industry

France SB Total Spending on Computing Hardware & Software

France SB Average Spending on Computing Hardware & Software

France SB Computing – PC Hardware and Service/Support

France SB Average Spending per PC by Employee Size

France SB Average Spending per PC by Industry

France SB Overall PC Penetration by Employee Size and Industry

France SB Desktop and Portable PC Ownership and Installed Base

France SB Desktop and Portable Ownership by Employee Size

France SB Desktop and Portable PC Ownership and Installed Base by Employee Size

France SB Desktop and Portable Ownership by Industry

France SB Desktop and Portable PCs Owned per Employee; By Employee Size (PC to Employee Ratio)

France SB Desktop and Portable PCs Owned per Employee; By Vertical Industry (PC to Employee Ratio)

France SB Microprocessors

France SBs Acquiring PCs During the Last 12 Months by Employee Size

France SBs Acquiring PCs During the Last 12 Months by Vertical Industry

France Average PCs Purchased and Total Shipments

France Desktop and Portable PCs Shipments by Employee Size

France Desktop and Portable PCs Shipments by Industry

France SB Trends in Ownership of Top Five Desktop & Portable Brands

France SB Last 12 Month Purchasing Trends of Top Five Desktop & Portable Brands

Trends in Ownership of Top Five Desktop Brands by Employee Size

France SB Trends in Ownership of Top Five Portable Brands by Employee Size

France SB Importance of Features When Purchasing PCs by Employee Size

France SB Importance of Features When Purchasing PCs by Industry

France SB Planned PC Purchase by Employee Size

France SB Planned PC Purchases by Industry

France SB Top Five PC Brands Planned for Purchase

France SB Top Five PC Brands Planned for Purchase by Employee Size and Vertical Industry

France SB Average Planned Spending per PC by Employee Size and Vertical Industry

France SB Average Planned PC Spending per SB

France SB PCs Purchased by Channel

France SB Current and Planned Overall Channel Usage for PC Purchases

France SB Current Channel Usage for PC Purchases by Employee Size

France SB Current Channel Usage for PC Purchases by Industry

France SB Desktop Spending by Channel

France SB Portable Spending by Channel

France SB Planned Channel Usage for PC Purchases by Employee Size

France SB Planned Channel Usage for PC Purchases by Industry

France SB PC Service and Support Spending by Employee Size

France SB Average PC Service and Support Spending by Employee Size

France SB Annual PC Service and Support Spending per PC Owned by Employee Size

France SB PC Service and Support Spending by Industry

France SB Annual PC Service and Support Spending per PC Owned by Industry

France SB Interest in Comprehensive Per Seat Pricing-Based Outsourced IT Services

France SB Interest in Comprehensive Outsourced IT Services** by Employee Size and Vertical Industry

France SB Computing – Software

France SB Trend in Total Software Spending by Employee Size

France SB Trend in Average Software Spending per SB by Employee Size

France SB Total and Average Software Spending by Industry

France SB Packaged and Custom Software Spending by Employee Size

France SB Packaged and Custom Software Spending by Employee Size

France SB Packaged and Custom Software Spending by Industry

France SB Annual Packaged Software Spending by Employee Size and Industry

France SB Averaged Packaged Software Spending per SB by Employee Size and Industry

France SB Application Software Penetration

France SB Trends of Application Software Penetration

France SB Application Software Usage by Employee Size

France SB Current Application Software Usage by Industry

France SB Planned Application Software Usage by Industry

France SB Operating System Used/Planned to be Used

France SB Year-Over-Year Change in Use of Operating Systems

France SB Operating Systems Used/Planned to be Used by Employee Size

France SB Operating Systems Used/Planned to be Used by Industry

France SB Channel Used for Purchasing Software

France SB Channels Used for Purchasing Software by Employee Size

France SB Channels Used for Purchasing Software by Industry

France SB Channels Used for Purchasing Software by Location

France SB Distribution of Spending for Custom Software

France SB Annual Custom Software Spending by Employee Size and by Industry

France SB Average Custom Software Spending per SB by Employee Size and Industry

France SB Use of Custom Software by Employee Size and Industry

France SB Degree of Software Customization by Employee Size and Industry

France SB Computing – Application Hosting and Processes

France SB Current Use of Hosted Applications

France SB Application Hosted / Planned to be Hosted

France Application Hosted / Planned to be Hosted by Employee Size

France