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2002 Japan Small Business Computing Environment & Enablers: Hardware, Software & Services

Product Type: Market Research Report
Published by: AMI-Partners, Inc.
Published: August 2002
Product Code: R149-221
Description
The following report is based on the findings of AMI-Partners’ 2002 Japan Small Business Market Opportunity Assessment and provides definitive results across all Computing-related key areas of AMI’s IT field research. AMI-Partners’ defines small businesses in the following way “SBs have 1-99 employees, are non-residential and non-government organizations, and represent 97.2% of the total Japan SMB universe.” Currently 1.63 million entities comprise the Japan SB market and the number of Small Businesses is growing at approximately 1% annually. Data were collected during the Q2, 2002 timeframe and is a nationally representative sample.

Key highlights include findings on the following Computing-related technologies and services:

  • Hardware
  • Software
  • Printers
  • Peripherals
  • Hosted Applications
  • Channels

Based on proprietary surveys of Small and Medium Businesses in the United States, Europe, Latin America, and the Asia/Pacific region, AMI-Partners' comprehensive data on Internet, IT, eBusiness, and Communications investment and usage is presented in a highly actionable, graphical format with go-to-market insights and analysis.

Table of Contents
Japan SB PC Hardware/Software Spending Overview
Japan SB Computing Overview – PC Hardware
Japan SB Computing Overview – PC Channels
Japan SB Computing Overview – PC Service and Support
Japan SB Computing Overview – Printers
Japan SB Computing Overview – Peripherals
Japan SB Computing Overview – Software
Japan SB Methodologies and General
Japan SB Survey Methodology Overview
Japan SB Recruitment and Survey Process
Japan SB What is a Small Business (SB)?
Japan SB Sampling Pool by Size of Business
Japan SB Sampling Pool by Type of Business
Japan SB Weighting Factors by Employee Size
Japan SB Margin of Error
Japan SB Demographics
Japan SB Number of Businesses by Employee Size
Japan SB Size of Company: Total Share of Enterprises vs. Total Number of Employees
Japan SB Number of PC Owning SB by Employee Size & Vertical
Japan SB Business Workforce by Employee Size
Japan SB Number of Businesses by Vertical Industry Among PC SBs
Japan SB Mobile Workforce
Japan SB Telecommuting
Japan SB Headquarters Location
Japan SB Headquarters Location by Vertical Industry
Japan SB Current and Planned Number of Branches
Japan SB Total Number of Sites/Locations
Japan SB Average Revenues
Japan SB Changes in Annual Revenues
Japan SB Revenue Generation - B2B vs. B2C
Japan SB Revenue Generation by Territory
Japan SB Suppliers and Vendors
Japan SB Customer Transactions
Japan SB Vendor/Supplier Transactions
Japan SB Maintenance of Corporate Credit Cards
Japan SB Annual Sales and Purchases Processed via Credit Cards
Japan SB Average Number of FT Employees Planned for Hire
Japan SB Summary Comparisons
Japan SB Key Technology Penetration
Japan SB Market Overview: Expanded Technology Penetration
Japan SB IT/Telecom Spending Areas
Japan SB IT/Telecom Spending Comparisons
Japan SB Year-to-Year Growth Patterns by IT/Telecom Spending Area
Japan SB Year-to-Year Growth Patterns in Technology Penetration
Japan SB Attitudes and Strategic Directions
Japan SB Overview of SB Business Attitudes
Japan SB Perceived Importance of Various Business Functions and Applications
Japan SB Overview of IT Purchase Preferences
Japan SB Average Annual IT Budget
Japan SB IT Budget Allocations for IT Services Outsourcing
Japan SB Decision Making and Media Usage
Japan SB Decision Making Personnel for IT-Related Purchases
Japan SB Information Source Used for IT-Related Products & Services
Japan SB Impact of Different Information Sources on General Awareness of PC/IT-Related Products by Employee Size
Japan SB Information Sources Used for Price/Feature Comparison for IT-Related Products & Services by Employee Size
Japan SB Computing – Summary Charts
Japan SB Total Spending on Computing Hardware & Software
Japan SB Total Spending on Computing Hardware & Software by Employee Size
Japan SB Total Spending on Computing Hardware & Software by Industry
Japan SB Total Spending on Computing Hardware & Software
