2001 Brazil Small Business Computing Environment and Enablers

The following report is based on the findings of AMI-Partners’ 2001 Brazil Small Business Market Opportunity Assessment and provides definitive results across all key Computing-related areas of AMI’s IT field research. AMI-Partners’ defines small businesses in the following way “SBs have 1-99 employees, are non-residential organizations and represent 99% of the total Brazil SMB universe.” Currently 1.5 million entities make up the Brazil SB market. Data were collected during the Q2, 2001 timeframe and is a nationally representative sample.

Key highlights include findings on the following Computing-related technologies and services:

• Computing Hardware
• Computing Software
• Printers
• Peripherals
• Hosted Applications
• Service and Support

Based on proprietary surveys of Small and Medium Businesses in the United States, Europe, Asia/Pacific and Latin America, AMI-Partners' comprehensive data on Internet, IT, eBusiness, and Communications investment and usage is presented in a highly actionable, graphical format with go-to-market insights and analysis.

Brazil SB Introduction

Brazil SB Computing Overview – Hardware

Brazil SB Computing Overview – Printers

Brazil SB Computing Overview – Peripherals

Brazil SB Computing Overview – Software

Brazil SB Firmographics Overview

Brazil SB Methodologies and General

Brazil SB Survey Methodology Overview

Brazil SB Recruitment and Survey Process

Brazil SB Market Definition

Brazil SB Sampling Pool by Size of Business

Brazil SB Sampling Pool by Type of Business

Brazil SB Weighting Factors by Employee Size

Brazil SB Margin of Error

Brazil SB Demographics

Brazil SB Brazil Size of Company: Total Share of Enterprises vs. Total Number of Employees

Brazil SB Number of PC Owning SB by Employee Size & Vertical

Brazil SB Number of Businesses by Employee Size

Brazil SB Business Workforce by Employee Size

Brazil SB Number of Businesses by Vertical Industry Among PC SBs

Brazil SB Mobile Workforce

Brazil SB Telecommuting

Brazil SB Current and Planned Number of Branches

Brazil SB Total Number of Sites/Locations

Brazil SB Average Revenues

Brazil SB Changes in Annual Revenues

Brazil SB Changes in Average Revenues (Cont. 1)

Brazil SB Changes in Average Revenues (Cont. 2)

Brazil SB Revenue Generation - B2B vs. B2C

Brazil SB Maintenance of Corporate Credit Cards

Brazil SB Age of Businesses

Brazil SB Average Number of FT Employees Planned for Hire

Brazil SB Revenue Generation by Territory

Brazil SB Plans for Meeting Revenue Goals

Brazil SB Summary Comparisons

Brazil SB Technology Penetration

Brazil SB Market Overview: Expanded Technology Penetration

Brazil SB IT/Telecom Spending Areas

Brazil SB IT/Telecom Spending Comparisons

Brazil SB Attitudes and Strategic Directions

Brazil SB Overview of SB Business Attitudes

Brazil SB Perceived Importance of Various Business Functions and Applications

Brazil SB Perceived Importance of Various Business Functions and Applications (Cont.)

Brazil SB Overview of IT Purchase Preferences

Brazil SB Decision Making and Media Usage

Brazil SB Decision Making Process for IT-Related Purchases

Brazil SB Information Source Used for IT-Related Products & Services

Brazil SB Impact of Different Information Sources on General Awareness of PC/IT-Related Products by Employee Size

Brazil SB Information Sources Used for Price/Feature Comparison for IT-Related Products & Services by Employee Size

Brazil SB Computing – Summary Charts

Brazil SB Total PC-Related Spending by Employee Size

Brazil SB Total PC-Related Spending by Industry

Brazil SB Average PC-Related Spending

Brazil SB Total Spending on Computing Hardware & Software

Brazil SB Computing – Hardware and Service/Support

Brazil SB Average Spending per PC by Employee Size

Brazil SB Average Spending per PC by Industry

Brazil SB Overall PC Penetration by Employee Size and Industry

Brazil SB Desktop and Portable PC Ownership and Installed Base

Brazil SB Desktop and Portable PC Ownership and Installed Base

Brazil SB Desktop and Portable Ownership by Employee Size

Brazil SB Desktop and Portable Ownership by Industry

Brazil SB Desktop and Portable PCs Owned per Employee; By Vertical Industry (PC to Employee Ratio)

