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2002 Australia Medium Business Internet, e-Business, Telecom & IP Services

Product Type: Market Research Report
Published by: AMI-Partners, Inc.
Published: October 2002
Product Code: R149-261
Description
The following report is based on the findings of AMI-Partners’ 2002 Australia Medium Business Market Opportunity Assessment and provides definitive results across all key Internet-related areas of AMI’s IT field research. AMI-Partners’ defines medium businesses in the following way “MBs have 100-999 employees, are non-residential and non-government organizations, and represent less than 1% of the total Australia SMB universe.” Currently 8,900 entities comprise the Australia MB market and the number of Medium Businesses is growing at approximately 2.7% annually. Data were collected during the Q2, 2002 timeframe and is a nationally representative sample.

Key highlights include findings on the following Internet-related technologies and services:

  • Internet Access
  • Applications
  • Web Sites
  • E-Commerce
  • Online Purchasing
  • Intranets
  • Hosted Applications
  • Telecommunications
Based on proprietary surveys of Small and Medium Businesses in the United States, Europe, Latin America, and the Asia/Pacific region, AMI-Partners' comprehensive data on Internet, IT, eBusiness, and Communications investment and usage is presented in a highly actionable, graphical format with go-to-market insights and analysis.
Table of Contents
Australia MB Introduction
Australia MB Internet-Related Spending Overview and Trends
Australia MB Firmographics Overview
Australia MB Attitudes and Strategic Directions Overview
Australia MB Internet Overview
Australia MB Telecommunications
Australia MB Methodologies and General
Australia MB Survey Methodology Overview
Australia MB Recruitment and Survey Process
Australia MB Market Definition
Australia MB Sampling Pool by Size of Business
Australia MB Sampling Pool by Type of Business
Australia MB Weighting Factors by Employee Size
Australia MB Margin of Error
Australia MB Demographics
Australia MB Number of Businesses by Employee Size
Australia MB Size of Company: Total Share of Enterprises vs. Total Number of Employees
Australia SMB Business Workforce by Employee Size
Australia MB Number of Businesses by Vertical Industry
Australia MB Mobile Workforce
Australia MB Telecommuting
Australia MB Headquarters Location by Employee Size
Australia MB Headquarters Location by Vertical Industry
Australia MB Current and Planned Number of Branches
Australia MB Total Number of Branch Sites/Locations
Australia MB Average Revenues
Australia MB Changes in Annual Revenues
Australia MB Revenue Generation
Australia MB Suppliers and Vendors
Australia MB Average Assets
Australia MB Customer Transactions
Australia MB Use of Electronic Billing/Invoicing
Australia MB Vendor/Supplier Transactions
Australia MB Maintenance of Corporate Credit Cards
Australia MB Annual Sales and Purchases Processed Via Credit Card
Australia MB Financial Products Usage – Current & Planned
Australia MB Courier/Messenger Services
Australia MB Advertising and Promotion Media Usage
Australia MB Average Number of FT Employees Planned for Hire
Australia MB Summary Comparisons
Australia MB Key Technology Penetration
Australia MB Market Overview: Expanded Technology Penetration
Australia MB IT/Telecom Spending Areas
Australia MB IT/Telecom Spending Comparisons
Australia MB Year-to-Year Growth Patterns by IT/Telecom Spending Area
Australia MB Year-to-Year Growth Patterns in Technology Penetration
Australia MB Attitudes and Strategic Directions
Australia MB September 11th Repercussions
Australia MB Overview of MB Business Attitudes
Australia MB Perceived Importance of Business Functions and Applications – Business Process Automation & Connectivity/Data Networking
Australia MB Perceived Importance of Business Functions and Applications – Internet/IP Apps, Networking/Computing OS & Apps, Security, Training, Outsourcing
Australia MB Overview of IT Purchase Preferences
Australia MB Number of Full-Time IT Service and Support Employees
Australia MB Average Annual IT Budget
Australia MB IT Services Outsourcing
Australia MB IT Budget Allocations for IT Services Outsourcing
Australia MB Decision Making and Media Usage
Australia MB IT Decision Makers
Australia MB Telecom and Other Products & Services
