Product Type: Market Research Report
Published by: AMI-Partners, Inc.
Published: September 2002
Product Code: R149-236Description The following report is based on the findings of AMI-Partners’ 2002 UK Medium Business Market Opportunity Assessment and provides definitive results across all key areas of AMI’s IT field research. AMI-Partners’ defines medium businesses in the following way “MBs have 100-999 employees, are non-residential and non-government organizations, and represent less than 1% of the total UK enterprise universe.” Currently 20,534 entities comprise the UK MB market. Data were collected during the Q2, 2002 timeframe and is a nationally representative sample.
Key highlights include initial findings on the following technology areas:
- Demographics
- Telecommunications
- Computing
- Networking
- Internet/e-Business
- Wireless
- Hosted Applications
Based on proprietary surveys of Small and Medium Businesses in the United States, Europe, Latin America, and the Asia/Pacific region, AMI-Partners' comprehensive data on Internet, IT, eBusiness, and Communications investment and usage is presented in a highly actionable, graphical format with go-to-market insights and analysis.Table of Contents - UK MB Introduction
- UK MB IT/Telecom Spending Overview and Changes
- UK MB Firmographics Overview
- UK MB Attitudes and Strategic Directions Overview
- UK MB Computing Overview
- UK MB Networking Overview
- UK MB Internet Overview
- UK MB Methodologies and General
- UK MB Survey Methodology Overview
- UK MB Recruitment and Survey Process
- UK MB Market Definition
- UK MB Sampling Pool by Size of Business
- UK MB Sampling Pool by Type of Business
- UK MB Weighting Factors by Employee Size
- UK MB Margin of Error
- UK MB Demographics
- UK MB Number of Businesses by Employee Size
- UK MB Size of Company: Total Share of Enterprises vs. Total Number of Employees
- UK SMB Business Workforce by Employee Size
- UK MB Number of Businesses by Vertical Industry
- UK MB Mobile Workforce
- UK MB Telecommuting
- UK MB Headquarters Location by Employee Size
- UK MB Headquarters Location by Vertical Industry
- UK MB Current and Planned Number of Branches
- UK MB Total Number of Branch Sites/Locations
- UK MB Average Revenues
- UK MB Changes in Annual Revenues
- UK MB Revenue Generation
- UK MB Suppliers and Vendors
- UK MB Average Assets
- UK MB Customer Transactions
- UK MB Use of Electronic Billing/Invoicing
- UK MB Vendor/Supplier Transactions
- UK MB Maintenance of Corporate Credit Cards
- UK MB Annual Sales and Purchases Processed Via Credit Card
- UK MB Financial Products Usage – Current & Planned
- UK MB Courier/Messenger Services
- UK MB Advertising and Promotion Media Usage
- UK MB Average Number of FT Employees Planned for Hire
- UK MB Summary Comparisons
- UK MB Key Technology Penetration
- UK MB Market Overview: Expanded Technology Penetration
- UK MB IT/Telecom Spending Areas
- UK MB IT/Telecom Spending Comparisons
- UK MB Year-to-Year Growth Patterns by IT/Telecom Spending Area
- UK MB Year-to-Year Growth Patterns in Technology Penetration
- UK MB Attitudes and Strategic Directions
- UK MB September 11th Repercussions
- UK MB Overview of MB Business Attitudes
- UK MB Perceived Importance of Business Functions and Applications – Business Process Automation & Connectivity/Data Networking
- UK MB Perceived Importance of Business Functions and Applications – Internet/IP Apps, Networking/Computing OS & Apps, Security, Training, Outsourcing
- UK MB Overview of IT Purchase Preferences
- UK MB Number of Full-Time IT Service and Support Employees
- UK MB Average Annual IT Budget
- UK MB IT Services Outsourcing
- UK MB IT Budget Allocations for IT Services Outsourcing
- UK MB Decision Making and Media Usage
- UK MB IT Decision Makers
- UK MB Telecom and Other Products & Services
- UK MB Total Annual Telecom Spending
- UK MB Average Annual Telecom Spending
- UK MB Total Annual Local Telecom Spending by Employee Size and Industry
- UK MB Total Annual Long Distance Spending by Employee Size and Industry
- UK MB Average Monthly Telecom Spending per MB
- UK MB Average Monthly Telecom Spending per MB by Employee Size
- UK MB Cellular Phone Penetration and Spending
- UK MB Pager Penetration and Spending
- UK MB Use of Conferencing Services
