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2002 India Small Business Market Overview

Product Type: Market Research Report
Published by: AMI-Partners, Inc.
Published: December 2002
Product Code: R149-283
Description
The following report is based on the findings of AMI-Partners’ 2002 India Small Business Market Opportunity Assessment and provides definitive results across all key areas of AMI’s IT field research. AMI-Partners’ defines small businesses in the following way “SBs have 1-99 employees, are non-residential organizations and represent over 99% of the total India SMB universe for the five major cities (Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai).” Currently 0.82 million entities currently make up the India SB market within the five major metros. Data were collected during the Q2, 2002 timeframe and is a nationally representative sample.

Key highlights include findings on the following technology areas:
  • Demographics
  • Telecommunications
  • Computing
  • Networking
  • Internet/e-Business
  • Wireless
Based on proprietary surveys of Small and Medium Businesses in the United States, Europe, Asia/Pacific and Latin America, AMI-Partners' comprehensive data on Internet, IT, eBusiness, and Communications investment and usage is presented in a highly actionable, graphical format with go-to-market insights and analysis.
Table of Contents
India SB IT/Telecom Spending Overview
India SB Firmographics Overview
India SB Attitudes and Strategic Directions Overview
India SB Computing Overview
India SB Networking Overview
India SB Internet Overview
India SB Methodologies and General
India SB Survey Methodology Overview
India SB Recruitment and Survey Process
India SBs: What is a Small Business (SB)?
India SB Sampling Pool by Size of Business
India SB Sampling Pool by Type of Business
India SB Weighting Factors by Employee Size
India SB Margin of Error
India SB Demographics
India SB Number of Businesses by Employee Size
India SB Size of Company: Total Share of Enterprises vs. Total Number of Employees
India SB Number of PC Owning SB by Employee Size & Vertical
India SB Number of Businesses by Vertical Industry Among PC SBs
India SB Mobile Workforce
India SB Telecommuting
India SB Headquarters Location
India SB Headquarters Location by Vertical Industry
India SB Current and Planned Number of Branches
India SB Total Number of Sites/Locations
India SB Average Revenues
India SB Changes in Annual Revenues
India SB Revenue Generation - B2B vs. B2C
India SB Revenue Generation by Territory
India SB Suppliers and Vendors
India SB Customer Transactions
India SB Vendor/Supplier Transactions
India SB Maintenance of Corporate Credit Cards
India SB Annual Sales and Purchases Processed via Credit Cards (Proportion of Total Dollars)
India SB Average Number of FT Employees Planned for Hire
India SB Summary Comparisons
India SB Key Technology Penetration
India SB Market Overview: Expanded Technology Penetration
India SB IT/Telecom Spending Areas
India SB IT/Telecom Spending Comparisons
India SB Attitudes and Strategic Directions
India SB Overview of SB Business Attitudes
India SB Perceived Importance of Various Business Functions and Applications
India SB Overview of IT Purchase Preferences
India SB Average Annual IT Budget
India SB IT Budget Allocations for IT Services Outsourcing
India SB Decision Making and Media Usage
India SB Decision Making Personnel for IT-Related Purchases
India SB Information Source Used for IT-Related Products & Services
India SB Impact of Different Information Sources on General Awareness of PC/IT-Related Products by Employee Size
India SB Information Sources Used for Price/Feature Comparison for IT-Related Products & Services by Employee Size
India SB Telecom and Other Products & Services
India SB Total Annual Telecom Spending
India SB Average Annual Telecom Spending
India SB Total Annual Local Telecom Spending by Employee Size and Industry
India SB Total Annual Long Distance Spending by Employee Size and Industry
India SB Average Monthly Telecom Spending per PC SB
India SB Average Monthly Telecom Spending per PC SB by Employee Size
India SB Penetration of Telecom Products
India SB Planned Adoption of Telecom Products
India SB Number of Current and Planned Telephone Lines by Employee Size
India SB Phone Lines per Employee by Employee Size and Industry
