2001 Mexico Small Business Internet, e-Business, Telecom and IP Services

The following report is based on the findings of AMI-Partners’ 2001 Mexico Small Business Market Opportunity Assessment and provides definitive results across all key Internet-related areas of AMI’s IT field research. AMI-Partners’ defines small businesses in the following way “SBs have 1-99 employees, are non-residential organizations and represent 99% of the total Mexico SMB universe.” Currently 0.5 million entities make up the Mexico SB market. Data were collected during the Q2, 2001 timeframe and is a nationally representative sample.

Key highlights include findings on the following Internet-related technologies and services:

• Internet Access
• Web Sites
• e-Commerce
• e-Purchasing
• Intranets
• Telecommunications

Based on proprietary surveys of Small and Medium Businesses in the United States, Europe, Asia/Pacific and Latin America, AMI-Partners' comprehensive data on Internet, IT, eBusiness, and Communications investment and usage is presented in a highly actionable, graphical format with go-to-market insights and analysis.

Mexico SB Introduction

Mexico SB Internet Overview – Access & Applications

Mexico SB Internet Overview – Web Sites

Mexico SB Internet Overview – e-Commerce (Selling)

Mexico SB Internet Overview – e-Commerce (Buying)

Mexico SB Internet Overview – Intranets

Mexico SB Firmographics Overview

Mexico SB Methodologies and General

Mexico SB Survey Methodology Overview

Mexico SB Recruitment and Survey Process

Mexico SB Market Definition

Mexico SB Sampling Pool by Size of Business

Mexico SB Sampling Pool by Type of Business

Mexico SB Weighting Factors by Employee Size

Mexico SB Margin of Error

Mexico SB Demographics

Mexico SB Size of Company: Total Share of Enterprises vs. Total Number of Employees

Mexico SB Number of PC Owning SB by Employee Size & Vertical

Mexico SB Number of Businesses by Employee Size

Mexico SB Business Workforce by Employee Size

Mexico SB Number of Businesses by Vertical Industry Among PC SBs

Mexico SB Mobile Workforce

Mexico SB Telecommuting

Mexico SB Current and Planned Number of Branches

Mexico SB Average Revenues

Mexico SB Changes in Average Revenues

Mexico SB Revenue Generation - B2B vs. B2C

Mexico SB Maintenance of Corporate Credit Cards

Mexico SB Age of Businesses

Mexico SB Plans for Meeting Revenue Goals

Mexico SB Average Number of FT Employees Planned for Hire

Mexico SB Revenue Generation by Territory

Mexico SB Summary Comparisons

Mexico SB Key Technology Penetration

Mexico SB Market Overview: Expanded Technology Penetration

Mexico SB IT/Telecom Spending Areas

Mexico SB IT/Telecom Spending Comparisons

Mexico SB Attitudes and Strategic Directions

Mexico SB Overview of SB Business Attitudes

Mexico SB Perceived Importance of Various Business Functions and Applications

Mexico SB Overview of IT Purchase Preferences

Mexico SB Decision Making and Media Usage

Mexico SB Decision Making Process for IT-Related Purchases

Mexico SB Information Source Used for IT-Related Products & Services

Mexico SB Impact of Different Information Sources on General Awareness of PC/IT-Related Products by Employee Size

Mexico SB Information Sources Used for Price/Feature Comparison for IT-Related Products & Services by Employee Size