Australia MB Total Annual Telecom Spending
Australia MB Average Annual Telecom Spending
Australia MB Total Annual Local Telecom Spending by Employee Size and Industry
Australia MB Total Annual Long Distance Spending by Employee Size and Industry
Australia MB Average Monthly Telecom Spending per MB
Australia MB Average Monthly Telecom Spending per MB by Employee Size
Australia MB Cellular Phone Penetration and Spending
Australia MB Pager Penetration and Spending
Australia MB Use of Conferencing Services
Australia MB Data/Communications Lines Usage for Voice Calls
Australia MB Average Annual Spending on Data/Communications Lines and Technologies
Australia MB Spending for Outsourcing of Business Functions by Employee Size
Australia MB Current Outsourcing of Business Processes
Australia MB Internet – Summary Charts
Australia MB Overview of Internet-Related Spending
Australia MB Overview of Internet-Related Spending
Australia MB Overview of Average Internet-Related Spending
Australia MB Total Internet-Related Spending by Employee Size
Australia MB Total Internet-Related Spending by Industry
Australia MB Average Internet-Related Spending per MB by Employee Size
Australia MB Average Internet-Related Spending per MB by Industry
Australia MB Overview of Current Adoption of Internet Technologies
Australia MB Overview of Planned Adoption of Internet Technologies
Australia MB Trends in the Adoption of Internet-Related Technologies
Australia MB Internet – Internet Access and Use
Australia MB Internet Adoption by Employee Size and Industry
Australia MB Average Number of Internet Users by Employee Size and Industry
Australia MB Ratio of Internet Users to Total Employees by Employee Size and Industry
Australia MB Leading Internet Service Providers
Australia MB Monthly Internet Access Spending by Employee Size and Industry
Australia MB Current Adoption of High-Speed Access Lines
Australia MB Planned Adoption of High-Speed Access Lines
Australia MB High-Speed Internet Adoption by Employee Size and Industry
Australia MB Current and Planned Front Office Applications Via the Internet
Australia MB Current and Planned Back Office/Operational Applications Via the Internet
Australia MB Current and Planned IT-Related Applications Via the Internet
Australia MB Internet Purchasing Overview
Australia MB Annual Internet Purchase Spending by Employee Size
Australia MB Annual Internet Purchase Spending by Industry
Australia MB Expected Change in Internet Purchasing During the Next 12 Months
Australia MB Products Purchased/Planned for Purchase Over the Internet
Australia MB Financial Services Purchased/Planned to be Purchased Over the Internet
Australia MB Business Services Purchased/Planned to be Purchased Over the Internet
Australia MB Currently Implemented and Planned Web Site Features
Australia MB Internet – Web Sites
Australia MB Web Site Penetration by Employee Size and Industry
Australia MB Impact of Web Site on Business
Australia MB Web Site Hosting
Australia MB Overview of Web Hosting Services
Australia MB Average Spending on Web Site Development
Australia MB Annual Web Site Hosting Spending
Australia MB Web Site Management Spending
Australia MB Internet – e-Commerce
Australia MB Penetration of e-Commerce Sites by Employee Size and Industry
Australia MB Use of Secure Card Authorization for e-Commerce
Australia MB Linking Back-Office Functions to Web Site
Australia MB e-Commerce Revenues by Employee Size
Australia MB e-Commerce Revenues by Industry
Australia MB Expected Change in e-Commerce Sales Revenues
Australia MB B2B vs. B2C e-Commerce
Australia MB Spending on e-Purchasing Compared with Revenues from e-Selling
Australia MB Internet – Intranets
Australia MB Intranet Penetration
Australia MB Intranet Applications
Australia MB Annual Intranet Deployment and Maintenance Spending by Employee Size and Industry
Australia MB Changes in Intranet Spending
Australia MB Internet – Application Hosting and Processes
Australia MB Current Use of Hosted Applications
Australia MB Hosted Applications Usage – Current and Planned
Australia MB Hosted Applications Usage – Current and Planned by Employee Size
Australia MB Current Hosted Applications Usage by Industry
Australia MB Planned Hosted Applications Usage by Industry
Australia MB Distribution of Spending for Hosted Software
Australia MB Total and Average Spending
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