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2002 Australia Small Business Computing Envrionment and Enablers: Hardware, Software and Services

Product Type: Market Research Report
Published by: AMI-Partners, Inc.
Published: October 2002
Product Code: R149-258
Description
The following report is based on the findings of AMI-Partners’ 2002 Australia Small Business Market Opportunity Assessment and provides definitive results across all key Computing-related areas of AMI’s IT field research. AMI-Partners’ defines small businesses in the following way “SBs have 1-99 employees, are non-residential and non-government organizations, and represent over 99% of the total Australia SMB universe.” Currently 984,800 entities comprise the Australia SB market and the number of Small Businesses is growing at approximately 2.6% annually. Data were collected during the Q2, 2002 timeframe and is a nationally representative sample.

Key highlights include findings on the following Computing-related technologies and services:

  • Hardware
  • Software
  • Printers
  • Peripherals
  • Hosted Applications
  • Channels
Based on proprietary surveys of Small and Medium Businesses in the United States, Europe, Latin America, and the Asia/Pacific region, AMI-Partners' comprehensive data on Internet, IT, eBusiness, and Communications investment and usage is presented in a highly actionable, graphical format with go-to-market insights and analysis.
Table of Contents
Australia SB Computing-Related Spending Overview and Changes
Australia SB Firmographics Overview
Australia SB Attitudes and Strategic Directions Overview
Australia SB Computing Overview
Australia SB Methodologies and General
Australia SB Survey Methodology Overview
Australia SB Recruitment and Survey Process
Australia SB What is a Small Business (SB)?
Australia SB Sampling Pool by Size of Business
Australia SB Sampling Pool by Type of Business
Australia SB Weighting Factors by Employee Size
Australia SB Margin of Error
Australia SB Demographics
Australia SB Number of Businesses by Employee Size
Australia SB Size of Company: Total Share of Enterprises vs. Total Number of Employees
Australia SB Number of PC Owning SB by Employee Size & Vertical
Australia SB Business Workforce by Employee Size
Australia SB Number of Businesses by Vertical Industry Among PC SBs
Australia SB Mobile Workforce
Australia SB Telecommuting
Australia SB Headquarters Location
Australia SB Headquarters Location by Vertical Industry
Australia SB Current and Planned Number of Branches
Australia SB Total Number of Sites/Locations
Australia SB Average Revenues
Australia SB Changes in Annual Revenues
Australia SB Changes in Average Revenues
Australia SB Revenue Generation - B2B vs. B2C
Australia SB Revenue Generation by Territory
Australia SB Suppliers and Vendors
Australia SB Customer Transactions
Australia SB Vendor/Supplier Transactions
Australia SB Maintenance of Corporate Credit Cards
Australia SB Annual Sales and Purchases Processed via Credit Cards
Australia SB Average Number of FT Employees Planned for Hire
Australia SB Summary Comparisons
Australia SB Key Technology Penetration
Australia SB Market Overview: Expanded Technology Penetration
Australia SB IT/Telecom Spending Areas
Australia SB IT/Telecom Spending Comparisons
Australia SB Year-to-Year Growth Patterns by IT/Telecom Spending Area
Australia SB Year-to-Year Growth Patterns in Technology Penetration
Australia SB Attitudes and Strategic Directions
Australia SB Overview of SB Business Attitudes
Australia SB Perceived Importance of Various Business Functions and Applications
Australia SB Perceived Importance of Various Business Functions and Applications (Cont.)
Australia SB Overview of IT Purchase Preferences
Australia SB Average Annual IT Budget
Australia SB IT Budget Allocations for IT Services Outsourcing
Australia SB Decision Making and Media Usage
Australia SB Decision Making Personnel for IT-Related Purchases
Australia SB Information Source Used for IT-Related Products & Services
Australia SB Impact of Different Information Sources on General Awareness of PC/IT-Related Products by Employee Size
Australia SB Information Sources Used for Price/Feature Comparison for IT-Related Products & Services by Employee Size
Australia SB Computing – Summary Charts
Australia SB Total Spending on Computing Hardware & Software
Australia SB Total Spending on Computing Hardware & Software by Employee Size