Japan SB Average Spending on Computing Hardware & Software
Japan SB Computing – Computing Hardware and Service/Support
Japan SB Average Spending per Computer by Employee Size
Japan SB Average Spending per Computer by Industry
Japan SB Overall PC Penetration by Employee Size and Industry
Japan SB Computer Ownership and Installed Base
Japan SB Computer Ownership and Installed Base
Japan SB Computer Ownership by Employee Size
Japan SB Computer Ownership by Industry
Japan SB Computers Owned per Employee; By Employee Size (Computer to Employee Ratio)
Japan SB Computers Owned per Employee; By Vertical Industry (Computer to Employee Ratio)
Japan SB Microprocessors
Japan SB SBs Acquiring Computers During the Last 12 Months by Employee Size
Japan SBs Acquiring Computers During the Last 12 Months by Vertical Industry
Japan SB Average Computers Purchased and Total Shipments
Japan SB Computers Shipments by Employee Size
Japan SB Computers Shipments by Industry
Japan SB Average Spending per Computer by Employee Size and Vertical Industry
Japan SB Trends in Ownership of Top Five Desktop & Portable Brands
Japan SB Last 12 Months Purchasing Trends of Top Five Desktop & Portable Brands
Japan SB Trends in Ownership of Top Five Desktop Brands by Employee Size
Japan SB Trends in Ownership of Top Five Portable Brands by Employee Size
Japan SB Average Number of Computers Purchased in Last 12 Months per Brand
Japan SB Planned Computer Purchases
Japan SB Planned Computer Purchases by Employee Size
Japan SB Planned Computer Purchases by Industry
Japan SB Top Five Computer Brands Planned for Purchase
Japan SB Top Five PC Brands Planned for Purchase by Employee Size and Vertical Industry
Japan SB Average Planned Spending per Computer by Employee Size and Vertical Industry
Japan SB Average Planned PC Spending per SB
Japan SB Current and Planned Overall Channel Usage for PC Purchases
Japan SB Current Channel Usage for PC Purchases by Employee Size
Japan SB Current Channel Usage for PC Purchases by Industry
Japan SB PCs Purchased by Channel
Japan SB Desktop Spending by Channel
Japan SB Portable Spending by Channel
Japan SB Planned Channel Usage for PC Purchases by Employee Size
Japan SB Planned Channel Usage for PC Purchases by Industry
Japan SB PC Service and Support Spending by Employee Size
Japan SB Average PC Service and Support Spending by Employee Size
Japan SB Annual PC Service and Support Spending per PC Owned by Employee Size
Japan SB PC Service and Support Spending by Industry
Japan SB Annual PC Service and Support Spending per PC Owned by Industry
Japan SB Handheld Devices
Japan SB Computing – PC Software
Japan SB Trend in Total Software Spending by Employee Size
Japan SB Trend in Average Software Spending per SB by Employee Size
Japan SB Total and Average Software Spending by Industry
Japan SB Packaged and Custom* Software Spending by Employee Size
Japan SB Packaged and Custom* Software Spending by Industry
Japan SB Annual Packaged* Software Spending by Employee Size and Industry
Japan SB Average Packaged* Software Spending per SB by Employee Size and Industry
Japan SB Application Software Penetration
Japan SB Trends of Application Software Penetration
Japan SB Application Software Usage by Employee Size
Japan SB Current Application Software Usage by Industry
Japan SB Planned Application Software Usage by Industry
Japan SB Operating System Used/Planned to be Used
Japan SB Year-Over-Year Change in Use of Operating Systems
Japan SB Operating Systems Used/Planned to be Used by Employee Size
Japan SB Operating Systems Used/Planned to be Used by Industry
Japan SB Channel Used for Purchasing Software
Japan SB Channels Used for Purchasing Software by Employee Size
Japan SB Channels Used for Purchasing Software by Industry
Japan SB Channels Used for Purchasing Software by Location
Japan SB Annual Custom* Software Spending by Employee Size and by Industry
Japan SB Average Custom* Software Spending per SB by Employee Size and Industry
Japan SB Frequency and Methods for Purchasing Software
Japan SB Usage of Customer Relationship Management (CRM) and/or Sales Force Automation (SFA) Software
Japan SB Implementation by Type of CRM/SFA Software Solution
Japan SB Business Processes and Operations
Japan SB Computi
Ordering and More Information
Price and Delivery Options



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