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2002 Japan Medium Business Computing Environment & Enablers: Hardware, Software and Services

Product Type: Market Research Report
Published by: AMI-Partners, Inc.
Published: August 2002
Product Code: R149-218
Description
The following report is based on the findings of AMI-Partners’ 2002 Japan Medium Business Market Opportunity Assessment and provides snapshot results across all key Computing-related areas of AMI’s IT field research. AMI-Partners’ defines medium businesses in the following way “MBs have 100-999 employees, are non-residential and non-government organizations, and represent 2.6% of the total Japan SMB universe.” Currently 46,300 entities comprise the Japan MB market and the number of Medium Businesses is growing at approximately 1.0% annually. Data were collected during the Q2, 2002 timeframe and is a nationally representative sample.

Key highlights include findings on the following Computing-related technologies and services:

  • Hardware
  • Software
  • Printers
  • Peripherals
  • Hosted Applications
  • Channels

Based on proprietary surveys of Small and Medium Businesses in the United States, Europe, Latin America, and the Asia/Pacific region, AMI-Partners' comprehensive data on Internet, IT, eBusiness, and Communications investment and usage is presented in a highly actionable, graphical format with go-to-market insights and analysis.

Table of Contents
Japan MB Computing-Related Spending Overview
Japan MB Computing Overview – PC Hardware
Japan MB Computing Overview – Channels
Japan MB Computing Overview – Service & Support
Japan MB Computing Overview – Printers
Japan MB Computing Overview – Peripherals
Japan MB Computing Overview – Software
Japan MB Methodologies and General
Japan MB Survey Methodology Overview
Japan MB Recruitment and Survey Process
Japan MB Market Definition
Japan MB Sampling Pool by Size of Business
Japan MB Sampling Pool by Type of Business
Japan MB Weighting Factors by Employee Size
Japan MB Margin of Error
Japan MB Demographics
Japan MB Number of Businesses by Employee Size
Japan MB Size of Company: Total Share of Enterprises vs. Total Number of Employees
Japan SMB Business Workforce by Employee Size
Japan MB Number of Businesses by Vertical Industry
Japan MB Mobile Workforce
Japan MB Telecommuting
Japan MB Headquarters Location by Employee Size
Japan MB Headquarters Location by Vertical Industry
Japan MB Current and Planned Number of Branches
Japan MB Total Number of Branch Sites/Locations
Japan MB Average Revenues
Japan MB Changes in Annual Revenues
Japan MB Revenue Generation
Japan MB Suppliers and Vendors
Japan MB Average Assets
Japan MB Customer Transactions
Japan MB Use of Electronic Billing/Invoicing
Japan MB Vendor/Supplier Transactions
Japan MB Maintenance of Corporate Credit Cards
Japan MB Annual Sales and Purchases Processed Via Credit Card
Japan MB Financial Products Usage – Current & Planned
Japan MB Courier/Messenger Services
Japan MB Advertising and Promotion Media Usage
Japan MB Average Number of FT Employees Planned for Hire
Japan MB Summary Comparisons
Japan MB Key Technology Penetration
Japan MB Market Overview: Expanded Technology Penetration
Japan MB IT/Telecom Spending Areas
Japan MB IT/Telecom Spending Comparisons
Japan MB Year-to-Year Growth Patterns by IT/Telecom Spending Area
Japan MB Year-to-Year Growth Patterns in Technology Penetration
Japan MB Attitudes and Strategic Directions
Japan MB September 11th Repercussions
Japan MB Overview of MB Business Attitudes
Japan MB Perceived Importance of Business Functions and Applications – Business Process Automation & Connectivity/Data Networking
Japan MB Perceived Importance of Business Functions and Applications – Internet/IP Apps, Networking/Computing OS & Apps, Security, Training, Outsourcing
Japan MB Overview of IT Purchase Preferences
Japan MB Number of Full-Time IT Service and Support Employees
Japan MB Average Annual IT Budget
Japan MB IT Services Outsourcing
Japan MB IT Budget Allocations for IT Services Outsourcing
Japan MB Decision Making and Media Usage
Japan MB IT Decision Makers
Japan MB Computing – Summary Charts
Japan MB Total Spending on Computing Hardware, Software, and Service/Support
Japan MB Total Spending on Computing Hardware, Software, Service & Support by Employee Size
Japan MB Total Spending on Computing Hardware, Software, Service & Support