India SB Cellular Phone Penetration and Spending
India SB Pager Penetration and Spending
India SB Toll-Free Number Penetration by Employee Size and Industry
India SB PBX/Centrex Penetration by Employee Size and Industry
India SB Internet-Enabled Phone Penetration by Employee Size and Industry
India SB Current Outsourcing of Business Processes
India SB Current and Planned Adoption of Business Products and Services
India SB Spending for Outsourcing of Business Functions by Employee Size
India SB Computing – Summary Charts
India SB Total Spending on Computing Hardware & Software
India SB Computing – Computing Hardware and Service/Support
India SB Overall PC Penetration by Employee Size and Industry
India SB Computer Ownership and Installed Base
India SB Computer Ownership and Installed Base
India SB Computers Owned per Employee; By Employee Size (Computer to Employee Ratio)
India SB Computers Owned per Employee; By Vertical Industry (Computer to Employee Ratio)
India SB Average Computers Purchased and Total Shipments
India SB Trends in Ownership of Top Five Desktop & Portable Brands
India SB Last 12 Months Purchase of Top Desktop & Portable Brands
India SB Planned Computer Purchases
India SB Planned Computer Purchases by Employee Size
India SB Top Five Computer Brands Planned for Purchase
India SB Average Planned PC Spending per SB
India SB Current and Planned Overall Channel Share for PC Purchases
India SB PCs Purchased by Channel
India SB PC Service and Support Spending by Employee Size
India SB Average PC Service and Support Spending by Employee Size
India SB Handheld Devices
India SB Computing – PC Software
India SB Trend in Total Software Spending by Employee Size
India SB Packaged and Custom* Software Spending by Employee Size
India SB Application Software Penetration
India SB Trends of Application Software Penetration
India SB Operating System Used/Planned to be Used
India SB Channels Used for Purchasing Software
India SB Usage of Customer Relationship Management (CRM) and/or Sales Force Automation (SFA) Software
India SB Computing – Printers and Peripherals*
India SB Trend in Total Printer Spending by Employee Size
India SB Trend in Total Peripherals* Spending by Employee Size
India SB Total Printer Supplies Spending by Employee Size and Industry
India SB Printer Ownership and Installed Base
India SB Planned Printer Purchases During the Next 12 Months by Employee Size
India SB Printer Brands
India SB Peripherals* Ownership Among SBs
India SB Networking – Summary Charts
India SB Total Annual Networking Spending
India SB Average Annual Networking Spending
India SB Current and Planned Adoption of Networking Technologies
India SB Networking – LAN-Related, Servers, Storage
India SB LAN and Server Penetration
India SB LAN Penetration by Employee Size
India SB Server-Based Vs. Peer-to-Peer LANs
India SB Server Installed Base
India SB Server Shipments by Employee Size
India SB Overall Server Brands Used
India SB Channels Used for Purchasing LAN-Related Hardware and Software
India SB Trends in Use of Network Operating Systems
India SB Firewall Deployment
India SB Current and Planned LAN Applications
India SB Networking Brands
India SB Internet – Summary Charts
India SB Overview of Internet-Related Spending
India SB Overview of Average Internet-Related Spending
India SB Overview of Current Adoption of Internet Technologies
India SB Overview of Planned Adoption of Internet Technologies
India SB Trends in the Adoption of Internet-Related Technologies
India SB Internet – Internet Access and Use
India SB Internet Adoption by Employee Size and Industry
India SB Leading Internet Service Providers
India SB Monthly Subscription and Usage Spending by Employee Size and Industry
India SB Current Adoption of High-Speed Access Lines
India SB Planned Adoption of High-Speed Access Lines
India SB Average Annual High-Speed Internet Access Spending by Employee Size and Industry
India SB Current and Planned Communications Applications Via the Internet
India SB Current and Planned Browsing/Research and Business Processes Applications Via the Internet
India SB Current and Planned IT-Related Applications Via the Internet
India SB Internet Purchasing Overview
India S
Ordering and More Information
Price and Delivery Options



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