2001 Brazil Medium Business Internet, e-Business, Telecom and IP Services

The following report is based on the findings of AMI-Partners’ 2001 Brazil Medium Business Market Opportunity Assessment and provides definitive results across all key Internet-related areas of AMI’s IT field research. AMI-Partners’ defines medium businesses in the following way “MBs have 100-999 employees, are non-residential and non-government organizations, and represent 1.1% of the total Brazil enterprise universe.” Currently 16,500 entities comprise the Brazil MB market and the number of Medium Businesses is growing at approximately 2.9% annually. Data were collected during the Q2, 2001 timeframe and is a nationally representative sample.

Key highlights include findings on the following Internet-related technologies and services:

• Internet Access
• High-Speed Access
• Web Sites
• E-Commerce
• Intranets
• Telecommunications

Based on proprietary surveys of Small and Medium Businesses in the United States, Europe, Asia/Pacific and Latin America, AMI-Partners' comprehensive data on Internet, IT, eBusiness, and Communications investment and usage is presented in a highly actionable, graphical format with go-to-market insights and analysis.

Brazil MB Introduction

Brazil MB Internet Overview – Access and Applications

Brazil MB Internet Overview – Web Sites

Brazil MB Internet Overview – e-Commerce (Buying)

Brazil MB Internet Overview – e-Commerce (Selling)

Brazil MB Firmographics Overview

Brazil MB Methodologies and Sample

Brazil MB Survey Methodology Overview

Brazil MB Recruitment and Survey Process

Brazil MB Market Definition

Brazil MB Sampling Pool by Size of Business

Brazil MB Sampling Pool by Type of Business

Brazil MB Sampling Pool by Geography

Brazil MB Weighting Factors by Employee Size

Brazil MB Margin of Error

Brazil MB Demographics

Brazil MB Number of Businesses by Employee Size

Brazil MB Size of Company: Total Share of Enterprises vs. Total Number of Employees

Brazil MB Business Workforce by Employee Size

Brazil MB Number of Businesses by Vertical Industry

Brazil MB Mobile Workforce

Brazil MB Telecommuting

Brazil MB Company’s Physical Location

Brazil MB Current and Planned Number of Branches

Brazil MB Total Number of Sites/Locations

Brazil MB Average Revenues

Brazil MB Changes in Annual Revenues

Brazil MB Revenue Generation - B2B vs. B2C

Brazil MB Maintenance of Corporate Credit Cards

Brazil MB Age of Businesses

Brazil MB Average Number of FT Employees Planned for Hire

Brazil MB Frequency of Products and Services Purchasing

Brazil MB Branch Location

Brazil MB Overview of MB Emphasis on Factors for Business Growth

Brazil MB Summary Comparisons

Brazil MB Technology Key Technology Penetration

Brazil MB Market Overview: Expanded Technology Penetration

Brazil MB IT/Telecom Spending Areas

Brazil MB IT/Telecom Spending Comparisons

Brazil MB Attitudes and Strategic Directions

Brazil MB Overview of MB Business Attitudes

Brazil MB Perceived Importance of Various Business Functions and Applications

Brazil MB Overview of IT Purchase Preferences

Brazil MB Number of Full-Time IT Service and Support Employees

Brazil MB Average Annual IT Budget

Brazil MB IT Services Outsourcing

Brazil MB Decision Making and Media Usage

Brazil MB IT Decision Makers

Brazil MB Telecom and Other Products & Services

Brazil MB Total Annual Telecom Spending

Brazil MB Average Annual Telecom Spending

Brazil MB Total Annual Local Telecom Spending by Employee Size and Industry

Brazil MB Total Annual Long Distance Spending by Employee Size and Industry

Brazil MB Average Monthly Telecom Spending per MB

Brazil MB Average Monthly Telecom Spending per MB by Employee Size

Brazil MB Use of Conferencing Services

Brazil MB Spending for Outsourcing of Business Functions by Employee Size

Brazil MB Current Outsourcing of Business Processes

Brazil MB Internet – Summary Charts

Brazil MB Overview of Total Internet-Related Spending

Brazil MB Overview of Average Internet-Related Spending

Brazil MB Total Internet-Related Spending by Employee Size

Brazil MB Total Internet-Related Spending by Industry

Brazil MB Average Internet-Related Spending per MB by Employee Size

Brazil MB Average Internet-Related Spending per MB by Industry

Brazil MB Overview of Current Adoption of Internet Technologies

Brazil MB Overview of Planned Adoption of Internet Technologies

Brazil MB Trends in the Adoption of Internet-Related Technologies

Brazil MB Internet – Internet Access and Use

Brazil MB Internet Adoption by Employee Size and Industry

Brazil MB Average Number of Internet Users by Employee Size and Industry

Brazil MB Ratio of Internet Users to Total Employees by Employee Size and Industry

Brazil MB Leading Internet Service Providers

Brazil MB Monthly Subscription and Usage Spending by Employee Size and Industry

Brazil MB Current Adoption of High-Speed Access Lines

Brazil MB Planned Adoption of High-Speed Access Lines

Brazil MB High-Speed Internet Adoption by Employee Size and Industry

Brazil MB Current and Planned Front Office Applications Via the Internet

Brazil MB Current and Planned Back Office/Operational Applications Via the Internet

Brazil MB Current and Planned IT-Related Applications Via the Internet

Brazil MB Internet Purchasing Overview

Brazil MB Annual Internet Purchase Spending by Employee Size

Brazil MB Annual Internet Purchase Spending by Industry

Brazil MB Expected Change in Internet Purchasing During the Next 12 Months

Brazil MB Products Purchased/Planned to be Purchased Over the Internet

Brazil MB Financial Services Purchased/Planned to be Purchased Over the Internet

Brazil MB Business Services Purchased/Planned to be Purchased Over the Internet

Brazil MB Participation as a Buyer in Internet-Based Electronic Marketplaces or Exchanges

Brazil MB Participation as a Seller in Internet-Based Electronic Marketplaces or Exchanges

Brazil MB Number of DSL Lines Being Used for Internet Access, RAS, or WAN Connectivity

Brazil MB Internet – Web Sites

Brazil MB Web Site Penetration by Employee Size and Industry

Brazil MB Currently Implemented and Planned Web Site Features

Brazil MB Impact of Web Site on Business

Brazil MB Web Site Hosting

Brazil MB Overview of Web Hosting Services

Brazil MB Average Spending on Web Site Development

Brazil MB Web Site Hosting Spending

Brazil MB Web Site Management Spending

Brazil MB Internet – e-Commerce

Brazil MB Penetration of e-Commerce Sites by Employee Size and Industry

Brazil MB Use of Secure Card Authorization for e-Commerce

Brazil MB e-Commerce Revenues by Employee Size

Brazil MB e-Commerce Revenues by Industry

Brazil MB Expected Change in e-Commerce Sales Revenues

Brazil MB B2B Vs. B2C e-Commerce

Brazil MB e-Commerce Revenues as % of Total Revenues

Brazil MB Spending on e-Purchasing Compared with Revenues from e-Selling

Brazil MB Internet – Intranets

Brazil MB Intranet Penetration

Brazil MB Intranet Applications

Brazil MB Annual Intranet Deployment and Maintenance Spending by Employee Size and Industry

Brazil MB Changes in Intranet Spending