Brazil SB Desktop and Portable PCs Owned per Employee; By Employee Size (PC to Employee Ratio)

Brazil SB Microprocessors

Brazil SBs Acquiring PCs During the Last 12 Months by Employee Size

Brazil SBs Acquiring PCs During the Last 12 Months by Vertical Industry

Brazil SB Average PCs Purchased and Total Shipments

Brazil SB Desktop and Portable PCs Shipments by Employee Size

Brazil SB Desktop and Portable PCs Shipments by Industry

Brazil SB Trends in Ownership of Top Five Desktop & Portable Brands

Brazil SB Last 12 Month Purchasing Trends of Top Five Desktop & Portable Brands

Brazil SB Trends in Ownership of Top Five Desktop Brands by Employee Size

Brazil SB Trends in Ownership of Top Five Portable Brands by Employee Size

Brazil SB Importance of Features When Purchasing PCs by Employee Size

Brazil SB Importance of Features When Purchasing PCs by Industry

Brazil SB Planned PC Purchases

Brazil SB Planned PC Purchase by Employee Size

Brazil SB Planned PC Purchases by Industry

Brazil SB Top Five PC Brands Planned for Purchase

Brazil SB Top Five PC Brands Planned for Purchase by Employee Size and Vertical Industry

Brazil SB Average Planned Spending per PC by Employee Size and Vertical Industry

Brazil SB Average Planned PC Spending per SB

Brazil SB Current and Planned Overall Channel Usage for PC Purchases

Brazil SB Current Channel Usage for PC Purchases by Employee Size

Brazil SB Current Channel Usage for PC Purchases by Industry

Brazil SB Planned Channel Usage for PC Purchases by Employee Size

Brazil SB Planned Channel Usage for PC Purchases by Industry

Brazil SB Average PC Service and Support Spending by Employee Size

Brazil SB PC Service and Support Spending by Employee Size

Brazil SB Annual PC Service and Support Spending per PC Owned by Employee Size

Brazil SB PC Service and Support Spending by Industry

Brazil SB Annual PC Service and Support Spending per PC Owned by Industry

Brazil SB Interest in Comprehensive Per Seat Pricing-Based Outsourced IT Services

Brazil SB Interest in Comprehensive Outsourced IT Services** by Employee Size and Vertical Industry

Brazil SB Computing – PC Software

Brazil SB Trend in Total Software Spending by Employee Size

Brazil SB Total and Average Software Spending by Industry

Brazil SB Trend in Average Software Spending per SB by Employee Size

Brazil SB Packaged and Custom Software Spending by Industry

Brazil SB Packaged and Custom Software Proportions by Employee Size

Brazil SB Annual Packaged Software Spending by Employee Size and Industry

Brazil SB Averaged Packaged Software Spending per SB by Employee Size and Industry

Brazil SB Application Software Penetration

Brazil SB Trends of Application Software Penetration

Brazil SB Application Software Usage by Employee Size

Brazil SB Current Application Software Usage by Industry

Brazil SB Planned Application Software Usage by Industry

Brazil SB Application Software Planned to be Used

Brazil SB Operating System Used/Planned to be Used

Brazil SB Operating Systems Used/Planned to be Used by Employee Size

Brazil SB Operating Systems Used/Planned to be Used by Industry

Brazil SB Channel Used for Purchasing Software

Brazil SB Channels Used for Purchasing Software by Employee Size

Brazil SB Channels Used for Purchasing Software by Industry

Brazil SB Distribution of Spending for Custom Software

Brazil SB Annual Custom Software Spending by Employee Size and by Industry

Brazil SB Average Custom Software Spending per SB by Employee Size and Industry

Brazil SB Use of Custom Software by Employee Size and Industry

Brazil SB Degree of Software Customization by Employee Size and Industry

Brazil SB Computing – Application Hosting and Processes

Brazil SB Interest in Renting Software

Brazil SB Interest in Renting Software by Employee Size and Industry

Brazil SB Computing – Printers and Peripherals

Brazil SB Total Printer Spending by Employee Size

Brazil SB Average Printer Spending per SB by Employee Size

Brazil SB Total Peripherals Spending by Employee Size

Brazil SB Average Peripherals Spending per SB by Employee Size

Brazil