Australia SB Total Spending on Computing Hardware & Software by Industry
Australia SB Total Spending on Computing Hardware & Software
Australia SB Average Spending on Computing Hardware & Software
Australia SB Computing – Computing Hardware and Service/Support
Australia SB Average Spending per Computer by Employee Size
Australia SB Average Spending per Computer by Industry
Australia SB Overall PC Penetration by Employee Size and Industry
Australia SB Computer Ownership and Installed Base
Australia SB Computer Ownership and Installed Base
Australia SB Computer Ownership by Employee Size
Australia SB Computer Ownership by Industry
Australia SB Computers Owned per Employee; By Employee Size (Computer to Employee Ratio)
Australia SB Computers Owned per Employee; By Vertical Industry (Computer to Employee Ratio)
Australia SB Microprocessors
Australia SB SBs Acquiring Computers During the Last 12 Months by Employee Size
Australia SBs Acquiring Computers During the Last 12 Months by Vertical Industry
Australia SB Average Computers Purchased and Total Shipments
Australia SB Computers Shipments by Employee Size
Australia SB Computers Shipments by Industry
Australia SB Average Spending per Computer by Employee Size and Vertical Industry
Australia SB Trends in Ownership of Top Five Desktop & Portable Brands
Australia SB Last 12 Months Purchasing Trends of Top Five Desktop & Portable Brands
Australia SB Trends in Ownership of Top Five Desktop Brands by Employee Size
Australia SB Trends in Ownership of Top Five Portable Brands by Employee Size
Australia SB Average Number of Computers Purchased in Last 12 Months per Brand
Australia SB Planned Computer Purchases
Australia SB Planned Computer Purchases by Employee Size
Australia SB Planned PC Purchases by Industry
Australia SB Top Five Computer Brands Planned for Purchase
Australia SB Top Five PC Brands Planned for Purchase by Employee Size and Vertical Industry
Australia SB Average Planned Spending per Computer by Employee Size and Vertical Industry
Australia SB Average Planned PC Spending per SB
Australia SB Current and Planned Overall Channel Share for PC Purchases
Australia SB Current Channel Share for PC Purchases by Employee Size
Australia SB Current Channel Share for PC Purchases by Industry
Australia SB PCs Purchased by Channel
Australia SB Desktop Spending by Channel
Australia SB Portable Spending by Channel
Australia SB Planned Channel Usage for PC Purchases by Employee Size
Australia SB Planned Channel Usage for PC Purchases by Industry
Australia SB PC Service and Support Spending by Employee Size
Australia SB Average PC Service and Support Spending by Employee Size
Australia SB Annual PC Service and Support Spending per PC Owned by Employee Size
Australia SB PC Service and Support Spending by Industry
Australia SB Annual PC Service and Support Spending per PC Owned by Industry
Australia SB Handheld Devices
Australia SB Computing – PC Software
Australia SB Trend in Total Software Spending by Employee Size
Australia SB Trend in Average Software Spending per SB by Employee Size
Australia SB Total and Average Software Spending by Industry
Australia SB Packaged and Custom* Software Spending by Employee Size
Australia SB Packaged and Custom* Software Spending by Industry
Australia SB Annual Packaged* Software Spending by Employee Size and Industry
Australia SB Average Packaged* Software Spending per SB by Employee Size and Industry
Australia SB Application Software Penetration
Australia SB Trends of Application Software Penetration
Australia SB Application Software Usage by Employee Size
Australia SB Current Application Software Usage by Industry
Australia SB Planned Application Software Usage by Industry
Australia SB Operating System Used/Planned to be Used
Australia SB Year-Over-Year Change in Use of Operating Systems
Australia SB Operating Systems Used/Planned to be Used by Employee Size
Australia SB Operating Systems Used/Planned to be Used by Industry
Australia SB Channel Used for Purchasing Software
Australia SB Channels Used for Purchasing Software by Employee Size
Australia SB Channels Used for Purchasing Software by Industry
Australia SB Channels Used for Purchasing Software by Location
Australia SB Annual Custom* Software Spending by Employee Size and by Industry
Australia SB Average Custom* Software Sp
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