Mexico SB Telecom and Other Products & Services

Mexico SB Total Annual Telecom Spending

Mexico SB Total Annual Local Telecom Spending by Employee Size and Industry

Mexico SB Total Annual Long Distance Spending by Employee Size and Industry

Mexico SB Average Monthly Telecom Spending per SB by Employee Size

Mexico SB Penetration of Telecom Products

Mexico SB Planned Adoption of Telecom Products

Mexico SB Number of Current and Planned Telephone Lines by Employee Size

Mexico SB Phone Lines per Employee by Employee Size and Industry

Mexico SB Cellular Phone Penetration and Spending

Mexico SB Pager Penetration and Spending

Mexico SB Toll-Free Number Penetration by Employee Size and Industry

Mexico SB PBX/Centrex Penetration by Employee Size and Industry

Mexico SB Internet-Enabled Phone Penetration by Employee Size and Industry

Mexico SB Current and Planned Adoption of Business Products and Services

Mexico SB Total Annual Marketing and Advertising Spending

Mexico SB Current Adoption of Marketing and Advertising Practices

Mexico SB Total Annual Information and Delivery Spending

Mexico SB Current Adoption of Information and Delivery Services

Mexico SB Total Spending on Other Business Functions

Mexico SB Current Use of Other Business Functions

Mexico SB Spending for Outsourcing of Business Functions by Employee Size

Mexico SB Current Outsourcing of Business Processes

Mexico SB Internet – Summary Charts

Mexico SB Overview of Internet-Related Spending

Mexico SB Overview of Average Internet-Related Spending

Mexico SB Total Internet-Related Spending by Employee Size

Mexico SB Total Internet-Related Spending by Industry

Mexico SB Average Internet-Related Spending per SB by Employee Size

Mexico SB Average Internet-Related Spending per SB by Industry

Mexico SB Overview of Current Adoption of Internet Technologies

Mexico SB Overview of Planned Adoption of Internet Technologies

Mexico SB Trends in the Adoption of Internet-Related Technologies

Mexico SB Internet – Internet Access and Use

Mexico SB Internet Adoption by Employee Size and Industry

Mexico SB Average Number of Internet Users by Employee Size and Industry

Mexico SB Ratio of Internet Users to Total Employees by Employee Size and Industry

Mexico SB Mexico SB Leading Internet Service Providers

Mexico SB Monthly Subscription and Usage Spending by Employee Size and Industry

Mexico SB Current Adoption of High-Speed Access Lines

Mexico SB Planned Adoption of High-Speed Access Lines

Mexico SB High-Speed Internet Adoption by Employee Size and Industry

Mexico SB High-Speed Internet Access Spending by Employee Size and Industry

Mexico SB Current and Planned Front Office Applications Via the Internet

Mexico SB Current and Planned Back Office/Operational Applications Via the Internet

Mexico SB Current and Planned IT-Related Applications Via the Internet

Mexico SB Internet Purchasing Overview

Mexico SB Annual Internet Purchase Spending by Employee Size

Mexico SB Annual Internet Purchase Spending by Industry

Mexico SB Annual Internet Purchases as Percentage of Revenues

Mexico SB Expected Change in Internet Purchasing During the Next 12 Months

Mexico SB Products Purchased/Planned to be Purchased Over the Internet

Mexico SB Financial Services Purchased/Planned to be Purchased Over the Internet

Mexico SB Business Services Purchased/Planned to be Purchased Over the Internet

Mexico SB Internet – Web Sites

Mexico SB Web Site Penetration by Employee Size and Industry

Mexico SB Impact of Web Site on Business

Mexico SB Web Site Hosting

Mexico SB Average Spending on Web Site Development

Mexico SB Web Site Re-launch Strategies by Employee Size and Industry

Mexico SB Internet – e-Commerce

Mexico SB Penetration of e-Commerce Sites by Employee Size and Industry

Mexico SB Use of Secure Card Authorization for e-Commerce

Mexico SB e-Commerce Revenues by Employee Size

Mexico SB e-Commerce Revenues by Industry

Mexico SB Expected Change in e-Commerce Sales Revenues

Mexico SB B2B Vs. B2C e-Commerce

Mexico SB e-Commerce Revenues as % of Total Revenues

Mexico SB Spending on e-Purchasing Compared with Revenues from e-Selling

Mexico SB Internet – Intranets

Mexico SB Intranet Penetration

Mexico SB Annual Intranet Deployment and Maintenance Spending by Employee Size and Industry