- UK MB Data/Communications Lines Usage for Voice Calls
- UK MB Average Annual Spending on Data/Communications Lines and Technologies
- UK MB Spending for Outsourcing of Business Functions by Employee Size
- UK MB Current Outsourcing of Business Processes
- UK MB Computing – Summary Charts
- UK MB Total Spending on Computing Hardware, Software, and Service/Support
- UK MB Total Spending on Computing Hardware, Software, Service & Support
- UK MB Average Spending on Computing Hardware, Software, Service & Support
- UK MB Computing – Hardware and Service/Support
- UK MB Computer Ownership and Installed Base
- UK MB Computer Ownership and Installed Base By Employee Size
- UK MB Desktop and Portable PCs Owned per Employee; By Employee Size (PC to Employee Ratio)
- UK MB Desktop and Portable PCs Owned per Employee; By Vertical Industry (PC to Employee Ratio)
- UK MB Average Computers Purchased and Total Shipments
- UK MB Trends in Ownership of Top Five Computer Brands
- UK MB Last 12 Months Purchasing Trends of Top Five Computer Brands
- UK MB Planned Computer Purchases
- UK MB Planned Computer Purchase by Employee Size
- UK MB Top Five Computer Brands Planned for Purchase
- UK MB Average Planned Computer Spending per MB
- UK MB Planned Overall Channel Usage for Computer Purchases
- UK MB Current Channel Market Share for Computer Purchases: 2001 vs. 2002
- UK MB Current and Planned Overall Channel Usage for Computer Purchases
- UK MB Planned Channel Usage for Computer Purchases: 2001 vs. 2002
- UK MB Computer Service and Support Spending by Employee Size
- UK MB Average Computer Service and Support Spending by Employee Size
- UK MB Handheld Devices
- UK MB Computing – Software
- UK MB Trend in Total Software Spending by Employee Size
- UK MB Packaged and Custom Software Spending by Employee Size
- UK MB Packaged and Custom Software Spending by Employee Size
- UK MB Application Software Penetration
- UK MB Application Software Penetration: Current and Planned
- UK MB Trends of Application Software Penetration
- UK MB Operating System Used/Planned to be Used
- UK MB Year-Over-Year Change in Use of Operating Systems
- UK MB Usage of Customer Relationship Management (CRM) and/or Sales Force Automation (SFA) Software
- UK MB Usage of Enterprise Resource Planning (ERP) and/or Supply Chain Management (SCM) Software
- UK MB Computing – Printers and Peripherals*
- UK MB Trend in Total Spending on Printers by Employee Size
- UK MB Trend in Total Spending on Peripherals* by Employee Size
- UK MB Total Spending on Printer Supplies by Employee Size and Industry
- UK MB Printer Ownership and Installed Base
- UK MB Planned Printer Purchases During the Next 12 Months by Employee Size
- UK MB Printer Brands Currently Used
- UK MB Printer Brands Purchased in Last 12 Months
- UK MB Printer Brands Planned for Purchase in Next 12 Months
- UK MB Trends in Printer Brands
- UK MB Average Number of Pages Printed Daily by Employee Size and Industry
- UK MB Peripherals* Ownership Among MBs
- UK MB Networking – Summary Charts
- UK MB Total Annual Networking Spending
- UK MB Average Annual Networking Spending
- UK MB Current and Planned Adoption of Networking Technologies
- UK MB Networking – LAN-Related, Servers, Storage
- UK MB LAN Penetration by Employee Size
- UK MB Number of Nodes and Node Distribution
- UK MB Server Installed Base
- UK MB Server Shipments by Employee Size
- UK MB Overall Server Brands Used
- UK MB Trends in Server Brands
- UK MB Channels Used for Purchasing LAN-Related Hardware and Software
- UK MB Trends in Use of Network Operating Systems
- UK MB Trends in Wireless LAN Penetration
- UK MB Use of SAN/NAS Technology
- UK MB SAN/NAS Brands Current and Planned
- UK MB Current and Planned Use of VPNs
- UK MB Firewall Deployment
- UK MB Current and Planned LAN Applications
- UK MB LAN Upgrade Plans for the Next 12 Months
- UK MB Networking Brands
- UK MB Networking – WAN and Datacom-Related
- UK MB Remote LAN Access Penetration (WAN)
- UK MB Remote LAN Access Sites
- UK MB Lines Used for Branch Office/Remote Site Connectivity (WAN)
- UK MB Average WAN Spending
- UK MB Internet – Summary Charts
- UK MB Overview of Internet-Related Spending
- UK MB Overview of Interne
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