Japan MB Total Spending on Computing Hardware, Software, Service & Support
Japan MB Average Spending on Computing Hardware, Software, Service & Support
Japan MB Computing – Hardware and Service/Support
Japan MB Average Spending per Computer by Employee Size
Japan MB Average Spending per Computer by Industry
Japan MB Computer Ownership and Installed Base
Japan MB Computer Ownership and Installed Base By Employee Size
Japan MB Desktop, Portable & Workstation Ownership by Employee Size
Japan MB Desktop, Portable & Workstation Ownership by Industry
Japan MB Desktop and Portable PCs Owned per Employee; By Employee Size (PC to Employee Ratio)
Japan MB Desktop and Portable PCs Owned per Employee; By Vertical Industry (PC to Employee Ratio)
Japan MB Microprocessors
Japan MB Proportion of Computer Types Purchased Last 12 Months by Employee Size
Japan MBs Acquiring Computer Types During the Last 12 Months by Vertical Industry
Japan MB Average Computers Purchased and Total Shipments
Japan MB Computer Shipments by Employee Size
Japan MB Computer Shipments by Industry
Japan MB Trends in Ownership of Top Five Computer Brands
Japan MB Last 12 Months Purchasing Trends of Top Five Computer Brands
Japan MB Trends in Ownership of Top Five Desktop Brands by Employee Size
Japan MB Trends in Ownership of Top Five Portable Brands by Employee Size
Japan MB Average Number of Computers Purchased in Last 12 Months per Brand
Japan MB Planned Computer Purchases
Japan MB Planned Computer Purchase by Employee Size
Japan MB Planned Computer Purchases by Industry
Japan MB Planned Microprocessors – Next 12 Months
Japan MB Top Five Computer Brands Planned for Purchase
Japan MB Top Five Computer Brands Planned for Purchase by Employee Size and Vertical Industry
Japan MB Average Planned Spending Per Computer by Employee Size
Japan MB Average Planned Computer Spending per MB
Japan MB Current and Planned Overall Channel Usage for Computer Purchases
Japan MB Current Channel Usage for Computer Purchases: 2001 vs. 2002
Japan MB Current Channel Usage for Computer Purchases by Employee Size
Japan MB Current Channel Usage for Computer Purchases by Industry
Japan MB Computer Spending by Channel
Japan MB Planned Channel Usage for Computer Purchases by Employee Size
Japan MB Planned Channel Usage for Computer Purchases: 2001 vs. 2002
Japan MB Computer Service and Support Spending by Employee Size
Japan MB Average Computer Service and Support Spending by Employee Size
Japan MB Annual Computer Service and Support Spending per Computer Owned by Employee Size
Japan MB Computer Service and Support Spending by Industry
Japan MB Annual Computer Service and Support Spending per Computer Owned by Industry
Japan MB Handheld Devices
Japan MB Computing – Software
Japan MB Trend in Total Software Spending by Employee Size
Japan MB Trend in Average Software Spending per MB by Employee Size
Japan MB Total and Average Software Spending by Industry
Japan MB Packaged and Custom Software Spending by Employee Size
Japan MB Packaged and Custom Software Spending by Employee Size
Japan MB Packaged and Custom Software Spending by Industry
Japan MB Annual Packaged Software Spending by Employee Size and Industry
Japan MB Average Packaged Software Spending per MB by Employee Size and Industry
Japan MB Application Software Penetration
Japan MB Application Software Penetration: Current and Planned
Japan MB Trends of Application Software Penetration
Japan MB Application Software Usage by Employee Size
Japan MB Current Application Software Usage by Industry
Japan MB Planned Application Software Usage by Industry
Japan MB Operating System Used/Planned to be Used
Japan MB Year-Over-Year Change in Use of Operating Systems
Japan MB Operating Systems Used/Planned to be Used by Employee Size
Japan MB Operating Systems Used/Planned to be Used by Industry
Japan MB Annual Custom Software Spending by Employee Size and by Industry
Japan MB Average Custom Software Spending per MB by Employee Size and Industry
Japan MB Frequency and Methods for Purchasing Software
Japan MB Factors Impacting Purchase/Upgrading Software
Japan MB Usage of Customer Relationship Management (CRM) and/or Sales Force Automation (SFA) Software
Japan MB Implementation by Type of CRM/SFA Software Solution
Japan MB Importance of CRM/SFA Solutions Usage
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